Responsible for daytime, weekday, and weekend supervision of BOSR telephone interviewers. Responsible for converting previous respondent refusals, trouble-shooting undetermined problem calls from other interviewers, pre-testing and providing training and feedback to BOSR staff, fielding incoming calls, and other project related tasks as assigned.
The University of Nebraska-Lincoln seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse populations we serve. The university fosters a diverse and inclusive work environment that promotes collaboration so that all individuals are able to participate and contribute to their full potential. As an EO/AA employer, qualified applicants are considered for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See: http://www.unl.edu/equity/notice-nondiscrimination.
Minimum Required Qualifications:
High school diploma plus one year of relevant experience in nonprofit, academic research field including experience with telephone research, survey data collection and research participant recruitment studies; equivalent education and experience will be considered. Knowledge of telephone dialing outcomes necessary.
Familiarity with WinCati software program for data collection. Experience with telephone interviewer supervision and training. Bilingual English/Spanish preferred.
With over 25,000 students, the University of Nebraska-Lincoln is a diverse educational insitution with international stature. The intellectual center for the state of Nebraska and beyond, we are a land-grant, top tier national research-extensive insitution. Part of the Big Ten conference, Big Ten Academic Alliance, our mission includes growing relationships and resources that enable the University of Nebraska to change lives.