Johns Hopkins University seeks a Communications Director for its Center for Government Excellence (GovEx). GovEx aims to work with city leaders and stakeholders to use data and performance management to improve operations and promote equitable city service delivery that is reliable, quality, efficiently supplied and affordable by promoting data driven solutions and fostering collaboration that delivers impact at scale and improves resident outcomes.
Working closely with Executive Director of GovEx, the Communications Director will play a senior leadership role at the center and direct an expansive communications effort. This includes forging a long-term communications strategy and supervising the work of a communications team, which will elevate the work of the center and grantees in media, produce videos and infographics, provide communications assistance to city grantees, and share timely stories of impact within our community. The Communications Director will also work in close collaboration with Bloomberg Philanthropies, which has been a pioneer in supporting creativity with city halls for the past decade and is providing the initial funding for the new center.
The new center is committed to addressing structural and entrenched racism and recognizes the public sector's role in perpetuating these legacies over time and addressing them today. We are looking for a leader committed to dismantling structural and entrenched racism and addressing these issues, both as they build a new organization and advance this work in communities.
This position reports to the Executive Director.
Specific Duties & Responsibilities:
Active participation in the development of the center's vision and strategy for driving the use of data and performance management in city governments in the US and abroad
Creation of a long-term, integrated communications strategy that hones and elevates the center's external voice as a preeminent and recognized authority on matters of civic innovation and gains independent validation for the center's work
Elevation of center staff and program participants as subject matter experts, positioning them to make impactful contributions to civic discourse
Management of an editorial calendar spotlighting the work of programs, center experts, and grantees
Directing the production of content for public dissemination, including videos, infographics, case studies, and news-style stories featuring grantee work and trends for civic innovation practitioners and the broader public
Management of a new online hub for innovators aimed at building interest and commitment of local government officials to use data, innovation, and best practices in their efforts
Overseeing the collection, refinement, and distribution of finger-on-the-pulse stories of impact from grantees for internal audiences, consolidating program information into succinct, timely email updates and reports
Overseeing the management of events for civic innovation practitioners to make connections, exchange ideas, learn new skills, and spotlight the work of grantees; and
Close coordination with Bloomberg Philanthropies' communications team and external partners
Minimum Qualifications (Mandatory):
Bachelor's degree in related field
Five years related experience
Advanced degree may substitute for required experience, to the extent permitted by the JHU equivalency formula
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
At least 10 years of progressively responsible experience in developing and executing multi-faceted communications efforts
A successful record of envisioning, developing, and implementing an effective and comprehensive long-term communications strategy with multiple partners
Understanding of how city hall works and how communications can serve as a tool to advance programmatic goals
Experience building the infrastructure for successful communications efforts in the context of programs with multiple partners and operating in multiple locations, from the collection of stories in the field to their prioritization and refinement among program partners to their dissemination to external audiences
Demonstrated ability to proactively craft substantive and cohesive messages based on an institution's strategic goals and mission and history; communicate messages successfully with key audiences; and adapt and adjust messages as appropriate over time
Ability to inspire excitement about the power of communications and translate complex communications concepts for programmatic staff and partners
Ability to write and edit quickly and clearly for both general and academic audiences, across the full range of communications products
Experience managing a large team of communications professionals as well as coordinating with external communications partners (e.g., PR firms, content creators)
Success in elevating the profile of institutions, organizational leaders, and subject matter experts
Eagerness and ability to engage diverse constituencies, build professional relationships, and command the respect of colleagues and University leadership
A record of professional achievements in public policy, public administration, or a related field is preferred
Proven ability to develop, manage, and thrive in relationships with public sector executives and senior staffers
Seasoned personnel skills to manage a team of mid-level professionals
Ability to work in and lead teams in a result-driven workplace
Familiarity with government, nonprofit, and philanthropic stakeholders
Special Knowledge, Skills & Abilities:
Experience with Microsoft Office, G Suite, and project management applications
Familiarity with learning management systems
Experience using project management and collaboration software such as Asana and Slack
Demonstrated effectiveness in coordinating with subject matter experts
Understanding of qualitative and quantitative research methods
Excellent oral, written, communications, and research skills
Commitment to a collegial workplace
Capacity to work independently and in a results-oriented workplace
Ability to work on multiple projects concurrently
Level of Independent Decision Making:
High level of independent decision making
Classified Title: Sr. Communications & Marketing Manager Working Title: Communications Director - Gov Ex Role/Level/Range: L/04/LD Starting Salary Range: Commensurate with Experience Employee group: Full Time Schedule: M-F 8:30am-5pm Exempt Status: Exempt Location: Homewood Campus Department name: KSAS - Centers for Civic Impact Personnel area: School of Arts & Sciences
The successful candidate(s) for this position will be subject to a pre-employment background check.
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