Under the direct supervision of the Associate Director of First Year Recruitment, this role is responsible for ensuring the highest recruitment and admissions service to prospective students. The position is fully responsible for the care of prospective students, responsible for clearly communicating application processes and procedures to staff and faculty, works closely with the First Year and Transfer team to ensure that necessary information is communicated to the students.
The admissions counselors are managers of their assigned recruiting territory, and each have a special population they work with. They each own a piece of our primary recruiting market, our local secondary market, our tertiary market.
STUDENTPROCESSES – Executes best practices for prospective student care. Plans, develops, analyzes and executes strategies for recruitment and admission of territory to meet college enrollment goals.
EVALUATION – Is responsible for timeliness and accuracy of applicant review, and service delivery, and other ancillary materials.
RECRUITMENT – Actively recruits students while holding a high level of customer service to maintain applicant satisfaction during the entire process. Communicates with prospective students and their families regarding the application process, scholarships, the financial aid process, and assists with events and programs. Visits high schools and attends college fairs within their designated areas. Builds relationships with and conducts monthly outreach to school counselors and college readiness counselors in their territory. Conducts daily visits with prospective students and families.
CONVERSION – Proactively makes recommendations to the Associate Director of Recruitment regarding implementation of initiatives and standards that will increase the conversion rate from prospect to student.
CORRESPONDENCE – Responds to questions from Counselors, Faculty, Staff and Academic Advisors and Students/Families and clarifies processes. Provides feedback and acts as a resource to admissions team members, staff, marketing, and faculty regarding recruitment strategies and best practices. Meets monthly with program and department stakeholders to ensure the latest enrollment data is reviewed and updated in order to pivot on tactics.
DATAANALYTICS – After each term or class enrolled, provide data to the Associate Director about unique student situations to help shape the class. Provides professional level presentations and documentation for events and meetings.
Education and/or Experience: Bachelor’s degree required, experience in higher education, sales, public relations, nonprofit administration or business preferred; Or an equivalent combination of education, training and experience.
Competencies: Communication Skills: This position requires drafting correspondence; proofreading correspondence for spelling, grammar, and content errors; and performing other tasks requiring a significant level of communication skills. Maintain and handle confidential information.
Decision Making/Judgment: This position requires independent judgment in setting priorities and organizing work to accomplish results. Some of the responsibilities of this position are performed in accordance with existing procedures and instructions.
Computer Skills: To perform this job successfully, an individual should have knowledge of and capacity to effectively utilize Database software, Internet software, Spreadsheet software, and Word Processing software.
Other Skills and Abilities: Self-motivation, Ability to effectively interact and work with all types of people, including those of a different race, age or gender, Ability and desire to understand The College of St. Scholastica, Ability to travel
PHYSICALDEMANDS & WORKINGENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a typical office setting and use standard office equipment. Lifting and/or carrying objects weighing 5-25 lbs. Pushing or pulling carts, dollies, and the like. Driving an automobile on public roads and highways and overnight travel. Ability to stand for long periods of time and give walking tours of the campus. Proofreading and checking documents for accuracy. Using a keyboard to enter, retrieve or transform data.
The College of St. Scholastica (CSS) is a thriving independent private college with its main campus overlooking Lake Superior in Duluth, extended campuses throughout Minnesota and vibrant online programs that attract learners from around the world. Since 1912, The College of St. Scholastica has been preparing students for responsible living and meaningful work by emphasizing the Catholic Benedictine values upon which it was founded: Community, Hospitality, Respect, Stewardship and Love of Learning. At CSS, equity and inclusion are viewed as key ingredients to academic excellence and student success.
Duluth is a beautiful and vibrant city of 86,000 set on the shore of Lake Superior, the largest freshwater lake by surface area in the world. For outdoor enthusiasts, Duluth offers four seasons of first-rate opportunities: beaches, bike paths, jogging trails, ski resorts, cross-country skiing trails, boating and fishing sites, and rinks for skating, curling, and hockey. The Boundary Waters Canoe Area Wilderness is an easy drive. Outside magazine has recently named Duluth as the number one “Outside City” in the US. The magazine also named Duluth as a runner-up fo...r the “best adventure hub” in a worldwide survey of destinations for outdoor activities. The College was also pleased to learn that the nonprofit American Institute for Economics ranked Duluth as one of America’s best small metropolitan areas for college students. Similarly, the travel site DreamPlanGo named Duluth in the Top Ten of America’s Most Scenic College Towns. Duluth’s public schools are Minnesota’s most highly ranked, the cost of living is considered reasonable, and the city has more acres of municipal public parks than any other city in the country. The arts scene is booming with galleries, music venues, and a lively theater and dance community.