Program Specialist (4168U), UNEX Academic Depts - 57144 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

Departmental Overview

Summer Sessions, Study Abroad, Lifelong Learning & University Extension (SSALLEX) is the extended education division of the University of California, Berkeley and an essential part of the University's mission to extend the research and scholarship of UC Berkeley to a global community. SSALLEX is a vibrant and dynamic organization that enables more than 60,000 visiting, UC and potential Cal students; parents, faculty, academic units, international business partners, and central campus service providers engage in campus activities. The department provides more than 2,000 summer courses, fall freshmen programs, study abroad experiences, global internships, and year-around programs or courses, lectures, special events and interest circles for older adults.

Application Review Date

The First Review Date for this job is: 09/15/2023

Responsibilities

• Plans and develops new programs and curriculum, and adjusts existing courses and curriculum in a continuing education environment.
• Program Operations Support: Under general supervision of a director, organizes and supports existing international program.
• Works directly with instructors or liaison campus department to secure academic approval for courses submitted to COCI (Committee of Courses on Instruction), assisting them in finalizing course syllabi for the Course and Instructor Approval (CIA) Process.
• Tracks progress of CIA process and alerts program director of any potential issues.
• Assists in the recruitment of new instructors and solicits course proposals.
• Works with program director to identify potential instructors; coordinates instructor interviews, and is involved in assessing instructor candidates.
• Assists in planning and scheduling course offerings and course topics.
• Schedule courses and arrange for classroom space for a portfolio of classes.
• Provide administrative and logistical support to the department's most complex programs, including monitoring and updating online groups and programs.
• Establish and maintain files for students, courses, and instructors on all applicable systems.
• Arrange for logistical support of courses, programs, and meetings which may include: exams, audio-visual equipment, computers, photocopying, textbook orders, catering, lodging, support staff/cashier needs and other course materials.
• Tracks budget for program(s) and reports any discrepancies to program director.
• Tracks student or participant performance and course desirability.
• Provides support for students and instructors in collaboration with lead student advisor.
• Advises prospective student applicants on program options and assesses admission eligibility.
• Assists students in determining proper courses to complete program requirements.
• Provides extra assistance to international students who have a wide variety of questions about programs, life in Berkeley, and activities on campus.
• Support the admissions review process by verifying application materials.
• Puts together data analysis summaries/metrics on recruitment #s and enrollment #s.
• Researches and resolves enrollment issues.
• Resolves student/instructor disputes, when appropriate refers issues to the Program Director.
• Orients new instructors/GSI/independent contractors to Extension international policy and procedures.
• Responds and resolves urgent situations such as last-minute course schedule or location changes, informing students and instructors of changes.
• May create and present training materials for instructors or students pertaining to navigating LMS and/or Extension procedures
• May provide presentation or instruction of course or program.
• Conducts presentations, facilitate workshops and information sessions at orientation events; presents program information to incoming students.
• Supports the organization of student focus group sessions in collaboration with the director of recruitment.
• Organizes and coordinates student/instructor orientations, information sessions, departmental program extracurricular activities, closing ceremonies and special events for agents and international partners.
• Serves as the lead in coordinating site visits at various Bay Area entities (e.g. companies, startups, nonprofits, courts).
• Collaborates with student advisor and other team staff to put together presentations and event handouts; verifies presentation and handout information for accuracy.
• Actively participates in long-range strategic planning for public educational programs.
• Conducts research on various international programs, compiling information to support a program director's decision to create a new course or program.
• Supports long-range strategic planning for existing and new international programs in collaboration with core team.
• Other assigned duties per program director.

Required Qualifications

• Thorough knowledge of functional area and understanding of how work may impact other areas.
• Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.
• Thorough and effective verbal, written and interpersonal communication skills and presentation skills.
• Thorough knowledge of and/or can quickly learn organization policies and procedures.
• Thorough knowledge of and skill in delivering programs.
• Thorough knowledge of current public educational programs and trends.
• Thorough skills to conduct needs assessment and development of new presentations/courses to meet organizational needs.
• Knowledge of managing a portfolio of business and management courses at the university or corporate level.
• Skill in using business software systems in the completion of work assignments; i.e., Word, Excel, Access, PowerPoint.
• Thorough knowledge of work environments in international higher education institutions, their organizational structure and processes.
• Thorough knowledge of international higher education systems and their issues of concern with respect to developments in global economics and geopolitics.
• Thorough written, verbal and interpersonal communications, tact and political acumen to effectively represent the campus and interact with representatives and leaders of higher education institutions and corporations.
• Advanced written, verbal, and interpersonal communication skills, including skill to produce information that is appropriately presented and effectively received by target constituencies.
• Advanced intercultural communication skills to effectively manage intercultural teams as well as the relations with international students and life-long learners, parents, agents and representatives of institutional or corporate partners.
• Active listening skills, including advanced critical thinking and analytical skills.
• Skill to recognize potential areas of constituency concern and address, resolve and/or mitigate problems or issues.
• Ideal candidate will be a self-starter, with a strong entrepreneurial spirit.
• Thorough research, analytical and critical thinking skills, including sound judgment and decision-making skills and skill to correctly identifying real and potential problems, advising directors as required, and proposing effective strategic resolutions.
• Bachelor's degree in Business Administration, Education, International Relations or related area and/or equivalent experience/training.
• 1-3 years of international work.
• Continuing education in related field.

Preferred Qualifications

• 3-5 years of progressive experience in international higher education administration.

Salary & Benefits

This is a 100% full-time (40 hrs a week) exempt career position, which is paid monthly and eligible for full UC Benefits.

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $59,100.00. - $70,000.00.

How to Apply

• To apply, please submit your resume and cover letter.

Other Information

• This is not a visa opportunity.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.

Referral Source info

This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of 'UCB Employee'. Then enter the employee's Name and Berkeley email address in the Specific Referral Source field. Please enter only one name and email.



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=57144&PostingSeq=1









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