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The Development Coordinator supports Jhpiego’s philanthropic goals and mission by managing the day-to-day operations of the individual and foundation giving programs. This includes maintaining accurate donor records, processing gifts, producing reports, and assisting with prospect research and donor stewardship activities. The position ensures data integrity and operational excellence within Jhpiego’s fundraising systems and provides essential support for the team’s cultivation, solicitation, and stewardship efforts.
Specific Duties & Responsibilities:
Database Management & Gift Processing
Serve as the lead administrator for Jhpiego’s Raiser’s Edge database.
Enter and maintain accurate and complete donor and gift records.
Process all gifts, pledges, matching gifts, and sponsorships, ensuring proper coding and acknowledgment.
Administer campaign and appeal codes and maintain soft crediting and relationship records.
Maintain and update the systems and gift processing manual.
Ensure data integrity, confidentiality, and adherence to Jhpiego’s data protocols.
Reconcile gift entries with Finance and ensure all transactions are audit-ready.
Reporting & Analysis
Develop, maintain, and produce reports, queries, and dashboards for fundraising performance and donor trends.
Prepare weekly gift and donor reports and share with the Development team.
Generate donor lists for appeals, events, newsletters, and recognition publications.
Collaborate with Finance to reconcile philanthropic revenue on a monthly basis.
Provide ad hoc data and reporting support for fundraising campaigns and leadership requests.
Prospect Research & Data Insights
Conduct prospect research using tools such as Research Point, DonorSearch, and public databases.
Compile donor profiles and briefings for leadership and frontline fundraisers.
Identify new donor prospects and analyze wealth capacity and philanthropic interests.
Track donor engagement and stewardship touchpoints in Raiser’s Edge to support cultivation strategies.
Systems Management & Integration
Support the integration of online giving platforms (Luminate Online, TeamRaiser, etc.) into Raiser’s Edge.
Test and implement new fundraising technologies and recommend process improvements.
Collaborate with IT and external vendors to ensure data accuracy and system optimization.
Maintain compliance with data privacy and security standards.
Donor Stewardship & Team Support
Assist with drafting, preparing, and mailing donor acknowledgment letters and stewardship materials.
Track donor recognition activities and event participation.
Support planning and follow-up for donor meetings and engagement events.
Provide administrative and logistical support to the Senior Manager, Philanthropy, and broader Development team as needed.
Support implementation and reporting of digital fundraising campaigns in collaboration with Marketing & Communications.
Contribute to a collaborative, positive, and donor-centered culture within GECO.
Minimum Qualifications
High school diploma or graduation equivalent.
Three years related experience.
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Ability to travel up to 5% of the time.
Preferred Qualifications
Bachelor’s Degree. Coursework or certification in fundraising, data analytics, or CRM management
5+ years of experience supporting individual or foundation fundraising programs
Special Skills, Knowledge and Abilities:
Experience in nonprofit development fundraising operations, or database management.
In-depth understanding of modern database and information technologies, particularly Blackbaud products such as Raiser’s Edge and Luminate Online.
Experience with peer-to-peer or online fundraising tools (e.g., TeamRaiser).
Advanced Microsoft Excel capabilities and proficiency in Microsoft Office programs (Word, Teams, Outlook).
Experience leveraging donor research tools (Research Point, DonorSearch, WealthEngine) and interpreting donor potential.
Strong analytical skills with the ability to organize, interpret, and present data clearly.
Excellent attention to detail, organization, and follow-through.
Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Commitment to confidentiality and ethical handling of donor information.
Demonstrated interest in philanthropy and understanding of fundraising principles.
Classified Title: Development Coordinator Job Posting Title (Working Title): Development Coordinator Role/Level/Range: ATO 37.5/02/OE Starting Salary Range: $47,193 - $57,443 Commensurate with Experience Employee group: Full Time Schedule: Monday - Friday 8:30 am - 5:00 pm FLSA Status: Non-Exempt Location: Jhpiego Department name: 60000069-Global Engagement GECO Personnel area: Academic and Business Centers
The Johns Hopkins University (JHU) was founded in 1876 as the nation's first research university, dedicated to bringing the benefits of discovery to the world. JHU is the largest private employer in Baltimore and Maryland, making a large economic impact in the city and state. We enroll more than 30,000 full- and part-time students across ten academic divisions, offering in-person and remote learning in over 400 programs. Not only are we located in Baltimore, but we also have a presence in Washington, D.C.