Posted: 25-Jun-25
Location: Indianapolis
Type: Full Time
Salary: $62,000-$67,000
Salary Details:
Required Education:
Internal Number: MEM-25-00001
Ignite Member Engagement and Shape the Future of Health & Fitness!
Are you passionate about building vibrant communities and driving meaningful connections? The American College of Sports Medicine (ACSM) is seeking a Member Programs Manager to lead the charge in energizing our diverse and dynamic member base. In this pivotal role, you’ll be the heartbeat of our member engagement processes—connecting professionals across Regional Chapters, Special Interest Groups, and prestigious Fellowship programs.
As the primary liaison for key member initiatives, you’ll craft innovative engagement experiences, foster lasting relationships, and champion strategies that grow and retain our global community. If you're a relationship-builder with a strategic mindset and a passion for advancing health and science, this is your opportunity to make a lasting impact at the forefront of the exercise science and sports medicine field.
This position is hybrid with candidates sourced only from Indiana, Michigan, Missouri, Ohio and Tennessee, with preference given to candidates in the Indianapolis area.
POSITION RESPONSIBILITIES:
Regional Chapters
- Serve as the point of contact for ACSM Regional Chapters, ensuring alignment with ACSM’s mission and member experience.
- Support chapter leadership with planning, Certificates of Insurance, marketing and logistics for meetings, events, and networking opportunities—both virtual and in-person.
- Oversee chapter meeting registration and provide access to chapter membership and registration data
- Coordinate monthly financial reporting and Annual Report processing.
- Coordinate chapter email distribution and brand collateral materials for chapters with marketing team
- Coordinate chapter elections.
- Run monthly chapter leader huddle and serve as staff liaison for Regional Chapter Committee.
- Manage chapter related Annual Meeting activities, including the Student Bowl.
- Staff Regional Chapter meetings on as needed basis.
- Provide information and general consultations on a variety of chapter management issues (e.g., accounting, meeting management, publications, legal issues, governance issues, etc.).
- Foster collaboration between ACSM national and regional leaders to promote best practices, shared resources, and increased member value.
Member Programs and Community Engagement
- Serve as primary liaison to ACSM’s Fellows and Special Interest Groups (SIGs) including the Interest Group Forum committee.
- Provide support to each SIG, as well as members interested in participating in SIG programs.
- Coordinate the SIG Annual Meeting planning process and support on site as needed.
- Guide marketing and communications efforts to create and distribute SIG newsletters.
- Serve as staff liaison for the Credentials Committee and manage the Fellowship application process and recognition program.
Committee Appointments, Reporting & Cross-Department Collaboration
- Coordinate the annual committee appointment process including reporting and call for interest outreach.
- Run monthly membership reports, review, and identify trends.
- Contribute to the development of ACSM’s overall member engagement strategy as outlined in the strategic plan.
- Assist with other membership-related initiatives or special projects that advance organizational goals.
MINIMUM KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge:
- ACSM operations fundamentals.
- Management principles, theories, practices.
- Proficiency with various computer software applications (Word, Excel, Outlook, and Altai [preferred])
Skills:
- Attends ACSM meetings as required.
- Maintains current license, certification, or registration as applicable.
- Follows dress code policy.
- Adheres to Attendance/Scheduling policies.
- Demonstrates flexibility in participating in staffing needs.
- Ability to tell a story with data
- Understands and adheres to the ACSM Mission.
EXPERIENCE AND EDUCATION:
Required:
- Bachelor’s degree with 5-7 years of experience in association management, chapter/volunteer management and membership engagement.
- Strong project management and organizational abilities; attention to detail is critical.
- 3-4 years of volunteer management experience
- Excellent communication skills—written, verbal, and interpersonal.
- Experience working with AMS/CRM systems and email marketing platforms.
- Self-starter who can work independently while managing multiple deadlines and stakeholders.
- Ability to travel domestically as needed.
Preferred:
- Experience with member-driven nonprofits or professional associations.
- Familiarity with the health, fitness, or academic/research sectors is a plus.
- Experience supporting components and/or member programs
- Data-savvy, with a focus on tracking engagement metrics and using insights to drive action.
ADDITIONAL REQUIREMENTS:
- The ability to travel to, work and attend ACSM meetings as required
- Maintains current license, certification, or registration as applicable
- Follows dress code policy
- Adheres to Attendance/Scheduling policies
- Demonstrates flexibility in participating in staffing needs
- Understands and adheres to the ACSM Mission
LICENSES/CERTIFICATIONS:
N/A