At AMGA we’re paving the way for medical groups and integrated systems of care to deliver the next level of high-performance health. The Associate will support the Population Health Initiatives team in implementing their quality improvement programs, like Best Practices Learning Collaboratives and the Quality and Innovation Collectives (QuIC).

Our programs unite participants to develop solutions to quality improvement challenges—from managing chronic conditions to optimizing organizational performance. These communities of knowledge accelerate systematic change and catalyze lasting breakthroughs in patient care and service. A successful Associate will provide the support needed to ensure the Collaboratives, QuICs and Acclaim Award run smoothly and that stakeholders remain engaged and committed to the initiatives.

Responsibilities

• Manage Collaborative and QuIC webinars, which includes managing registration process, compiling PowerPoint slides, arranging pre-webinar calls with featured guests, and day-of hosting.
• Develop content for PHI program surveys to evaluate PHI programs participants’ progress, needs, barriers and experience.
• Collaborate with Director on program in-person and virtual conferences including member registration, hotel contract and logistics, managing run-of-show and day-of technical logistics, scheduling speaker pre-calls and compiling PowerPoint slides.
• Maintain process for keeping track of AMGA membership changes as it relates to program participants and update as needed.
• Maintain the Collaborative communities page and closed-listserv for participants, and provides members with assistance on platform when needed.
• Liaise with Marketing and Communication department with Collaborative and QuIC related information to ensure marketing and promotion of PHI programs are disseminated effectively.
• Develop reports to sponsors, grantors, members, Collaborative committees, Task Force members, and other stakeholders.
• Serve as a point of contact for Collaborative and QuIC partners and sponsors to help track and fulfill contract benefits (e.g., reports, resource-sharing, materials development, etc.)
• Manage logistics for team’s participation involvement at AMGA conferences, including conference signage, liaising with speakers, facilitating reimbursements, compiling slides, among other activities.
• Provide quality assurance for program activities (e.g., cross-checking lists, proofreading materials).
• Provide administrative support including scheduling and creating agendas for cross-departmental and external meetings, creating check requests and letters, submitting invoices, etc.
• Other duties as assigned to support the Population Health Initiatives team.
• Report to the Director, Population Health Initiatives team.

Qualifications

• Bachelor’s Degree, with at least 2-3 years of relevant experience desired
• Strong writer with the ability to develop compelling content for various audiences
• Experience conducting outreach and follow-up via phone and email
• Customer service oriented with strong interpersonal skills
• Very strong attention to detail and excellent organizational skills
• Follows direction closely and produces timely, error-free work
• Ability to quickly learn new systems and processes
• Ability to take on multiple tasks and prioritize accordingly
• Experience working in Adobe, Microsoft Outlook, Word, PowerPoint, and Excel with strong formatting skills
• Experience working in a database to input/update data as well as extract desired information
• Proficiency in webinar (e.g., Zoom and Cisco WebEx platform) and CRM platforms (e.g., Nimble) desirable

About AMGA (American Medical Group Association)

AMGA is a trade association leading the transformation of health care in America. Representing multispecialty medical groups and integrated systems of care, we advocate, educate, and empower our members to deliver the next level of high performance health. AMGA is the national voice promoting awareness of our members’ recognized excellence in the delivery of coordinated, high-quality, high-value care. More than 170,000 physicians practice in our member organizations, delivering care to one in three Americans. For more information, visit amga.org

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