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Customer Retention Specialist
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. Position Summary: Do you love pets? Are you looking for a career in a fast-growing industry that helps pets? Want to be part of something big? Trupanion is looking for a motivated professional to join their dedicated, passionate, and fun Retention team. The role of Member Experience Specialist - Retention is answering inbound customer calls, working to find a solution to help customers keep their pets protected with a Trupanion policy. Our day to day is largely spent educatin


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