Founded in 1886, MCAD is a private nonprofit teaching institution which educates individuals to be professional artists and designers, pioneering thinkers, creative leaders, and engaged global citizens.The mission of MCAD is to transform the world through creativity and purpose. Support that mission through working at MCAD!
Recognized nationally and internationally for its innovative and interdisciplinary approaches to visual arts education, MCAD is home to roughly 800 students and offers professional certificates, bachelor of fine arts and bachelor of science degrees, and graduate degrees.
MCAD’s community of staff and faculty enjoy a dynamic, creative, and inclusive work environment. MCAD offers a comprehensive benefits package which includes: medical, dental, 403(b) retirement plan, commuter benefits, as well as generous time off plans. In addition, after six months of service, full-time employees and their eligible dependents can receive free tuition at MCAD, as well the potential to receive reduced tuition at more than 600 colleges nationwide.
The Systems Administrator role is responsible for installation, configuration, and support of infrastructure both on site and in the cloud for the Minneapolis College of Art and Design in the Information Technology Services (ITS) Team. This position also helps maintain MCAD’s information technology systems including servers, networking, applications, and databases; assists in the development of laptop and server Operating System images, deployment of applications and services, device management, and advanced technical problem solving; monitors services and applications to ensure availability to system users; assists with the implementation of new and upgraded technologies.
Installs, configures, and maintains server hardware and software, including Linux and Windows operating systems, applications, and patches
Supports, troubleshoots, and maintains server and security systems for critical campus wide applications
Virtual and physical server environment support using VMWare and Citrix XenServer
Maintains NetApp storage infrastructure
Scripting: creates and maintains scripts for user accounts, monitoring systems, and automating routine tasks
Configures systems for high availability, failover, load balancing, and full redundancy
Networking, desktop, and other general technology support as required
After-hours support for Infrastructure related emergencies as well occasional weekend maintenance
Other duties as assigned by the Director of IT Services
Software and Service Administration
OpenLDAP directory services, account provisioning, maintenance, and authentication
Jenzabar Student Information System (SIS) with Microsoft SQL Server 2016 and 2019
Microsoft Activity Directory (AD) user and computer account management
DNS, DHCP, Remote Access
File Servers: NFS, ISCSI, and CIFS
Security and patch management
Monitoring: System Logs, Nagios, or similar tools
Cloud Service Administration
Google Workspace, Microsoft 365, Microsoft Azure, Amazon AWS
Identity Providers (IDP) and SAML authentication systems, configuration and management
Learning Management System (LMS)
Supports Microsoft Windows based computers for Finance Department using Microsoft InTune or similar tools for application delivery, inventory tracking, and patch management
AD group policy administration
Security and Backup
Server and endpoint patching, monitoring
User and group permissions and access
Endpoint Protection Software
Retrospect Server backup and recovery
Creates and implements project plans, risk assessments, and contingency plans
Gathers and analyzes metrics to help identify College needs: evaluates current production systems capacity and performance
Provides support for test or development systems during evaluation
Develops functional requirements, specifications, and standards for hardware and software
Makes recommendations for changes or purchasing to the Director of Information Technology Services and the AVP of Technology
Creates and maintains procedures, training material, standards, reports, and technical other documents as assigned
Change, backup, disaster recovery, and rollback plans
Project and task documentation in ticketing system
This position does not have supervisory responsibility.
Bachelor’s Degree in MIS, or equivalent technical experience, required
2 years Linux/UNIX administration
2 years Windows Server administration
Ticketing systems such as SolarWinds Service Desk, RT
2 years scripting experience: Shell, Bash, Powershell, PERL, or Python
2 years Microsoft SQL Server and related reporting tool experience
Identity Providers such as Okta, Google, OneLogin
2 years server virtualization technologies: VMWare ESX 6, vCenter, Citrix XenServer, or similar
NetApp storage infrastructure and management
Endpoint Protection Software: Crowdstrike or similar cloud based solutions
Understanding of LAN/WAN, networking protocols, hardware, security, and troubleshooting
Server management tools including Windows Remote Desktop, SSH, and platform specific tools: Apt, Group Policy Management Console, etc.
Operating System Image development and deployment
Flexible and able to adapt to a rapidly changing environment
Organized and has the ability to manage multiple projects of varying length
Interpersonal skills using tact, patience, and courtesy
Positive, self-motivated, individual who can complete tasks independently
Must be a team player
Strong oral and written communication skills
Collaborates effectively with their team members as well as other departments
Represents MCAD’s vision, purpose, and values in day-to-day work and interactions with students, staff, faculty, and campus guests, as well as the greater community
This position operates in a professional office environment. This position requires the ability and willingness to closely partner with team members and colleagues in other departments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Upon request, reasonable accommodation will be provided to successfully perform the essential functions of this job.
Founded in 1886, the Minneapolis College of Art and Design is a private, nonprofit teaching institution located in the Twin Cities, Minnesota. MCAD is an independent, accredited institution with 14 BFA degree programs in Design, Fine Arts, and Media Arts. It also has a BS degree in Entrepreneurial Studies, an MFA program, and online degrees. Dedicated to the creative and professional success of its students, MCAD is an important participant in the Twin Cities’ thriving cultural community. Minnesota enjoys a long history of cultural community, furthered by the generous support of numerous private foundations. Notable cultural institutions include Walker Art Center, Guthrie Theater, Minneapolis Institute of Art, and Weisman Art Museum. The Twin Cities host abundant live theater, music venues, galleries, art film festivals, and are home to many celebrated international advertising and design companies. Major sports teams in football, men and women’s basketball, baseball and hockey complement the arts. Bicycling Magazine recently named Minneapolis the most bike friendly city in America. The Twin Cities frequently rates as one of the best places to live in the United States. In June 201...4, CBRE rated Minneapolis as the greenest city in the nation. Ranked as the 14th largest metropolitan area in the nation, the area hosts 19 Fortune 500 Companies and seven of the largest private companies in the country.