Harvard Kennedy School (HKS) seeks a Program Coordinator to join our Executive Education team. In this position, you will provide critical support in the delivery of our programing both in-person and online before, during, and after each program session. We seek collaborative, adaptable candidates who love the details of planning programs and events, are driven by working with others in a fast-paced environment and are excited about having an impact on our world by supporting global leaders! We are committed to fostering a diverse and inclusive team culture and seek candidates who share our values and commitment.
Harvard Kennedy School (HKS) Executive Education (Exec Ed) is the premier worldwide source for executive-level leadership development focused on public service. Exec Ed operates as a department within HKS and provides 80+ programs ranging from 1 to 4 weeks in length to 4,500+ participants each year. Programs are delivered online, in-person, or a combination of both, and are offered as open enrollment via an admissions process or as custom programs focused on the needs of public service or government organizations, sponsors, or donors.
Exec Ed is a critical piece of the HKS mission to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. Programs are led by faculty and attract accomplished public leaders from around the world, with roles in government, nonprofit, multilateral and corporate sectors.
As a Program Coordinator, you will maintain a high level of professionalism, teamwork, and a focus on customer service. You will develop strong working relationships with Executive Education colleagues in all units, as well as program faculty and other School departments.
The Program Coordinator will support the team with both the participant and curriculum coordination:
As a Participant Coordinator, you'll be responsible for tracking all enrollment information materials for our participants. You will be a main point of contact for our participants, answering questions prior to and during the program, assisting with technology issues during online programs and organizing events, transportation, and meals for on-site programs.
As a Curriculum Coordinator, you will prepare and distribute course materials. You will work directly with our program faculty to coordinate advance readings and handouts, post materials on the course webpage and manage the in-person or online classroom media needs. You will collaborate with both faculty chair and director on development or distribution of program schedule and other materials as necessary.
For both the participant and curriculum areas, you will assist in program close-out and reconciliation activities, including the submission of financial documentation in support of program activities described above.
We have a strong record of promoting talent at HKS Exec Ed. There is a career path for Program Coordinators, and they are reviewed for promotion after two years in the position.
Three (3) years or more of related work experience. Note: Related work experience includes administrative support, program support, event coordination or customer service.
Additional Qualifications and Skills
The following are preferred but not required. If you have some, but not all of the following, we encourage you to apply; we value employees willing to learn:
A team player, who is flexible, adaptable, and comfortable working in a fast-paced, culturally diverse environment.
Ability to work independently, take initiative and manage multiple projects at once.
Strong interpersonal skills, with a proactive and positive customer service approach.
Keen attention to details and accuracy.
Interest in Public Policy or Government is a plus as is some experience with Salesforce, Zoom and Canvas or similar technology.
Must be flexible to work some nights and weekends when programs are in session.
Required to work in-person on campus for some programs.
When not on program, there is flexibility to work remotely up to 3 days/week.
We regret that the Harvard Kennedy School does not provide Visa Sponsorship. Harvard University requires pre-employment references and background checks. Harvard University is committed to supporting a healthy, sustainable learning and working environment.
This is a hybrid position based on our campus in Cambridge, MA. As a campus-based institution, we place a high value on the in-person experience, cross-team collaboration, and strong community building in order to create a vibrant campus for our students, faculty, staff, and research fellows. The position is required to work in-person on campus a minimum of three days per week during the academic year. Specific days and schedule will be determined between you and your manager.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Salary Range:$50,122 - $78,291 Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity.
Salary Grade: 053
Union: 55 - Hvd Union Cler & Tech Workers
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard Kennedy School's Mission and Commitment to Diversity, Equity and Anti-Racism
At Harvard Kennedy School, fostering a diverse and inclusive community where everyone feels they belong is a matter of basic fairness consistent with our core values as an institution. It is also essential to our mission of improving public policy and leadership—because recruiting the best people and creating an environment where they can thrive make us better at what we do, because we learn more from people with different perspectives, and because we work in diverse groups and serve diverse societies.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.