POSITIONSUMMARY: Under the general supervision of an Assistant Director of Residential Life, the Residential Life Coordinator (RLC) is responsible for creating and fostering an environment that inspires success for all students through transformative experiences. The RLC will also serve as an educational community standards officer for their residential community and as a resource to the general campus community for issues of student and campus resident life. California State University, Monterey Bay (CSUMB) is a residential campus therefore developing relationships and community as well as a sense of belonging and socially just inclusion to enhance student learning is central to the work of this position.
ESSENTIALDUTIESANDRESPONSIBILITIES include, but are not limited to, the following: Leadership Development and Supervision: Directly supervise and evaluate 10-20 Resident Advisors (RA) and other paraprofessional staff as appropriate. Facilitate an environment of personal growth, leadership development, and academic success through formal training sessions, one-on-one meetings, scheduled staff meetings and staff development opportunities. Communicate and clarify departmental, division, and university goals and expectations in reference to the RA role. Support RAs individually and as a collective team to develop skills in relationship and community building, leadership, administration, and achieving personal balance. Assist in the planning, development, and implementation of Fall, Winter, and Spring training for RAs. Plan and facilitate various staff training workshops for both professional and paraprofessional staff.
Individual and Community Development: Establish a positive atmosphere in the residential community that is conducive to student academic and developmental success. Promote the development of inclusive individuals and communities that are socially just and supportive of all aspects of identity. Provide support in the resolution of conflicts and encourage communication among staff and residents. Develop strategies in line with the SHRL and Student Life vision, mission, and values to enhance residents' experiences while they live in the CSUMB residential community. Create an environment through staff and interactions that strives to support the Otter Promise by providing introductory and continual support and connection. Encourage students to grow toward personal autonomy and interdependence.
Counseling and Advising: Establish meaningful relationships with residents in the community and provide counseling when residents experience academic, personal, developmental and/or community difficulties. Refer students to appropriate university and/or community resources. Intervene and assist in the resolution of interpersonal and inter-group conflicts which may disrupt the normal routine of a residential community and student learning. Provide informal individual and group counseling to resolve roommate or community conflicts. Assist in establishing appropriate agreements/compromises to address student concerns. Keep supervisor informed of all noteworthy incidents occurring in the residential community, providing additional follow-up with students as necessary. Address behavioral concerns and emergencies appropriately.
Residential Learning and Development: In conjunction with SHRL Academic Initiatives staff, advise RAs on the development and implementation of learning strategies centered in the Residential Learning Outcomes (RLO) of communication, diversity and cultural competency, navigating systems, sustainability and wellbeing. Additionally, RLCs may be tasked with facilitation of Living Learning Programs (LLP) within their residential community. Academic focuses, specific identities, and personal interests are all showcased within CSUMB's LLP communities. Incorporation of faculty presence and campus/community partners should be integrated throughout efforts.
Administration: Perform a variety of administrative duties, including but not limited to, managing communications, budgeting, providing reports, check-in/out procedures, room transfers, assessing damage charges and sharing information with supervisors and colleagues. Scheduling, attending and facilitating meetings as well as time management of tasks is vital to this role. Collecting student data via anecdotal evidence and/or survey may also be required in order to make sound, data-driven decisions. Respond to daily requests for information and assistance from SHRL staff, residents, residents' supporters and campus/community partners. Recommend and initiate solutions to problems or issues in systems' procedures, ensuring residents' needs are continually met in a supportive, caring manner. Prior to each summer term, all RLCs, Assistant Directors and the Associate Director will assess student and departmental needs in order to determine appropriate summer responsibilities.
Student Conduct: Serve as a primary community standards officer for low level cases (level 1) across SHRL. The RLC will consult and partner with the department's Conduct Coordinator and Student Conduct Administrator to develop sanctions balanced between educational and restorative actions. Follow-up with residents regarding incidents and completion of sanctions will be often. Follow-up may consist of measures to maximize student learning and development, ensure community safety and/or ensure the wellbeing of those involved.
Crisis and Emergency Response: Serves on a campus-wide evening, weekend, and campus closure on-call crisis response duty rotation alongside fellow live-in professional staff members. Respond to a variety of needs such as crisis and emergency intervention, facility maintenance, health and safety concerns, support for the department's student staff members, as well as conflict resolution for on-campus residents. RLCs will confront University and SHRL policy and community standard violations when observed. This position will often complete Incident Reports (IR) and Campus Security Authority (CSA) reports to support the University's reporting and compliance efforts. Additionally, RLCs serve as Building Emergency Managers for the areas in which they are assigned.
PHYSICALWORKENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information.
This position requires working on campus with students. The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be required and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance. Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus. All community members who work or attend class on campus should expect to participate in a random or periodic testing system. CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available.
This position requires working on campus with students, staff and faculty. The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be encouraged and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance. Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus. CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available. Corporation employees will be required to provide their vaccination status through an on-line portal.
Education and Experience:
Equivalent to a Bachelor's degree from an accredited college/university in a job-related field AND two years of experience in planning, coordinating or directing college-level activities for student services program or in a related field (live-in staff experience preferred such as a Graduate Resident Director or full-time Resident Director). Master's degree preferred.
California State University Monterey Bay (CSUMB), is a comprehensive public university committed to serving the diverse people of California, especially the working class, historically under-served, and low income populations. The university values an educational environment of cultural and linguistic diversity and gender equity; ethical reflection and practice; effective and experimental use of technologies as resources to people and catalysts for learning; and the integration of cross-disciplinary models enabling students, faculty and staff to engage in innovative instruction and coordinated service learning. The curriculum is organized around student learning outcomes. It is global in perspective, and of sufficient breadth and depth to meet local, regional, and statewide needs, specifically those of both isolated rural communities and inner-city populations. The identity of the University is framed by substantive commitment to a multilingual, multicultural, intellectual community which enables students, faculty and staff to cross institutional boundaries for innovative instruction, broadly defined scholarly and creative activity, and coordinated community service. The campus is located on Monterey Bay, 100 miles south of San Francisco.