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Details
Posted: 11-Jun-25
Location: Syracuse, New York
Type: Full-time
Internal Number: 6288864
Associate Director of Donor Relations and Stewardship
Job #: 041949
Location Syracuse, NY
Pay Range: $65,000 - $70,000
Hours:
Standard University business hours
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type: Full Time
Job Description:
The Associate Director of Donor Relations and Stewardship serves as a strategic leader and storyteller within the University Advancement Marketing and Communications team. Charged with advancing a culture of gratitude and philanthropic impact, this role designs and implements comprehensive stewardship communications, donor recognition strategies, and data-driven engagement initiatives that strengthen donor relationships across all levels of giving.
Reporting to the Executive Director of Donor Relations, the role is responsible for overseeing annual donor reporting focused on endowment and scholarship impact, providing support for the management of donor recognition programs, and ensuring effective systems for tracking and evaluating stewardship efforts. This role partners closely with colleagues in Financial Aid, Advancement Services and the Treasurers Office to ensure a coordinated, personalized, and mission-driven approach to donor engagement.
Reporting to the Executive Director of Donor Relations, the role is responsible for overseeing annual donor reporting focused on endowment and scholarship impact, providing support for the management of donor recognition programs, and ensuring effective systems for tracking and evaluating stewardship efforts. This role partners closely with colleagues in Financial Aid, Advancement Services and the Treasurers Office to ensure a coordinated, personalized, and mission-driven approach to donor engagement.
Education and Experience:
Required:
- Bachelors degree
- Five (5) plus years of experience in donor relations, advancement communications, or related field.
- Demonstrated supervisory experience
- A valid drivers license is required.
Preferred:
- Experience working in higher education advancement or a complex nonprofit environment.
- Graphic design or visual storytelling skills a plus.
- Understanding and experience with Blackbaud CRM, Academic Works Award Management, and Fundriver or equivalents
Skills and Knowledge:
- Exceptional writing and storytelling skills with the ability to translate complex data into compelling narratives.
- Demonstrated understanding of the donor cycle, fundraising and stewardship best practices and industry trends.
- Strong project management and organizational abilities, with a keen eye for detail and quality.
- Experience supporting donor recognition societies and giving programs.
- Excellent interpersonal skill and ability to build relationships with internal and external stakeholders.
Responsibilities:
- Lead the planning and execution of annual endowment and scholarship reports, ensuring high-quality, donor-centered content that illustrates the impact of giving.
- Collaborate with campus partners to collect, synthesize, and present student and programmatic stories that bring donor impact to life.
- Produce tailored impact reports and strategic stewardship pieces that inspire continued donor support.
- Partner with development teams to support the strategy, implementation and ongoing engagement of donor recognition societies.
- Develop content and communications for society members that reinforce their impact, build affinity and encourage continued participation.
- Contribute to the planning and execution of events, touchpoints, and recognition activities that strengthen connections within giving societies.
- Develop and maintain systems for tracking donor engagement and stewardship activities across the division.
- Collaborate with Advancement Services to produce stewardship dashboards and reporting tools that guide decision-making and measure effectiveness.
- Maintain accurate records of donor preferences, fulfillment of requirements, and recognition commitments.
- Utilize Citrus for recording all donor interactions, recording of correspondence and donor activity.
- Serve as a thought partner to Advancement colleagues, offering creative and strategic input on donor journeys and engagement strategies.
- Contribute to a positive, innovative, and collaborative team culture, mentoring staff and encouraging cross-functional alignment.
- Direct, train and supervise an assistant director level position fostering their professional growth through regular coaching, performance evaluation, and alignment with strategic engagement initiatives.
- Represent the Donor Relations team in meetings, working groups, and special projects as needed.
- Other duties as assigned.
About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
Application Deadline:
Full Consideration By:
To apply, visit https://www.sujobopps.com/postings/109721
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
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About Syracuse University
Syracuse University is a place where talent, desire, and opportunity thrive. In 12 different schools and colleges that span the liberal arts and professional disciplines, students, faculty, and staff from diverse backgrounds come together to learn, create, and break boundaries.
The University is also a vital part of the community, providing services as well as being a leader in employee benefits, work-life and organizational development, training, student employment, staff relations, and workforce diversity.
Syracuse itself is located at the crossroads of New York State, and offers a lush landscape of seasons. From fun-filled summers in the Finger Lakes to snowy winters that thrill outdoor sports enthusiasts, the area truly has something for everyone.
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