President & CEO, Massachusetts Lodging Association
Massachusetts Lodging Association
Type: Full Time
4 Year Degree
Telecommuting is allowed.
BOARD AND COMMITTEE SERVICES OVERSIGHT
Serve as an Ex-Officio, with vote, member of the Board of Directors and Executive Committee, participating in all meetings to provide resources and analysis as needed
Advise and support the Chair and Board of Directors in governing the association, ensuring they are kept up to date on critical actions/developments impacting the MLA, recommending agendas, preparing meeting materials, and providing drafts of Meeting Minutes for approval
Work closely with the Chair and Executive Committee, advising and preparing them with agendas, communications, draft Meeting Minutes, and materials needed for meetings as well as updating them on issues in-between meetings
Serve as the internal liaison between the Chair, Executive Committee, and Board of Directors and the office staff/contracted service providers
Advise and support Committee and Task Force Chairs, assisting with agenda drafts, meeting preparations, and general oversight to assist them in accomplishing their assignments
Participate in the development and updates of a MLA Strategic Plan, providing the Strategic Plan Committee with recommendations for contracted facilitation, data, materials, and analysis needed
Conduct a Board Orientation annually, or as appropriate for new Board Members to enable them to engage more readily
Perform additional duties and tasks as may be assigned by the Chair or Board of Directors
Oversee and manage all MLA staff/contracted service providers in pursuit of the growth and success of the association, in keeping with the Strategic Plan. This includes determining staff and contracted service providers structure relating to the MLA, and the responsibility for hiring, disciplining, termination, when necessary, compensation within budget for staff and retaining and oversight of contracted service providers within budget.
Oversee and manage all association resources, in keeping with By-Laws, the annual Budget, and applicable commonwealth and federal laws
Execute all contracts and agreements of the association, in compliance with applicable laws and Board directives
Oversee and review financial reports and required filings to ensure they are accomplished in a timely manner, in coordination with the contracted accounting firm
Assign and ensure action items for the Strategic Plan are accomplished as outlined
Evaluate and propose new ideas for Non-Dues Revenue to assist in providing increased funding for services and operations
Ensure all actions of the association comply with MLA By-Laws and policies
GOVERNMENT AFFAIRS OVERSIGHT
Work with MLA Government Affairs Committee and the Contract Lobbyist to establish a prioritization of issues impacting the lodging industry in Massachusetts
Oversee and regularly communicate with the Contract Lobbyist to ensure active engagement in priority issues occurs, and stay informed on the progress of each
Work with the Contract Lobbyist, and the contracted writer to draft legislative updates to members to keep them informed in a timely manner on legislative/regulatory issues of interest to the lodging industry
In coordination with the Contract Lobbyist, establish and maintain positive relationships with key Administration and Agency officials, Commonwealth legislative leaders, and Congressional representatives, engaging in key issue meetings, drafting and delivering testimony on MLA’s behalf, attending key strategic fundraisers, participating in and establishing key Coalitions, etc.
Address member and external inquiries relating to government affairs topics
Assist with planning and development of successful PAC Fundraising to generate increased funding for supporting candidates helpful to the lodging industry. With the Contract Lobbyist, strategically determine and distribute campaign donations from the MLA PAC
Author relevant and timely individual and group communications to various audiences using print, email, text, electronic and social media vehicles to successfully generate valued outcomes
Ensure members receive timely and accurate information on relevant issues and developments through MLA publications, utilizing contracted service providers as needed
Provide an opportunity for members to engage with input on the MLA through a selected survey vehicle. Report on the input received to the Board of Directors with suggestions for improvement
Oversee the contracting of a Public Relations Consultant when needed to address controversial actions or issues for the association
Address member and other inquiries for industry information, utilizing Legal Counsel when needed
MEMBER SERVICES OVERSIGHT
Regularly evaluate current member services, propose and develop new relevant services for members to ensure value in recruiting and retaining membership
Oversee the development and delivery of successful educational offerings, the Annual Meeting, and the Annual Conference
Oversee the successful Recruitment and Retention of members, utilizing an accurate database kept current, the development of strong membership marketing materials, developing and adhering to a Membership Recruitment & Retention Plan with goals, and contracting member recruitment services to grow membership
Serve as the primary spokesperson for the association, keeping the Chair informed on key issues addressed
Make presentations to local industry groups and other beneficial organizations to represent and advance the views and issues of the MLA
Maintain positive working relationships with other state and national hospitality associations, commonwealth tourism leaders, pertinent regulatory officials, and relevant media. Lead or participate in coalitions of benefit to the MLA, participate in relevant meetings and conferences to maximize tourism relationships
EDUCATION FOUNDATION OVERSIGHT
Advise and support the Board of Directors of the MLA Education Foundation, including oversight of financial reports, budgeting, filings, in coordination with the contracted accounting firm
Assist with the planning and implementation of fundraising events, using contracted service providers as needed
Assist in the development of the Foundation’s Strategic Plan, retaining facilitation if needed, to ensure the future direction has unified support of the Board
Bachelor’s degree from a four-year college or university. Additional degrees or certifications a plus, especially Certified Association Executive (CAE)
Minimum of five years’ experience in an executive position, preferably in a non-profit organization or the hospitality industry
Strong decision-making and organizational skills, with the ability to successfully work in a democratic decision structure, reporting to a Board of Directors, and strategically adjusting to annual elected leadership changes
Highly effective in professional verbal and written communications, including public speaking to a variety of audiences, utilizing appropriate discretion and confidentiality
Experience and savvy in working with government officials, the commonwealth administration and legislature, and members of Congress on public policy issues. Ability to demonstrate successes on lobbying issues
Possess successful negotiation, consensus-building, and conflict resolution skills
Possess the strategic ability to identify, develop, and maintain positive critical relationships benefitting the organization
Proven creative and strategic thinking with the ability to translate this to deliver improvement outcomes that align with an approved Strategic Plan
Self-motivated leader with expertise in supervising and motivating staff or contracted service providers, as well as supporting volunteer leaders in accomplishing set goals and priorities
Skilled at financial management and budget development and oversight, including the ability to maximize revenue sources and to stay within budget perimeters
A proven leader in recent positions, demonstrating ethical decision-making and earning the respect of industry leaders, peers, and subordinates
Has the ability to demonstrate and maintain a dedicated passion for the industry served, putting the goals and needs of the organization over personal gain or recognition
Knowledgeable and adherence to the principles and laws pertaining to association management, governmental affairs, and the hospitality industry
Experience with Microsoft Office products and zoom or Microsoft Teams communication platforms
Ability to travel and participate as needed at meetings and events, including preparing and transporting related materials
The MLA Executive Committee has engaged Back 9 Consultants to facilitate the search for our new President & CEO coinciding with the retirement of MLA’s long-time President & CEO Paul Sacco.
The Massachusetts Lodging Association, (MLA) was established over 130 years ago, and is one of the largest
and most influential trade associations in Massachusetts.
MLA’s mission is to promote the business environment and image of the lodging industry through legislative
and communication initiatives, networking, educational opportunities and member-focused programs and
MLA has more than 400 members representing Massachusetts lodging establishments, related industry
Suppliers, and the Hospitality Education Community.
• Advocacy – MLA protects and advances the hospitality industry by serving as their voice on issues at the
Massachusetts state government level, as well as in the U.S. Congress.
• Resources -Members have access to numerous industry resources including but not limited to hospitality
law and information on regulations that affect their business. They also have access to the many nation...al
resources provided by the American Hotel & Lodging Association
• Education – MLA provides resources and programming to develop a qualified hospitality workforce and
internship programs for high school and college students.
• Events – Discounted member rates to in-person events provide many opportunities for informational
updates and webinars, Outlook lodging forecasts, networking, and idea-sharing with industry peers.
• Money Saving Benefits – Members save money through preferred partner programs that offer discounts on
products to achieve operational efficiencies and save money.
The association is governed by a Board of Directors comprised of up to 41 voting members who provide the
strategic direction for the association. From that board, there is an Executive Committee of up to 13 including
five Officers and the President & CEO who provide strategic guidance in between the meetings of the Board.
The day-to-day management and operation of the association is led by the President & CEO.
Any member can get involved by serving on committees that focus on industry partnerships, marketing,
membership, government affairs, and education.
The President and CEO is the sole full-time remote employee that directs the contract service providers. The
contract service providers include Legal Counsel, Membership Sales, Contract Lobbyist, Accounting, Event
Management, Communications, Marketing, and Public Relations. Together with the President & CEO, this team focuses on delivering key services and support necessary to achieve the association's goals.
MLA President & CEO Position Description
To apply, all communications and submissions regarding this opportunity should only be sent to Back 9 Consultants at Back9Consultants@outlook.com.
For consideration eligibility, the following must be submitted electronically to Back9Consultants@outlook.com by the May 25, 2023 application deadline:
1.A current Resume, including a minimum of 3 professional references and employment history. This should also include education and any certifications earned
2.A Cover Letter, addressed to Back 9 Consultants, that includes why the candidate should be considered, and salary expectations