The Office of Donor Relations fosters positive and enduring relationships with donors built on trust and accountability through activities that acknowledge, recognize, and report on gifts, and engage donors in the life of the university. Reporting to the Director of Donor Engagement, the Donor Relations Officer is responsible for leading donor engagement and stewardship efforts. This position requires a diplomatic and collaborative disposition with a track record of building meaningful and sustainable relationships; agility and sound judgment; and the ability to build effective working relationships with diverse constituencies.
Job Description
Primary Duties and Responsibilities
Manage stewardship plans and pledge reminders for those assigned to their portfolio; work with staff and other university partners to identify opportunities for engagement and manage the internal relationships necessary to execute these opportunities.
As a member of the relationship management team, provide the gift officer with stewardship and engagement strategies commensurate with the solicitation level while also being the subject matter expert on university policies ensuring compliance in all agreements.Â
Serve as the main Donor Relations contact for internal partners and assigned donors acting as a subject matter expert and provide counsel in the area of engagement and stewardship. Respond, as needed and appropriate, to questions and requests for assistance from UA colleagues.
Build, evaluate, and refine donor relations efforts related to donor stewardship and other engagement opportunities based on best practices in the field.
Work with the Director of Donor Engagement to develop and maintain standards and processes related to donor engagement and stewardship. Analyze, track, and maintain accurate records and information in the database(s).
Perform other duties as assigned.
Preferred Qualifications
Experience with relationship management or constituent engagement programming, preferably in higher education or the nonprofit sector.
Extensive knowledge of donor relations and stewardship.
Proven track record of effectively working and leading in a large, complex, dynamic and sophisticated organization.
Demonstrated relationship management experience and the ability to build trusting relationships, work effectively under pressure, juggle competing priorities, and organize time.
Exceptional written and verbal communication skills. This includes clearly conveying information in a way that is engaging, reflects the audience, and helps others understand and retain the message.
Wide-ranging knowledge of academic units, current affairs in higher education, and research, as well as genuine interest in the ongoing affairs at the university and intellectual curiosity.
Outstanding organizational skills, attention to detail, and accuracy.
Ability to analyze, condense, and synthesize complex material and provide accurate analysis and summaries.
Ability to work across units and build effective collaborative relationships.
Ability to effectively operate in a highly complex environment.
Required Qualifications
Bachelorâ™s degree.
Minimum of three to five years of related experience.
Grade
G13
Salary Range
$64,700.00 - $110,500.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.