Assistant Vice President for International Operations
University of Maryland, Baltimore
Location: Baltimore, Maryland
Internal Number: 201266
Assistant Vice President for International Operations-(220000QO)
Reporting to the Senior Vice President, Administration and Finance, and Chief Business and Finance Officer, and serving as an integral member of the management team, the Assistant Vice President of International Operations will be a strategic, adaptive, and creative leader who will be responsible for the establishment and optimization of UMB's new International Operations Department serving the university's growing engagement in global education, research, and service. In addition, the AVP of International Operations serves as chief operating officer of the Maryland Global Initiatives Corporation (MGIC), a nonprofit affiliate of UMB that supports implementation of UMB international activities.
The AVP of International Operations will co-lead the launch of the new UMB Global Hub, a one-stop shop that will facilitate and effectively support international operations while also ensuring strong risk management of UMB's international activities. The AVP will establish strategy and policy for all aspects of international operations implemented by UMB and MGIC and lead the evolution of MGIC's role to meet the dynamic and growing needs of the UMB community. The AVP will play a critical role in change management to transform how members of the UMB community prepare for, carry out, and obtain support for activities outside the United States. This will include driving implementation of new policies and procedures and directing a growing team of international experts to deliver consistently high-quality services.
The Assistant Vice President will provide strategic and practical leadership to promoting and institutionalizing diversity, inclusion, equity, and justice in all facets of UMB's international operations.
UMB requires all faculty, staff, and students to be vaccinated against COVID-19. Exemptions for medical or religious reasons will be processed through Human Resources.
The University of Maryland, Baltimore (UMB) has retained the search firm of Isaacson, Miller to assist in the search for the Assistant Vice President for International Operations.
Commit to behaviors that role model actions supporting the guiding principles of the Division of Administration and Finance. Provide departmental leadership in ways that inculcates in daily operations UMB's core values of Well-being and Sustainability, Innovation and Discovery, Equity and Justice, Respect and Integrity, as well as service, excellence, and accountability.
Set and execute a strategic vision and plan for the new International Operations department. Design and implement customer service-oriented processes with accompanying standards. Measure results against those standards and make necessary adjustments for quality improvement.
Engage with the deans of UMB's eight schools and collaborate with other University leadership to define and optimize the quality and utilization of the services that International Operations and MGIC provide to schools, departments, centers, institutes, and individual researchers who engage in international activities.
Collaborate with other Central Administration units to establish and maintain University policies, procedures, and processes that respond to the needs and complexities of UMB international activities.
Provide strategic leadership for the establishment and management of efficient, effective, and compliant international operations. Monitor trends and industry standards and offer new or modified operating models that may better support achievement of UMB objectives.
Develop and support implementation of policies and standard operating procedures for the full range of administrative, logistical, financial, operational, and award and subaward management activities performed by international offices and in their interface with UMB.
Proactively support UMB's fulfillment of its duty of care responsibilities. Monitor the security context where UMB has projects, assess how safety and security risks may affect operations, and collaborate with stakeholders, the Office of Emergency Management, and the Office of Environmental Health and Safety to reduce the risk of foreseeable injury and other harm to those working for UMB.
Implement operational reviews and other accountability measures that assess results against standards and ensure action to address gaps. Implement other initiatives to strengthen the ability of international offices and UMB schools/administrative units to fulfill compliance obligations and manage security, reputational, and other operational risks. Raise issues of non-compliance with the Senior Vice President and MGIC Board when appropriate.
Will work closely with AVP for Global Engagement and the Center for Global Engagement in the implementation and management of the Global Hub and developing strategies and policies for UMB global engagement."
Direct staff within the framework of the UMB's overall strategic plan, associated institutional goals, and the departmental strategic plan. Recruit, select, orient, and develop staff for departmental success; plan, monitor, and appraise their performance results.
Direct the U.S.-based business activities of MGIC and ensure fulfillment of U.S. statutory requirements for the corporation. Serve on the MGIC Board of Directors, provide them with the resources needed to govern in the best interests of the organization, and collaborate on policy formation, strategic planning, risk management, and addressing larger issues that arise.
Ensure that administrative functions that support the Senior Vice President functions are executed in an accurate and timely fashion.
UMB is open to candidates from a variety of backgrounds who possess a depth of relevant experience, demonstrated leadership in international operations related to education, research, and/or service, and a keen cross-cultural understanding of equity and justice.
Master's or terminal degree in related field preferred. Bachelor's degree in related field with extensive international operations will be considered.
Demonstrated success in a university, international non-governmental organization, or similar context with a minimum of ten (10) years of related experiences that demonstrate leadership and management of a comparable team in progressively responsible positions.
Experience in highly matrixed organizations or institutions with demonstrated success in using the ability to influence broadly without authority.
At least five (5) years' leadership experience requiring a thorough understanding of U.S. and international operations related to implementing education, research, and/or service projects directly or through partners.
First-hand knowledge of the challenges frequently associated with low-resource countries and/or insecure operating environments, with a minimum of two (2) years' experience working in long-term positions outside the U.S.
Experience with ensuring compliance with institutional policies and procedures, terms and conditions of sponsored projects with international components, associated U.S. government laws and regulations, and relevant U.S. and international tax requirements.
Demonstrated commitment to and experience with incorporating the perspectives of multiple communities in the consideration of impacts and outcomes of policies, procedures, and decision-making processes.
Availability for frequent international travel with extended stays of 1-2 weeks per trip.
Financial Disclosure is required.
Credit check may be required.
Knowledge, Skills, Abilities:
Reliable judgment, cross-cultural competence, and excellent interpersonal and communication skills to gain the confidence of and influence, coach, and motivate senior faculty and researchers and other constituencies.
Understanding of program, financial, and operational management processes in international education, research, and service.
Ability to build collaborative and productive partnerships and demonstrated success in representing an institution externally to partners and sponsors.
Demonstrated competence in and commitment to building and supporting a diverse and inclusive team.
Ability to prioritize, lead, and manage multiple initiatives and tasks to successful completion.
Ability to understand and articulate complex operational issues and ensure resources are aligned to resolve challenges in a timely manner.
Ability to strike a healthy balance between achieving strategic goals and project objectives on the one hand, and ensuring compliance and effective risk management on the other hand.
Demonstrated skill in solving complex issues through meaningful engagement with stakeholders, investigation and analysis, and definition of a clear way forward.
Understanding of the concepts of institutional and structural racism and bias and their impact on diverse communities.
Fluent spoken and written English, with at least one additional language highly desirable, preferably French, Swahili, and/or Portuguese.
Ability to facilitate implementation of organizational plans.
Skill in continuously seeking to improve the quality of services and processes.
UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.
If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, global health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.