Located in Oakland, California, in the heart of the San Francisco Bay Area, Mills College is a liberal arts college for women and gender non-binary students, with graduate programs for all genders. Consistently ranked one of the top master's universities and one of the best value colleges in the West by U.S. News & World Report, Mills also has been named one of the Best Colleges in the nation by The Princeton Review. The Mills experience is distinguished by small, interactive classes, one-on-one attention from exceptional faculty, a culture of creative experimentation, and cutting-edge interdisciplinary learning opportunities which empower students to make a statement in their careers and communities. As one of the most diverse liberal arts colleges in the country, we have a strong record of academic success with first-generation students, students of color, Latinx students, LGBTQ students, and other underrepresented students. Mills College has recently become a Hispanic Serving Institution. Applicants with expertise and experience in supporting and promoting success for Latina/o students are encouraged to apply.
Mills College encourages diversity in hiring and particularly welcomes applications and nominations from women, gender non-binary individuals, and minorities. Mills College seeks to recruit and retain a diverse workforce as a reflection of our commitment to equity, inclusion, and social justice and our desire to maintain the excellence of our faculty. In so doing, we offer our students not only the opportunity to learn about varied disciplines but to engage with diverse perspectives and ways of knowing and learning. For more information, please visit www.mills.edu.
About this Job The Stewardship Coordinator is an important member of the Office of Institutional Advancement team, supporting efforts to acknowledge, recognize, and engage donors to the College. You will also provide administrative and clerical support for the Office of Institutional Advancement and assist with large-scale projects and events as needed.
The ideal candidate for this position should have careful attention to detail, and maintain a friendly attitude in a deadline-driven environment. This is an excellent position for individuals with interest and experience in nonprofit management, fundraising, customer/constituent relations, marketing, or communications.
Essential Job Functions:
Serve as the primary person responsible for the writing and design of stewardship mailings, including acknowledgment letters, reports to donors and grantors, and event invitations. The Coordinator will also write thank you messages on behalf of Mills' leadership, including the President.
Design thank you messages for donors, using video, graphics, and handwritten notes.
Contribute to the planning and execution of donor engagement and recognition events, both virtual and in-person.
Provide staffing and administrative support for events.
Coordinate recognition society activities, including welcoming new members with print and digital communications and delivering benefits or perks to demonstrate the impact of donors' philanthropy.
Research academic programs and other college activities to provide pertinent and compelling information to donors.
Manage the fund reporting process, which includes merging, entering, and/or organizing data accurately to report on the usage and financial health of funds to donors.
Serve as primary liaison with the financial aid office and finance department to collect information about endowed funds, scholarships, and other donor-contributed funds.
Maintain constituent files, both physical and electronic. Proficiency with customer relationship management (CRM) tools or donor databases required.
Support the production of other donor communications, such as birthday cards or holiday greetings, as appropriate.
Coordinate naming opportunities for donors to ensure accurate record-keeping and that donors' preferences are met. Work with vendors on the production of signage or other visual displays.
General clerical support including:
Preparing outgoing mail
Communicate with other departments--including the office of the president, the office of the provost, the finance department, and the financial aid office--to maintain accurate fund and donor records, to gather information for reports to donors, and to seek approval for materials such as presidential acknowledgment letters.
Work closely with student workers to delegate tasks, provide training, and manage schedules.
Other duties as assigned.
Required Skills and Qualifications:
Ability to process and organize mailing projects in-house, including printing letters, merging data in Word and Excel to create mail labels, as well as folding, stuffing, sealing, and stamping finished mail pieces
Ability to create donor materials using complex, variable data merges and personalization
Strong knowledge of the Microsoft Office Suite
Excellent written and oral communication skills
Strong organizational skills with attention to detail
The ability to research, record findings, and synthesize information appropriately for target audiences
Comfort or familiarity with web-based tools for graphic design, e.g., Canva, and tools for communication, such as the video delivery platform, ThankView
Experience with or willingness to learn how to use databases, e.g., Banner, or customer relationship management (CRM) software to find data, enter data, and run reports
Experience with Microsoft Excel, particularly with sorting data, adding/deleting/copying columns, and using spreadsheets for mail merge projects
Experience with Microsoft Word, including using mail merge processes for mailing labels and/or letters
Must possess exemplary attention to detail and have the ability to quickly spot errors (e.g. missing names/addresses on letters, etc.)
Experience staffing or managing events, such as assisting with registration and check in, engaging with guests, and supporting facilities and a/v needs
Possess a natural capacity for and ability to use good judgment in writing and editing content. Be willing to pose questions and express concerns to your supervisor as needed
Willingness to work some nights and weekends
Preferred skills and qualifications:
Experience in higher education as a student employee, volunteer, or staff
Experience with fundraising as a staff member or volunteer
Knowledge of or demonstrated willingness to learn the structure and operation of a college or university
Experience with composing written communications for fundraising or marketing purposes
Some proficiency in design software, such as Adobe Photoshop, or web-based tools, like Canva
This is a full-time, non-exempt position with an FTE of 1.0. Hourly rate is commensurate with experience, and includes an excellent benefits package including medical/dental/vision/life/LTD insurance, 403(b) retirement plan, 10 days of vacation for year one, 12 sick days and 17 paid holidays (subject to annual review).
Mills College does not permit discrimination based on pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, marital status, age, sex, sexual orientation, or gender identity. For more information on Mills' non-discrimination policy, please go to https://www.mills.edu/policies/ada-policies/nondiscrimination-statement.php.
All positions are subject to a background check. Prior to the first date of employment, an applicant's background check must be cleared.
Mills College will requires current faculty and staff to be fully vaccinated against the COVID-19. All new hires are required to be fully vaccinated prior to the first date of work on campus. Fully vaccinated is defined as two weeks following a second shot of a two-dose vaccine or two weeks following a single dose vaccine. For further information regarding the Mills' immunization policy, including medical and religious exemptions, please contact email@example.com.
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Review of applicants will begin immediately; applications will be accepted until the position is filled.
Mills is an independent liberal arts college for women with graduate programs for women and men. The College educates students to think critically and communicate responsibly and effectively, to accept the challenges of their creative visions, and to acquire the knowledge and skills necessary to effect thoughtful changes in a global, multicultural society. Mills encourages openness to experimentation in the context of established academic disciplines. Programs are designed to reflect the importance of global issues, provide an understanding of the natural world, and enhance opportunities for women in their developing roles throughout society. The curriculum combines traditional liberal arts with new educational initiatives that recognize the value of cultural, racial, and ethnic diversity. Inspired by a teaching philosophy that grows out of its longstanding dedication to women?s education, Mills provides a dynamic learning environment that encourages intellectual exploration. The faculty of nationally and internationally respected scholars and artists is dedicated to developing the strengths of every student, preparing them for lifelong intellectual, personal, and professional growth.