Salary range: $85,000 - $95,000

If hired, you must reside in the Chicagoland area.

Primary purpose: Coordinates the implementation of SCCM’s quality improvement programs such as Centers of Excellence (COE), ensuring successful onboarding, engagement, and progress of participating sites. Serves as the primary point of contact for enrolled sites and internal teams, ensuring alignment with program objectives, timelines, and quality goals.

Responsibilities:

I. Project management

1. Manages day-to-day operations and logistics for the quality programs, including cohort onboarding, tracking milestones, and ensuring timely execution of program tasks.
2. Coordinates enrollment across program cohorts and ensures access to training, resources, and support materials.
3. Tracks cohort progress, including completion of educational modules and other program requirements.
4. Leads and facilitates regular communications with participating sites and internal teams, including bi-monthly calls, status updates, and reporting.
5. Serves as the main point of contact for participating sites, responding to inquiries, troubleshooting issues, and providing guidance throughout the program.
6. Maintains accurate documentation related to site onboarding, participation, and progress tracking.
7. Supports dissemination and implementation efforts by collecting site feedback and collaborating with internal stakeholders to improve program workflows.
8. Coordinates meetings, calls, minutes, presentations, and related logistics for the quality program.
9. Partners with SCCM's data and education teams to align program activities with data submission timelines and training completion goals.

II. Stakeholder Engagement and Communication

1. Collaborates with cross-functional teams, including Quality, Research, Education, and Marketing, to ensure smooth program operations and timely content delivery.
2. Ensures clear and proactive communication with participating sites and other stakeholders, fostering collaboration and timely problem resolution.
3. Supports the development of program materials, reports, dashboards, and summaries for internal and external audiences.

III. Operational Support and Program Evaluation

1. Assists in monitoring program metrics, analyzing trends, and preparing updates for leadership and stakeholders.
2. Supports internal process improvement by identifying bottlenecks and contributing to the evolution of the COE model.
3. Contributes to the preparation of presentations, publications, and marketing materials that communicate program impact.

Requirements

• Bachelor’s degree in healthcare, or related field.
• Minimum three years of experience in project management, preferably in healthcare quality improvement, clinical research, or hospital-based setting.
• Proven ability to manage cross-functional teams, multi-site projects, and timelines effectively.
• Strong verbal and written communication skills, including experience leading stakeholder meetings.
• Proficiency with Microsoft Office and familiarity with database applications such as REDCap.
• Ability to work independently and collaboratively in a fast-paced environment.
• Project Management certification (e.g., PMP, CAPM) preferred.

Why SCCM?

Flexible Work Options: With our generous remote work policy, much of your work will be from home. We value work-life balance, but you’ll need to be able to come into the office when required by your supervisor.

Generous Paid Time Off: Take advantage of paid vacation and 13 paid holidays each year, plus a summer hours program for that perfect work-life balance.

Comprehensive Benefits: Enjoy medical, dental, short- and long-term disability, and life insurance coverage to keep you and your family protected.

Paid Parental Leave: Take the time you need to bond with your new addition to the family.

Matching 401(K): We invest in your future with a 401(K) matching program to help you save for retirement.

Educational Assistance: Continue learning and growing with educational assistance—we’re invested in your personal and professional development.

SCCM is an Equal Opportunity Employer