Bring your leadership skills to the Public Service Commission as a Universal Service and Digital Equity Manager (Program and Policy Supervisor)!
The PSC is an independent state agency that is responsible for regulating more than 1,100 Wisconsin public utilities, which provide electric, natural gas, combined water and sewer utilities, and certain aspects of local telephone service to households and businesses throughout the state! The PSC's mission is to ensure that safe, reliable, affordable, and environmentally responsible utility services and equitable access to telecommunications and broadband services
This position is located on the west side of Madison in the Hill Farms State Office Building. We provide amazing benefits, which include an excellent retirement plan, extensive health insurance options, hybrid work schedules, ample paid time off, as well as the opportunity for challenges and advancements that will enhance your professional career. In addition to these amazing benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances, and provide flexibility for utilizing paid time off for such celebrations. To learn more about the PSC, please visit our website.
The Universal Service and Digital Equity Manager is a key member of the Bureau of Broadband, Digital and Telecommunications Access (BDATA) within the Division of Digital Access, Consumer and Environmental Affairs (DACEA). This position is responsible for overseeing the administration of several grant programs, supervision of a team of professionals in the areas of telecommunications, grants management, geographic information systems (GIS) and digital equity. This position also oversees the management of the data, systems and processes related to grant programs and filings and proceedings for the Commission. The Universal Service and Digital Equity Manager works to achieve the vision and goals related to the Bureau's programs, initiatives, and priorities including those related to digital equity, telecommunications access and Universal Service. They administer efficient and well-targeted grant programs to ensure WI residents have access to essential telecommunications services, particularly low income household and people with disabilities. This position provides leadership, analysis and recommendations to the Bureau Director, the Deputy Division Administrator, the Administrator, the Commission, and stakeholders as needed. The position staffs the Universal Service Fund Council and supervises a number of staff and is responsible for annual evaluations, hiring and other administrative/management duties as required.
The Universal Service and Digital Equity Manager develops practices and procedures to manage several grant programs, including telehealth grants, nonprofit access grants, and the telecommunications equipment purchase program outreach grants. They oversee the limited telecommunications regulation within the Commission and manage the Lifeline Program. The Universal Service and Digital Equity Manager provides reports, analysis and makes recommendations to the Commission, the management team and the public on the grant program, the Universal Service Fund and state's digital equity efforts.
This position is in pay schedule/range (81-03) with an annual salary of $66,560 - $83,512, plus excellent benefits. Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the State Compensation Plan, Wisconsin Administrative Code, and statutes. A twelve-month probationary period is required.
Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check.
The Public Service Commission is a registered participant in the federal work authorization program commonly known as E-Verify to verify employment eligibility of all employees hired on or after June 18, 2015.
The Public Service Commission of Wisconsin is unable to sponsor work visas for new hires. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.
Certain positions within this Department may allow remote/work from home flexibility for a portion of their work schedule, depending on the needs of the position and the work unit. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process. For positions that do allow remote work flexibility, although residency in the State of WI is not required for permanent positions, it is not anticipated that working outside of WI or bordering cities will be allowed as positions may at times need to report to office locations in WI on short notice.
All state employees are required to report their COVID vaccination status, whether vaccinated or not, and must provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment.
Qualified applicants will have all the following:
Experience using a variety of computer software programs such as Microsoft Office Suite, or comparable.
Experience working in a lead role (leading team projects) or supervisory capacity.
Experience with grants administration and management (i.e. development and implementation of grant awards, development of application forms, analysis of applications, etc).
Experience working in a management or leadership capacity for a program with public and private stakeholders.
In addition to having all the above, well qualified applicants will have one or more of the following:
Experience developing, implementing, or improving policies, procedures, or systems.
Formal supervisory experience of professional staff: performing duties such as staff development, setting goals or priorities, employee onboarding/training, performance reviews, discipline, etc.
Experience working with or knowledge of Federal or Wisconsin Statutes or Administrative Codes relating to telecommunications and Universal Service.
Experience working in the field of digital equity, broadband access, or telecommunications, including Lifeline, Telecommunication Equipment Purchase Program, Telemedicine or other programs / activities that support low-income households and people with disabilities to access service.
How To Apply
Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application.
Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here. For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here.
Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.
Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions can be directed to Hannah Robarge at 608-266-0753 or email@example.com
Deadline to Apply
The deadline to apply is 11:59 PM on October 19th, 2021.