Development Associate, Business Operations

Salary: $65,000 - $72,000

Summary:

Bank Street College of Education has three divisions: Children’s Programs, including the School for Children, the Family Center, Head Start, and Liberty LEADS; the Graduate School of Education; and the Bank Street Education Center, which houses Bank Street’s portfolio of public impact work. The College relies on the Development and Alumni Relations Office (DARO) to provide fundraising and alumni support to these divisions. 

Position Description: 

The Development Associate will be responsible for gift entry, processing and acknowledgment, database support, and general development administrative duties. The Associate reports directly to the Chief of Staff DARO and works closely with cross-divisional partners in the Business Office. The ideal candidate is extremely detail-oriented with experience with data entry and Constituent Relationship Management (CRM) databases. Additionally, they will interact with and take direction from DARO leadership, as needed. This position will work on a hybrid schedule including working onsite at least 3 days a week. 

Essential Job Duties and Responsibilities include:

Development Operations (70%)

Divisional Partner - Development Database & Analytics Manager

• Manage all aspects of gift processing and acknowledgment creation in The Raiser’s Edge donor database
• Gift and data entry within systems, Raiser’s Edge and Classy
• Create bank deposit records and handling checks 
• Process online gifts – and creating batch for Mail/Credit Transactions 
• Monitor and process recurring gifts in RE
• Data entry, import, and export to support annual fundraising initiatives
• Maintain and update donor records in RE to ensure correspondences and pertinent information/documents are appropriately linked to donor
• Assist with donor profiles including gift histories and biographical information
• Monitor database and oversee biographical updates upon request and through returned mail
• Manage Donor acknowledgment process
• Including drafting personalized correspondences, receipting, and notification of gifts in honor of.  
• Maintain foundation, corporation, and individual donor files (in the database and in Google Drive)
• Manage database events
• Create event forms
• Maintain event files and invoicing
• Manage consistent data reporting
• Create and disseminate weekly, monthly, and ad hoc fundraising reports, as necessary
• Create queries and reports for gifts, mailing lists, annual reports, and other donor lists as needed 
• Draft administrative memorandums, letters of correspondence, requests for gift renewals, etc.
• Assist as needed at DARO fundraising and cultivation events, donor mailings, and special projects as needed 
• Check PO Box on a regular basis for incoming checks/mail (requires 20 minutes of walking/commute round trip)
• Travel between buildings daily with time-sensitive materials as needed
• Provide support for cultivation/appeal mailings and other donor outreach, via data entry, import, and export

Administrative Support (30%)

Divisional Partner(s) - Development Database & Analytics Manager and Managing Director, Business Operations

• Process all invoices and credit card expense reconciliation using electronic Financial Edge NXT
• Maintain donor invoice files and invoice system
• Track and order supplies, as needed
• Monitor and respond to phone and email inquiries from donors, including donor information updates and high-level programming questions
• Manage inventory and distribution of department's swag
• Manage on-line system for registering guests of the division
• Other duties upon occasion, as assigned

Qualifications 

Required

• High school diploma or equivalent, with a minimum of four years experience working in a nonprofit organization
• Must have experience using Raiser’s Edge Database View
• Ability to handle sensitive and/or confidential documents and information 
• Proficiency with Google Workspace and Office products
• Positive work ethic, with ability to work as part of a fast-paced and team environment, as well as work independently 
• Detail-oriented, with good time-management and multi-tasking skill 
• Good interpersonal, and communications skills 
• Ability to organize, prioritize, and complete projects quickly 
• Good reading, writing, and proofreading skills 
• Ability to work some nights and weekends with advanced notice

Preferred but not required

• Some college preferred
• Raiser’s Edge NXT experience is highly preferred
• Experience in a higher education setting is highly preferred 
• Gift entry experience with a basic understanding of the concepts: hard Credit and soft credit,  campaigns, appeals (and appeal packages), funds, and split gifts.

About Bank Street College of Education

The mission of Bank Street College is to improve the education of children and their teachers by applying to the educational process all available knowledge about learning and growth, and by connecting teaching and learning meaningfully to the outside world. In so doing, we seek to strengthen not only individuals, but the community as well, including family, school, and the larger society in which adults and children, in all their diversity, interact and learn. We see in education the opportunity to build a better society.

Connections working at Bank Street College of Education