Associate Director of Online Programs (Admissions Counselor)
Indiana University Purdue University Indianpolis - IUPUI
Location: Indianapolis, Indiana,
Internal Number: 296838
LILLY FAMILY SCHOOL OF PHILANT (IN-CPHL-IUINA)
Located in an urban setting on the Indiana University-Purdue University Indianapolis (IUPUI) campus, the Lilly Family School of Philanthropy is the world's first school dedicated solely to education and research about philanthropy. It educates, trains, and empowers the next generation of nonprofit professionals, social entrepreneurs, scholars, and philanthropists to bring positive and lasting change to the world.
We are looking for a motivated individual, who will thrive in our collegial community, engage in building the online programs for the School, while also engaging philanthropic studies, and demonstrate engagement with our students, faculty, staff and current and future practitioners.
This position leads the initiatives to fully develop the recruitment and student services aspects of the Lilly Family School of Philanthropy's online programs. The Associate Director of Online Programs is responsible for online recruitment and online student support and academic advising. Independently exercising decision making authority to achieve student recruitment, outreach, and enrollment objectives for the on-line programs.
Design and implement coordinated recruitment process for national and international students as well as, develop and implement an integrated strategic plan to grow the School's underrepresented student population.
They will provide accessibility resources and any other university online teaching resources, so that the Lilly Family School of Philanthropy online courses are updated, accessible and current for each teaching semester. Provide training and orientation for volunteer, student, and graduate student recruiters on procedures and activities.
Maintains, implements and oversees a holistic recruitment yield tactical plan for recruitment.
Develops, implements, and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals.
Integrates a diverse and strategic communications strategy in collaboration with other departments, geared toward specific student declared
academic major, career interests, and geographic factors.
Identifies and develops partnerships for outreach to prospective students and influencers.
Interprets academic policies and exercises authority and independent judgment.
Plans, implements, and evaluates programs and processes and determines the effectiveness of markets and strategies. Exercises independent judgment and uses census data and modeling tools to identify effective marketing plans and strategies to address specific populations.
Serves in a collaborative role with internal and external stakeholders to identify targets of opportunity to attract and enroll under-represented populations. Participates in the assessment and evaluation of various models.
May attend meetings or serve on committees with the admissions stakeholders, including all staff meetings, recruitment, and outreach team meetings, customer service lead meetings, and undergraduate recruitment council meetings; may provide guidance to other admissions counselors, particularly regarding recruitment schedules and objectives for recruitment staff in a given region.
5 years in admissions, higher education, marketing, or a related field
Experience in online recruiting and online educational programs
Combinations of related education and experience may be considered.
LICENSES AND CERTIFICATIONS
A certification in instructional/course design
Proficient communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Possesses excellent presentation skills
Demonstrates excellent judgment, tact, and diplomacy
Highly developed customer relations skills
Commitment to working with people of diverse backgrounds
Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance
In depth knowledge of Canvas learning management systems
Knowledge and expertise in using Microsoft and Adobe productivity software, web, and multimedia technologies
Knowledge and expertise in using Indiana University Web Content Manager System (WCMS)
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
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About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.