The A.S. Basic Needs Supervisor is responsible for the day-to-day operations of the A.S. Food Pantry, located in the Aztec Student Union, ensuring equitable access for students to nutritious food resources. This position is also responsible for maintaining, developing, and supporting food insecurity educational and social programs and initiatives within A.S., including Aztecs Rock Hunger and A.S. No Waste. Additionally, this position collaborates with other campus partners to support issues related to food insecurity, sustainability, basic needs, and more.
ESSENTIAL DUTIES & RESPONSIBILITIES
Coordinates and oversees the daily operations and activities of the A.S. basic needs programs; implements procedures for the day-to-day operations of assigned program areas
Coordinates and oversees the A.S. Food Pantry operations in its entirety including, but not limited to: coordinating part-time staffing; providing work guidance to volunteers and student staff; ordering, shopping, receiving, and stocking food items; maintaining food quality controls
Collaborates and coordinates with A.S. Student Support Commission (SSC), A.S. Campus Life Council (CLC), Aztecs Rock Hunger leadership team, and other A.S. student leaders in the development of A.S. resources, programs, events, and services and initiatives to support students' basic needs including A.S. No Waste and supporting Aztecs Rock Hunger
Acts as main point of contact for food shopping and purchasing with the Jacobs and Cushman San Diego Food Bank Nonprofit Food Centers, submits weekly online orders for shopping appointments, schedules deliveries and maintains accurate list of authorized shoppers
In collaboration with A.S. Student Support Commission, plans, organizes, schedules, and conducts orientations, workshops, meetings, and other activities related to the basic needs program area; plans joint events and participates in planning and implementation meetings with other campus departments and programs
Serves as a representative on various basic needs-related committees and other projects associated with basic needs
Attends CSU system-wide meetings and workshops; stays abreast of new trends and maintains a working knowledge of information related to basic needs
Trains and provides work guidance to part-time A.S. Food Pantry Leads and volunteers
Minimum & Preferred Requirements
Four year degree from an accredited college or university preferred, or equivalent combination of education and experience
One year minimum experience working in a social service or community service capacity or a student services-oriented role required
One year minimum experience providing work direction and supervision to part-time staff in a high-volume customer-service environment required
Experience supervising and working directly with college students preferred
Demonstrated ability to use and learn to use various computer software programs and processes including: email programs, word processing programs, internet programs, digital photo programs, and spreadsheet programs preferred
Licenses & Certifications:
A valid California Drivers' License and proof of automobile insurance (for occasional business-related driving) required
Trainings (all will be obtained within first month of hire):
San Diego County approved Food Handler's Training
Anti-Harassment Training for Supervisors
Data Security & Privacy
San Diego Food Bank trainings, including Fundamentals of Food Banking and Food Safety
Must professionally represent the Aztec Student Union, A.S. and SDSU at all times
Commitment to values of diversity, multiculturalism and higher education
Commitment to providing all clients an excellent experience by exceeding expectations in all areas
Commitment to sustainable practices in accordance with the facility's LEED Platinum Certification and LEED Existing Building Maintenance and Operations (EBOM)
Commitment to working within a team setting providing feedback and being flexible as needed
Must be self-motivated, self-starter and perform with minimal direction and supervision
Must be able to facilitate meetings, trainings and orientations in a professional manner
KNOWLEDGE, SKILLS & ABILITIES
Ability to operate a computer with proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint) and ability to learn and utilize new software programs
Ability to gather and organize data, draw logical conclusions and discern implications
Well organized, ability to effectively multi-task, ability to prioritize work, problem solve, make decisions and meet scheduled deadlines under pressure
Must have strong English language skills and the ability to read, write and verbally communicate at a level appropriate to the duties of the position
Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
Ability to present a consistent, positive approach to students and all internal and external contacts by being courteous, respectful, helpful and cooperative at all times
Commitment to a high standard of safety and ability to communicate and train safety policies and procedures to part-time staff
Strong ability to lead and motivate part-time student employees and volunteers
Ability to interpret and communicate policies and procedures
Ability to adapt to and work in an environment of constant change, growth and frequent interruptions
Starting Range: $22.00 - $25.00 per hour
SCHEDULE & WORKING CONDITIONS
This is a regular, full-time position. Flexibility and willingness to work long and irregular hours and days, including evenings and holidays as dictated by A.S. Food Pantry operation schedule.
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working indoors, the lighting and temperature are adequate. The work environment may involve exposure to various elements including but not limited to: chemicals, dust, fumes, cold, heat, noise, vibrations and dampness. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks.
This position calls for weekly business-related driving to the San Diego Food Bank. A valid California Drivers' License is required.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands will require standing and walking for extended lengths of time and will require bending, stooping, climbing, working in confined space, lifting, pushing, pulling, moving and carrying items and loads up to 50 pounds (unassisted) and 75 pounds (with assistance).
Inside the Organization:
Reports to the Assistant Director of A.S. Programs
Reports to the Aztec Student Union Director in the absence of immediate supervisor
Works closely with the Aztec Student Union Assistant Director of Operations
Provides daily work direction and on-site supervision to student volunteers (Approximately 30)
Works closely with A.S. Government Affairs, A.S. Graphics and A.S. Executive Officers
Works with various A.S. Boards and Committees as assigned
Outside the Organization:
Works closely in collaboration with the Economic Crisis Response Team (ECRT)
Communicates with various University departments and personnel (i.e. Well-Being & Health Promotion, Counseling & Psychological Services, Residential Education Office/Residence Life, and the Center for Student Orgs and Activities)
Communicates and obtains approvals for program-related activities and functions through departments such as SDSU Environment Health & Safety, University Police Department, SDSU Facilities Services, California State Fire Marshal, SDSU Business & Financial Affairs, SDSU Student Affairs
General student population
Jacobs and Cushman San Diego Food Bank Nonprofit Centers staff
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position
Founded in 1897, San Diego State University is a public institution of higher education located in southern California. SDSU is the oldest and largest university in San Diego and the third largest in the state. SDSU continues to gain recognition as a leader in higher education.Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."In addition to SDSU, three not-for-profit auxiliary employers operate to provide services for the University. The SDSU Research Foundation furthers the educational, research and community service mission of SDSU. Aztec Shops provides a diverse portfolio of products and services including operation of the SDSU Bookstore, SDSU Dining, and management of commercial and real estate properties surrounding the campus. Associated Students of SDSU is a student-directed organization that manages programs and facilities enjoyed by students, faculty, staff, and the community-at-large.