Development Assistant, Donor Relations, Faculty of Arts and Sciences
Harvard University Alumni Affairs and Development
Location: USA - MA - Cambridge
Internal Number: 58479BR
Alumni Aﬀairs and Development (AA&D) comprises the University Development Oﬃce (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, and the Harvard Alumni Association (HAA). There is a unique relationship between the University and the FAS fundraising operations, resulting from a long history in which University fundraising ultimately grew out of College fundraising.
Faculty of Arts and Sciences (FAS) Development FAS Development is responsible for the fundraising eﬀorts supporting the Faculty of Arts and Sciences, including Harvard College, the Harvard John A. Paulson School of Engineering and Applied Sciences, and the Graduate School of Arts and Sciences. FAS Development staﬀ work with donors, alumni, parents, and friends who provide critical support for the FAS and often for other parts of the University.
SUMMARY: As a member of the FAS Stewardship team, this full-time non-exempt position reports to the Senior Associate Director, whose primary focus is stewardship reporting for student aid programs. The development assistant supports the stewardship team by compiling and editing data for various print and email mailings, writing and proofreading student bios, organizing mail merges, formatting reports, and independently overseeing the reporting processes for select financial aid donor constituencies. This team member is responsible for producing large complex mailings, printing acknowledgments and stewardship reports, maintaining record of donor contact in databases and in files, coordinating meetings, and ordering supplies. The position requires facility in data management, as well as strong writing, proofreading, and communication skills. Strong knowledge of MS Excel, Word, and Outlook are essential, along with an ability to learn how to use Harvard's BSR Advance donor database and Salesforce Marketing Cloud. Experience formatting copy and images using page layout software desired. The development assistant must have the discretion to handle confidential materials.
Ensure timely and accurate preparation of stewardship reports. Edit merged letters to ensure proper messaging, layout, and formatting. Partner with copyeditor and assistant director to complete final review of letters, coordinate with signatory offices (Griffin Director of Financial Aid and the FAS Dean's Office), and ensure postage or e-mailing via Salesforce Marketing Cloud, as necessary. For select donor constituencies, development assistant will be responsible for independently managing reporting process. (25%)
Manage process for developing and producing reports for top donors. Prepare cover letters and bio templates. Format photographs. Assist with writing and editing as needed. Manage print production and prepare memos for letter signatory. (20%)
Pull, format, and shape data for mailings, using Advance, Filemaker Pro, and Qlikview. Track metrics for electronic communications. Maintain post-production data to ensure that mailings and workflow are properly tracked in Advance database. Maintain record of contact in digital and paper files as needed. (20%)
Assist broader stewardship team printing, signing, and mailing of acknowledgments and stewardship reports, and with project-based research, writing, formatting, and editing/proofreading in the generation of stewardship correspondence from staff and senior administrators. (25%)
Provide customer service to internal staff members and external clients, such as donors, students, and/or alumni. Assist in fielding requests and working with colleagues in the Griffin Financial Aid Office. (10%)
The above covers the most significant responsibilities of this position. It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position.
This position requires a 3 month orientation and review period. Please include a cover letter with your application.
About Harvard University Harvard University, based in Cambridge and Boston, Massachusetts, was established in 1636 and is the oldest institution of higher education in the United States. The University is home to over 20,000 students and employs 18,000 people, making us the fifth-largest employer in Massachusetts. Harvard is a special place, filled with diverse, energetic, and talented people who are driven to grow and succeed. By working here, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise.
Why AA&D? We are a dedicated team of 400 alumni affairs and development professionals supporting Harvard's advancement activity through roles that include front-line fundraising, alumni and volunteer engagement, technology, events, communications, prospect management and research, business process, talent management and many other areas.
Harvard's Alumni Affairs and Development team inspires and galvanizes alumni, friends, and members of the University community to support Harvard through philanthropy, governance, and active engagement. AA&D believes a workplace that reflects the diversity of our society and our ever-evolving University constituency makes us a stronger and more effective organization. Our goal is to create an environment of respect that values the many talents, perspectives, and experiences of our community, to deliver the strongest possible results by incorporating diverse perspectives into our daily work, and to make AA&D a great place to work for everyone. AA&D strives to live our values of respect, inclusion, trust, collaboration, innovation and sharing of information in our daily interactions and our work.
To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/.
Discover AA&D and Harvard University Benefits
Opportunities for internal advancement
A creative, high- energy, collaborative environment
Generous Vacation, Sick, Personal, and Holiday pay
Medical, Dental and Vision benefits starting on your first day
University-funded retirement plans
Tuition Assistance Program
Transportation benefits to help with your daily commute
Health and wellness discounts, memberships and programs
Additional benefits can be found at https://hr.harvard.edu/totalrewards.
Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.
Vaccine Requirements:The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's
1-2 years of related experience (education beyond high school may count toward experience).
Solid computer skills in a PC environment with the capability to master new software applications and technologies in database management and page layout. Knowledge of Microsoft Office software, including Word, Excel, and Outlook required, with ability to execute extensive mail merges.
Solid knowledge of English grammar, spelling, and punctuation. Ability to accurately proofread and edit correspondence under the signature of senior administrators, as well as assist in researching and writing.
BA/BS degree or equivalent preferred.
Office experience and familiarity with higher education, donor relations, development communications, or nonprofit administration preferred.
Familiarity with databases, including FileMaker Pro and BSR Advance, as well as page layout software such as Adobe InDesign preferred. Must have ability to learn new software tools.
Must be professional, diplomatic, positive, and adaptable, with strong interpersonal and communication skills and able to collaborate and build good working relationships with colleagues, administrators, students, vendors, and alumni. Must be highly organized, detail-oriented, and able to juggle multiple complex tasks accurately under deadline pressure. Must be able to work independently, conscientiously, and proactively. Takes initiative and follows through. Must have ability to handle confidential materials with discretion and display sound judgment. Able to think strategically, creatively, and conceptually.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Harvard University Alumni Affairs and Development
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.