About Hofstra:

Position Title: Annual Giving and Alumni Engagement Coordinator

School/Division: Office of Vice Pres. of Development (division)

Office: Office for Development and Alumni Affairs

Full Time/Part Time: Full-Time

Description:

• Oversees the general operations of the phone program, managing student callers, student supervisors, establishing calling schedules, and managing computer database files.
• Interviews, hires, trains, and manages student callers and supervisors.
• Ensures attendance and success of callers by monitoring caller stats, providing monthly evaluations to callers, coaching for improvement, and implementing an incentive plan to motivate callers.
• Collaborates with Development staff to maintain accurate and efficient pledge processes including mailing of pledge reminders.
• Reviews ongoing phonathon results against departmental objectives.
• Implements strategies to improve overall efficiency and performance of the program.
• Collaborates with Alumni Affairs staff in managing the Graduates of the Last Decade committee and engage young alumni in giving back to Hofstra.
• Provides support for additional alumni groups and committees as needed.
• Oversees student philanthropy campaigns and Senior Class Gift to educate students about the importance of giving back, including recruiting, managing, and motivating student volunteers, and developing marketing and solicitation materials.
• Assists with creating and publishing content on all social media platforms.
• Maintains and updates donor records in database.
• Oversees Walk with Pride brick program.
• Collaborates with the Development staff to prepare the annual Honor Roll of Donors.
• Attends events and meetings, as needed.
• Prepares queries/reports and mail merges for pledge reminders, renewals, annual giving, and membership solicitations.
• Monitors all incoming gifts to assure proper routing, coding, and processing of donations.
• Ensures timely responses to inquiries from annual mailings including planned giving, major gift opportunities, and other special requests as needed in a timely basis.
• Performs other related duties and projects as assigned.

Qualifications:

• Bachelor's degree required.
• Minimum of 2-3 years of experience in fundraising/development, nonprofit management, or other charitable programs.
• Demonstrates proactive self-starter qualities and possesses the ability to work in a fast-paced collaborative environment.
• Exhibits excellent verbal and written communication and organizational skills.
• Ability to work independently as well as in a team environment.
• Possesses proficient computer knowledge, with the ability to learn and utilize new software.
• Exhibits advanced proficiency in Microsoft Office Suite.
• Displays proficient knowledge of social media platforms.

Preferred Qualifications:

• Proficiency with Raiser's Edge preferred.
• Proficient experience with Phonathon platform.
• Experience managing students or volunteers.

EEO Statement:

About Hofstra University

Hofstra University is a nationally ranked and recognized private university in Hempstead, N.Y. that is the only school to ever host three consecutive presidential debates (2008, 2012 and 2016). At Hofstra, students get the best of both worlds. Our campus is a leafy oasis just a quick train ride away from New York City and all its cultural, recreational and professional opportunities. We offer small classes and personal attention, with the resources, technology and facilities of a large university. Students can choose from more than 160 undergraduate program options and 165 graduate program options in the liberal arts and sciences, education, health professions and human services, the Peter S. Kalikow School of Government, Public Policy and International Affairs, the Fred DeMatteis School of Engineering and Applied Science, the Frank G. Zarb School of Business, the Lawrence Herbert School of Communication, the Maurice A. Deane School of Law, the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies, and the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell. Hofstra University is a dynamic community of more than 11,000 students from around the w...orld who are dedicated to civic engagement, academic excellence and becoming leaders in their communities and their careers.

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