Be a part of our team and help make a difference in our community!Â USC Credit Union is a non-profit Community Development Financial Institution (CDFI) dedicated to building wealth and creating economic opportunity for those who are underserved in our community.Â Our Credit Union, a dynamic $750 million Credit Union located steps from USCâs University Park Campus near Downtown Los Angeles, is looking for a Chief Social Impact Officer.
This vital leadership position is responsible for identifying community development needs for the underbanked and underserved in the communities we serve and building relationships with community partners and other resource providers (e.g., banks, credit unions, local-city-state governments, etc.) involved in meeting those needs. The Chief Social Impact Officer will develop and execute lending, investment, and service opportunities that are responsive to the needs of the community, are in line with the Credit Unionâs strategic initiatives, and in compliance with CDFI requirements.
Responsibilities include, but are not limited to:
Leads coordination of outreach for all community programs initiatives
Identifies opportunities for innovative solutions that financially empower members and differentiate USCCU in the communities we serve
Develops Key Performance Indicators and measures ongoing effectiveness of community efforts and identifies improvement opportunities that evolve with member needs and expectations
Champions CDFI programs and ensures USCCU exceeds the program requirements; coordinates with governmental officials and advocacy programs
Directs the activities of the USCCU Foundation; develops protocols for grant and award applications; develops fundraising opportunities; manages budget and operations plans, foundation accounting, and internal/government reporting
Manages and designs the development of educational activities for current and potential members; coordinates with partner organizations and the community
Represents the Credit Union at community events to nurture and solidify current membership and develop new business development opportunities
Designs and delivers executive-level reporting and presentations on results or to propose changes in operations, products, or programs
Develops and administers department budget including financial reports, as required
Works collaboratively with senior management team to engineer continuous process improvement
Provides oversight and direction for community development department
Ensures department works efficiently and quickly to meet aggressive goals while providing exceptional service and maintaining quality of work
Monitors staff performance; uses sound management, coaching, and interpersonal skills to influence, motivate, and develop staff, including those who are not direct reports
Performs other related duties as assigned or requested
Bachelorâs degree in business management, marketing, finance or similar field
10 years of related experience
Combined experience/education for substitute for minimum education
Enhanced knowledge of, and relationships with, key community influencers such as advocates, policy and civic organizations, local-city-state governments, and other national, regional and local nonprofits that serve the needs of the underserved in our community
Fluency in Spanish
Comprehensive experience and knowledge in the new business development process
Effective analytical and problem-solving skills with a demonstrated ability to independently steer complex issues to resolution
Exceptional interpersonal, communication, presentation, and negotiation skills
Integrity, initiative, and attention to detail
Ability to pass a pre-employment background and credit check
USCCU offers a competitive salary and perhaps the best benefit package in the credit union industry. We are a member-focused, financial cooperative committed to becoming the preeminent financial services provider to the Trojan Family.
Minimum Education: Bachelorâs degree Combined experience/education for substitute for minimum education Minimum Experience: 10 years Minimum Field of Expertise: Bachelorâs degree in finance, business management or similar field. Highly motivated, detail-oriented and passionate about driving member value. Strong knowledge of finance and accounting, organizational structure dynamics, financial modeling, asset liability management, and quantitative analysis. Hands-on financial leader with great communication, presentation, collaboration, consensus-building and listening skills. Passion and curiosity for innovation and technology. Experience with a broad array of lending technology relevant to enhancing the member experience.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.