The Data and Reporting Systems Coordinator reports to the Director of Student Services Systems and works closely with the departments within Student Services, and collaborates with all departments within Harvard Divinity School. The Coordinator conducts a wide range of internal and external reporting, survey administration, data analysis, and technical support within Student Services to improve student outcomes and ensure the quality of data and efficiency of systems. The Coordinator also collaborates with the Director to provide leadership and administration of the HDS room reservation system (EMS RoomBook) for the Divinity School.
Conduct, manage, share, and present data analysis and statistical evaluation for the division of Student Services, including reports on admission and recruitment, enrollment, registration patterns, grading, classroom utilization, retention, financial aid, and others, as needed. Use reporting tools such as PS Query, Oracle Business Intelligence, Tableau, Slate, EMS RoomBook and others.
Administer HDS's room reservation system (EMS RoomBook), including maintaining user permissions, creating scheduled and ad hoc reports, updating documentation, and training new users. Promote best practices and use of RoomBook among Divinity School users, providing training and consultation, as needed.
Maintain a reporting calendar for all Student Services systems and manage select reports.
Participate in data validation and system testing as needed. Investigate data discrepancies between systems.
Represent Student Services on various business user groups and committees.
Troubleshoot systems issues from staff and escalate complex issues to manager, Harvard University Information Technology, or vendor technical support for resolution.
Maintain key collaborations with partners, such as the Office of IT and Media Services, Academic Affairs, Development and External Relations, etc.
Minimum of three years of experience providing reporting and quality control. Education beyond high school may count toward experience.
Additional Qualifications and Skills
Bachelor's degree preferred.
Experience in academic environment strongly preferred.
Strong computer skills, including ability to use relational databases and complex reporting tools required.
Knowledge and previous use of student information systems desired.
Familiarity with privacy and security related to student information (FERPA).
Strong organizational, analytical, and project management skills.
Accuracy and attention to detail.
Excellent interpersonal and customer service skills.
IMPORTANT NOTE: Your cover letter and resume should be combined into a SINGLE DOCUMENT under the resume tab. Cover letters are required for every position at Harvard Divinity School. We regret that the Harvard Divinity School does not provide Visa sponsorship.
This position is based in Cambridge, MA and requires an on-campus presence. A hybrid schedule, involving some remote work, may be possible after three months, subject to business needs and manager review/approval. HDS may adjust flex schedules as necessary or appropriate. Harvard has an established Flexwork Policy.
Please Note: We are currently conducting interviews virtually for selected candidates. Final interviews may be conducted on campus.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Harvard Divinity School seeks to respect, understand, and learn from all cultures, beliefs, and faith backgrounds, including those who are unaffiliated with a traditional denomination, of the members of our diverse community. HDS actively seeks and welcomes people of color, women, the LGBTQIA+ community, persons with disabilities, and people at intersections of these identities.
Founded in 1816, Harvard Divinity School ismost religiously diverse divinity school in the United States and is one of 12 graduate/professional schools at Harvard University. HDS is grounded in pluralism and fosters the kind of thoughtful, respectful exchange of ideas that is vital for human flourishing. The School's degree programs prepare students for careers in academia, ministry, and a wide range of roles across the nonprofit, private, and public sectors.
Flex-work options at HDS, including an optional summer compressed workweek (end of May through mid-August)
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Hybrid (partially on-site, partially remote)
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.