The Academic Advisor plays a proactive role in student success and retention efforts. Academic Advisors assist matriculated students in navigating their chosen academic program(s). To support student success and retention, Academic Advisors use student data to support students in their studies, course completion, and scheduling. Academic Advisors are experts in the programs for which they are responsible and foster collaborative relationships with faculty and instructional staff to better assist students. Academic Advisors are familiar with all of the college resources that are available to students so that they may direct them to the appropriate departments based on their needs.
Monitor assigned courses and course data in order to conduct proactive outreach to students who may need assistance
Consult with students on course planning and scheduling. Recommend appropriate courses based on program-specific learning paths
Track the advancement of students through a program to ensure student persistence from course to course
Provide assistance to at-risk students
Develop study plans and strategies with students using the resources available at the college or through 3rd parties
Identify resources that are beneficial to a student’s success and, where possible, develop new resources for students
Foster cooperative relationships with instructors in order to better serve students
Work with Program Directors, faculty members, and instructors to learn the importance of different designations in the financial services landscape
Analyze and take action on course-level data. Use course-level data to report on caseloads
Clarify program requirements, policies, and procedures for students
Assist the student in identifying appropriate institutional resources
Facilitate relationships between the student and other individuals on campus who may provide assistance
Other duties as assigned
Essential Qualifications & Competencies
• Bachelor’s degree or equivalent combination of education and experience required; Bachelor’s degree preferred • Three to five years of directly related experience and service background • Must be highly organized and capable of handling multiple course sections • Experience in Word, Excel, and relational database management systems (i.e., Peoplesoft, CampusView, Brightspace, etc.) • Understand financial services and insurance landscape and be able to speak with students about them (will train) • Strong communication skills • Effective listening skills • The ability to work with a diverse group of students of different ages • Proven ability to work independently • Flexibility in work hours expected
The American College of Financial Services is committed to applying financial education through teaching, research, and innovation in program delivery and design. As a nonprofit, accredited education institution, our courses are researched and written by a faculty of the nation's top thought leaders in personal finance. To learn more, visit The American College.
In policy and practice, we encourage diversity and provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We are committed to maintaining a welcoming and inclusive environment.
The American College of Financial Services is committed to applying financial education through teaching, research, and innovation in program delivery and design. As a nonprofit, accredited education institution, our courses are researched and written by a faculty of the nation's top thought leaders in personal finance.
Organization Type: Higher Education Institution