Community Hospice is seeking a dynamic DME Technician to join our Community Hospice family. As the largest and oldest nonprofit hospice and community-based palliative care provider in the Central Valley, Community Hospice has been supporting and providing services to our community since 1979. Our mission is to embrace individuals and families facing life-changing journeys, enhancing quality of life for all. Accredited by CHAP (Community Health Accredited Program), our services extend to over 2,000 patients each year wherever they call home.
The Driver/Technician drives a delivery vehicle over an established Service area to deliver, install, and repair/maintain DME products or render DME services to hospice patients. Cleans, disinfects and sanitizes DME and its associated tools and support machinery.
Drives a delivery vehicle to deliver and pickup such items as wheelchairs, hospital beds, support surfaces, commodes, bathroom aids, ambulation aids, and disposable medical supplies to customer's home. Cleans inside of delivery vehicle and related equipment and keeps clean and dirty supplies segregated. Performs routine inspections on DME vehicles.
Issues or obtains customer signature on receipt for pickup or delivery. Records transactions on patient receipt. Records delivery information on daily delivery record. Listens to and resolves service complaints appropriate to scope of demonstrated skills/abilities.
Educates patients with relation to their durable medical equipment to facilitate safe and effective equipment use and desired care, treatment and service outcomes as agreed upon by the hospice interdisciplinary team.
Cleans and disinfects and maintains equipment in a timely manner. Follows all infection control procedures, including the use of personal protective equipment (PPE) while handling contaminated or potentially contaminated equipment and/or supplies. Follows all disinfectant and sterilizing agent manufacturers’ use instructions and safety precautions. Keeps cleaning area free from contamination and in compliance with infection control policies and/or procedures. Properly marks and covers cleaned equipment as applicable. Mixes cleaning solutions and diluted acids per manufacturers’ label instructions. Documents all cleaning and disinfection work on appropriate forms and keeps all documentation in an orderly manner.
Participates in quality assessment and performance improvement activities on a routine basis and participates in traditional and e-learning programs in order to acquire new skills and retain currency of existing skills. Completes DME on-line training and certification programs.
Performs other duties as assigned, including work in other areas to cover absences or relief to equalize peak work periods or otherwise meet the needs of the organization.
Follows all Community Hospice policies and procedures including, but not limited to, safety, infection control, privacy and confidentiality, and HIPAA.
WORK ENVIRONMENT: The main environment for this position is in the patients' homes, which vary in levels of cleanliness, accessibility, and climate control. The employee may be exposed to virus, disease and infection from patients. The employee may experience situations, with emotionally disturbed, substance abuse, serious illness, and deceased patients. While performing the duties of this position, the employee will travel by delivery vehicle and is exposed to changing weather conditions.
WORK SCHEDULE: Position is part-time with additional/overtime hours required to meet patient needs. Position also requires rotating “on-call” which includes weekends and holidays.
High school diploma or general education diploma.
Three months experience and/or training, or equal combination of education and experience preferred.
Clean DMV record and current California Drivers License.
Computer skills sufficient to use online learning media and to be able to conduct data entry or scanning sufficient to enter stock into the truck, warehouse, or patient's home and then return same when the patient no longer requires DME.
Current CPR at the Basic Cardiac Life Support (BCLS) level
Successful completion of physical/drug test and criminal background clearance.
Mission of Community Hospice, Inc.
Community Hospice, Inc. (CHI) is a non-profit organization providing medical, nursing, emotional, spiritual and educational support to individuals, their families, loved ones, and caregivers coping with grief or a life-threatening illness. The mission of Community Hospice is to embrace individuals and families facing life-changing journeys, enhancing quality of life for all.
Hospice Services in the Central Valley
The modern concept of hospice, first established in Great Britain, made use of pain management techniques and ministered compassionate care to the dying. Hospice care was introduced in the United States in 1974.
The concept was brought to Modesto in 1979 by Mary Jean Coeur-Barron, a nurse whose husband, an oncologist, wanted to alleviate the pain of children suffering from leukemia. While working on their degrees in Public Health Nursing at Stanislaus State University, Coeur-Barron and classmate Kathy Oberg-Erlenbeck involved local hospitals, home health agencies, and others in creating a local hospice program.
Thirty-five health care providers met with a consultant in Modesto on January 23, 1979 to examine whether the communi...ty would support hospice services. A board of directors was formed with representatives from all five area hospitals and most home health agencies. Two physicians and two nurses from the community completed the 12- member board. Community Hospice, Inc. (CHI) nurses visited their first patient on January 22, 1980. By 1983, the hospice service area had expanded to include residents of Oakdale, Riverbank, Escalon and Salida. Soon Patterson, Newman, and Wesley followed and by 1989, Community Hospice was serving the entire county of Stanislaus. The Community Hospice staff also provided training to the Turlock and Stockton hospices about how to begin offering services.
On October 31, 1985 Community Hospice achieved another milestone by becoming the first freestanding hospice in the nation to receive accreditation by the Joint Commission on Accreditation.
In January 1988, Community Hospice merged with Project VIA, an independent nonprofit agency providing bereavement care. It was then that the organization began to provide services to anyone facing any terminal illness and bereavement services to anyone faced with the terminal illness or death of a loved one, regardless of the cause of illness.
A History of Community Support
As Community Hospice grew and financial needs increased, Community Hospice became a United Way agency, a distinction that continues today. Support for hospice services also came from private companies and community leaders that generously contributed major gifts, making it possible to reach more patients. Julio and Aileen Gallo were the first to lend critical financial support to the vision of the fledgling organization. Gallo family members continue to support hospice services and they encourage others to do so. In recognition of their longstanding support, the Julio R. and Aileen Gallo Humanitarian Award was created to pay tribute annually to an individual who demonstrates strong commitment to the mission and goals of Community Hospice.
Over the years, strong boards of directors and the Friends of Community Hospice, a fundraising auxiliary, furthered the organization’s mission and continued to reach out to the community. Fundraising continues to be vital to ongoing programs and services, as reimbursement from Medicare/MediCal and private insurance doesn’t meet the actual cost of providing services. In June 2001 the Community Hospice Foundation was established to raise funds and awareness to support patients and their families.
The first Community Hospice Hope Chest Thrift opened on McHenry Avenue in January 1993. The community donated gently-used merchandise and all proceeds supported patient care. The second Hope Chest followed March 1999, also on McHenry Avenue. A third store opened February 2000 on Yosemite Blvd. The fourth store, located in Ceres, held a grand opening March 2004.
The Community Hospice, Inc. Automotive Division began accepting donations of used cars, motorcycles, trucks, etc., in June 2000. All proceeds support patient care.
Broadening the Scope of Services
As awareness of hospice spread through the Central Valley and nationwide, greater numbers of people asked for and received hospice care in their homes, thus increasing the need for more volunteers and specialized staff. The Community Hospice Volunteer Program provides a vital link with the patient, family, and community members. Hospice volunteers provide thousands of hours of service annually to patients, families, and Community Hospice staff. Volunteer opportunities include family visiting and support group facilitation, and which require special volunteer training classes. Other volunteer opportunities include office support and special projects.
As the nineties came to a close, Community Hospice officials recognized that some patients needed more care than can be provided in their homes. With this in mind, the Community Hospice vision was broadened to include a Hospice House. This vision became a reality when John and June Rogers offered a $3 million challenge grant to help build a freestanding hospice facility in Hughson, California. After a year-long campaign, and with strong community support, a significant gift came from Leonard and Jean Cohen. Thanks to the generosity of the Cohen family and the whole community, The Community Hospice Alexander Cohen Hospice House accepted their first patient March 7, 2005. The 20,000 square foot Hospice House includes 16 private rooms with adjoining patios, a chapel, and activity and music rooms for patients and families.
Shortly after the Alexander Cohen Hospice House opened its doors, another dream was fulfilled: the Community Hospice and the Community Hospice Foundation moved their headquarters to the new Haig and Isabel Berberian Patient Services Center in North Modesto. The new building paves the way for the continuing work of Community Hospice, and allows the organization to grow with the community.
In 2010 another goal was achieved—the Community Health Accreditation Program (CHAP) awarded Community Hospice accreditation with deemed status under the CHAP Hospice Standards of Excellence. Becoming CHAP accredited was a multiyear process for the leadership and staff and fulfilled a key strategic aim for the organization.
To continue to accommodate organizational growth, in 2011 Community Hospice opened a 20,000-square-foot logistics center in the River Bluff Business Park in Modesto. The Logistics Division building will house the Durable Medical Equipment division operations and the processing center for the Hope Chest Thrift Stores. The processing center’s efficiency helped the Hope Chest Thrift Stores received the City of Modesto Business Recycling Award for its outstanding waste reduction efforts in 2012, 2013, 2014 and 2015.
In 2013, longstanding President/CEO Harold A. Peterson III retired and was replaced by C. DeSha McLeod. To meet the growing need of hospice services in San Joaquin County Community Hospice opened a branch office in 2014 as well as a Hope Chest Thrift Store.
In 2016, the Community Hospice San Joaquin Branch was relocated to a larger facility to meet the need of expanding patient services and programs in San Joaquin County. Today, Community Hospice serves Stanislaus, San Joaquin, Merced, Calaveras, Mariposa, Tuolumne, and parts of Contra Costa, Sacramento, Alameda and Santa Clara counties.
In 2019, Community Hospice reached a milestone and celebrated its 40 Year Anniversary. From its small, 1979 beginnings in a church attic in Modesto, CA, Community Hospice has grown to meet the needs of our surrounding communities providing support and services in multiple counties, including; Stanislaus, San Joaquin, Merced, Calaveras, Mariposa, Tuolumne, and parts of Contra Costa, Sacramento, Alameda and Santa Clara.
In 2019, Community Hospice was also awarded Community Health Accreditation Partner (CHAP) Continued Hospice Accreditation, as well as the first Palliative Care Certification in the state of California. CHAP is the leading national accrediting agency nationally for hospice and home health organizations. CHAP Certification/Accreditation demonstrates that Community Hospice meets the industry’s highest nationally recognized standards in palliative and hospice care.
In 2020, the Community Hospice Alexander Cohen Hospice House celebrated its 15 Year Anniversary. Although the majority of hospice patients prefer to be at home, the Alexander Cohen Hospice House provides another option for pediatric and adult patients with symptom management issues that require round-the-clock nursing care. The Hospice House also provides respite care for hospice patients whose caregivers require a short-term respite from home care. Over the past fifteen years, more than 7,290 patients and families were welcomed through the front doors to receive needed care. Additionally, over 5,365 days of respite care have been provided.
From the beginning, Community Hospice has served all people from the Central Valley, at all income levels, including the homeless, regardless of their ability to pay. This tradition will continue as Community Hospice strives to meet the growing needs our region’s diverse population.