Office Operations

• Oversee day-to-day office operations, including vendor relations and supply procurement.
• Maintain organized office systems and ensure compliance with internal policies.
• Serve as the primary point of contact for members and staff, delivering exceptional customer service.
• Provide day-to-day support to association members and volunteer leaders, including database management, responding to inquiries, and maintaining accurate records using association management software (AMS).
• Monitor and manage general email account and phone line with professionalism and efficiency.
• Assist in mailings, internal communications, and other administrative projects.
• Provide general clerical support, including document management, scanning, and filing.

Executive Support

• Provide administrative support to the President, including calendar management, meeting coordination, travel arrangements, and handling confidential communications.
• Assist with the preparation of minutes, reports, presentations, and correspondence for executive review.

Financial & Membership Coordination

• Act as the internal liaison for all billing, invoicing, and financial matters with external accountant and financial consultant.
• Responsible for all payment processing and ensuring accurate documentation and timely follow-up on outstanding accounts.
• Maintain financial records and assist with reconciliation processes as needed.
• Maintain the association management software (AMS) system and serve as the expert for reports, technical issues, maintenance, and any related needs.
• Responsible for data entry, including member renewals, amendments, and cancellations.

Technology & Systems Coordination

• Support improvements to file-management systems and digital workflows to enhance organizational efficiency.
• Assist with website updates as needed.

Team Collaboration

• Work closely with internal teams to support organizational priorities.
• Adapt to shifting priorities and align with executive direction to meet strategic goals.
• Proactively identify opportunities to improve processes and enhance member experience.

Qualifications

• Bachelor’s degree and a minimum of 5 years of work experience in a professional office environment.
• At least 3 years’ experience with membership or equivalent experience in an association or society.
• Proficiency in MS Office Suite, spreadsheets, and using an AMS (membership database) and/or SQL server experience; experience with mail merges preferred.
• Excellent oral and written communication skills, including the ability to interact successfully with internal and external contacts.
• Ability to work independently in a hybrid environment, while collaborating effectively with team members and volunteer leaders.
• Outstanding interpersonal skills and demonstrated ability to work in a team as well as independently.
• Prior experience in association management, office administration, or operations preferred.
• Perform other duties as needed to support and prioritize achievements of staff and association members.

About The Counselors of Real Estate

Established in 1953, The Counselors of Real Estate is an international consortium of credentialed real estate problem solvers who provide expert advice on complex real property and land-related matters. Membership is extended by invitation—though qualified individuals may self-apply—and includes principals in real estate, finance, law, accounting, and government, as well as economists and leaders in academia. Diverse in professional disciplines, geography, and demographics, only 900 professionals in 25 countries have earned the CRE® (Counselor of Real Estate) credential. Learn more at www.cre.org.

Connections working at The Counselors of Real Estate