The USC Office of Financial Aid is seeking a Senior Assistant Director, Eligibility (Financial Aid Counselor II) to join our team. This position reports to the Associate Dean, Compliance and Training.
The Senior Assistant Director, Eligibility provides counseling and assistance in matters pertaining to financial aid eligibility. This role provides training and guidance to other counselors on financial aid policies and procedures, resolves complex eligibility questions, and manages special projects as assigned. In addition, the Senior Assistant Director participates in and leads teams that assist in evaluating, enhancing and or creating new internal policies, procedures, and practices.
The Senior Assistant Director, Eligibility, has day-to-day responsibility over Return to Title IV and various aspects of student and program eligibility. Responsibilities include, but are not limited to:
Â· Completing Return to Title IV calculations for students who completely withdraw based on federal regulations
Â· Verifying citizenship and eligible non-citizen status
Â· Resolving unusual enrollment history flags
Â· Reviewing identity and statement of educational purpose documentation for verification
Â· Working with campus partners to ensure academic calendars meet Federal Student Aid guidelines
Â· Overseeing consortium agreements with domestic and foreign institutions
Â· Maintaining policies and procedures to document how internal processes satisfy federal, state, and institutional financial aid requirements
Required Knowledge, Skills and Abilities
Â· Bachelorâs degree required
Â· General knowledge of federal and state financial aid processes and regulations, including familiarity with the Federal Student Aid handbook
Â· Must be able to research and think critically about complex eligibility scenarios
Â· Experience with Microsoft Office applications, especially Excel and Outlook
Â· Professional demeanor, ability to communicate effectively both verbally and in writing with students, parents, staff, and general public
Â· Ability to organize and prioritize multiple projects simultaneously while maintaining accuracy and attention to detail
Â· Equivalent combination of relevant education and experience may be substituted as appropriate
Â· Prior financial aid experience at a private nonprofit institution a plus.
The hourly rate range for this position is $27.70 - $31.50. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidateâs work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education:Bachelor's DegreeCombined experience/education as substitute for minimum educationMinimum Experience:2 YearsMinimum Field of Expertise:Student financial aid counseling
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations.
As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.