Communications Manager - Block Center for Technology and Society
Carnegie Mellon University
Location: Pittsburgh, Pennsylvania
Internal Number: 2020746
Established in 2019, The Block Center for Technology and Society at Carnegie Mellon University focuses on how emerging technologies will alter the future of work, how AI and analytics can be harnessed for social good, and how innovation in these spaces can be more inclusive. The Center aims to generate targeted, relevant solutions that reduce inequality and improve quality of life.
The Block Center seeks a Communications Manager to lead its communications and public engagement activities. The Communications Manager will, under the supervision of the Executive Director, help to develop and implement the Block Center's communications strategy to promote Carnegie Mellon and Block Center research and programs at the intersection of technology and society, and with a focus on public policy impact. The Communications Manager is responsible for managing report production, media/press relations, newsletters, and social media, as well as participating in strategic planning for communications. They will routinely work in coordination and collaboration with University Communications and Marketing (particularly the senior director, research communications) as well as Heinz College communications and marketing teams. The successful candidate will have a deep understanding of both digital and traditional communications and media and the platforms used to work with them.
Our cultural values of dedication, collaboration, inclusion and integrity are our guiding principles. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity, respect, and inclusion.
The Block Center is housed in The Heinz College of Information Systems and Public Policy. Heinz College consists of two schools, the School of Public Policy and Management and the School of Information Systems and Management, and offers an academic experience unlike any other. Heinz College prepares students with a unique ability to conduct careful and objective analysis of meaningful data, to understand and demonstrate the power of information technology, and to lead and implement change in managerial and policy contexts.
This is a full-time, gift- and grant-funded position, 1-2 years in length, subject to the continued availability of funding.
Core Responsibilities include:
Works with Executive Director, leadership, staff and university partners to design marketing and communication strategies that establish and promote the Block Center's programs, projects and activities focused on the intersection of technology and society, as exemplified by its primary program areas, the Future of Work and Responsible AI.
Creates strategy for, coordinates and implements production and maintenance of all external Block Center communications, including emails, website content, conference programs, brochures, blog posts, social media, press releases, advertising, and other materials and initiatives.
Oversees and takes part in implementing marketing and communication plans from start to finish for Block Center reports, conferences, programs, online events, and other activities.
Collaborates with University and College communications teams to ensure coordinated and effective communications efforts across the University.
Drives the creation of quality content in a variety of engaging formats (e.g., reports, articles, presentations, videos, blogs, infographics, email communications, etc.); ensures alignment with the Carnegie Mellon brand.
Provides writing and editing support for Block Center staff and leadership.
Edits and/or approves external Block Center communications.
As needed, oversees and advises part-time contractors and interns engaged in Communications tasks: writers, designers, copy editors, printers, mail services, temporary workers.
Establishes and reports metrics to monitor success of all communications initiatives.
Prepares reports on Communication activities for University and Block Center leadership, and key Block Center stakeholders.
Assesses effectiveness of campaigns/projects. Solicits feedback from the Executive Director and stakeholders and identifies areas for improvement. Incorporates improvements into future communications projects.
You should demonstrate:
Highly organized and self-driven.
A connector, interested in working with both students and faculty.
A skilled communicator, comfortable synthesizing information from both academic and non-academic sources.
Able to adjust to changing priorities, work in a fast-paced environment, and assist in the management of multiple projects with competing priorities and timelines.
Skilled in graphic design as applied to decks, reports, website layouts, etc.
A successful candidate will possess a combination of work and educational experience that demonstrates an ability to meet the expectations of the position and to quickly obtain skills that are needed.
Experience in nonprofit, government, public policy or academic environments is preferred.
Interested in technology, public policy, economic development and the changing nature of work.
Carnegie Mellon (www.cmu.edu) is a private, internationally ranked research university with programs in areas ranging from science, technology and business, to public policy, the humanities and the arts. More than 12,000 students in the university’s seven schools and colleges benefit from a small student-to-faculty ratio and an education characterized by its focus on creating and implementing solutions for real problems, interdisciplinary collaboration and innovation. A global university, Carnegie Mellon’s main campus in the United States is in Pittsburgh, Pa. It has campuses in California’s Silicon Valley and Qatar, and programs in Africa, Asia, Australia, Europe and Mexico.