International Society for Heart and Lung Transplantation
Location: Chicago, Illinois, USA
Type: Full Time
Preferred Education: 4 Year Degree
Salary: $55k - $69k experience based
Looking to make a difference? The International Society for Heart and Lung Transplantation (ISHLT) is seeking a Governance and Communities Administrator.
ISHLT is the world’s largest organization dedicated to research improving the care of patients with advanced heart or lung disease through transplantation, mechanical support and innovative therapies. Our members represent more than 15 different professional disciplines, committed to international, multidisciplinary education and advocacy. For more information, visit us at www.ishlt.org.
As our Governance and Communities Administrator, you will serve in a key role, providing day-to-day support for ISHLT governance functions and membership communities, helping members organize, connect, feel valued and advance ISHLT’s mission. You will build relationships with members from around the world and support their efforts as volunteer leaders.
We are a small team where everyone contributes in meaningful ways, and all our work is collaborative and connected. We are focused on providing a high level of member and customer service to ensure a positive experience for all, externally and internally.
The Governance and Communities Administrator position is based in Chicago, with flexible remote work options.
DUTIES AND RESPONSIBILITIES
Governance, Nominations and Elections
Schedule and support Executive Committee and Board of Directors meetings
In conjunction with committee chairs and staff department directors, set up virtual committee and task force meetings and provide logistics support for meetings
Coordinate meeting agenda development and materials collection from board members, chairs, staff, and others
Send meeting calendar invitations, reminders, meeting agendas and materials
Take minutes and coordinate their finalization with appropriate volunteers and staff members
Administer volunteer management programs, including volunteer solicitation and deployment, and volunteer performance and evaluation processes
Provide administrative support to the Governance Committee and other committees responsible for electing volunteer leaders, including tabulating scores for nominations
Provide administrative support for elections, including the announcement and collection of candidate material and administering the voting technology
Interdisciplinary Network and Professional Community Management
Serve as the primary point of contact for component leadership
Provide oversight and direction for component leadership to ensure they are fulfilling obligations related to meetings, awards, content development, leadership development, online event planning and more
Organize leadership meetings and provide logistics support
Provide administrative support for leadership elections
Schedule and provide administrative support for webinars, town hall meetings, and other component events
Coordinate event promotion with Director of Marketing and Communications
Administer surveys, gather formal and informal feedback, and recommend options to improve the volunteer experience
Support the execution of membership and volunteer development programs
Participate in the development of strategies and tactics to support ISHLT goals
Manage master calendar of meetings and events for all communities and committees
Provide support for member and nonmember queries through email, phone and other avenues
Schedule and support internal staff team meetings
Other duties as assigned
Excellent organizational skills
Strong project and time management skills
Extremely organized, diligent, able to multi-task, and operate with the highest degree of integrity
Ability to manage and coordinate multiple projects and deadlines at once
Excellent written and oral communication skills
Experience working with volunteer leaders
Ability to exercise discretion and independent judgment
Experience with technology, project and program management
Ability to identify, troubleshoot and solve problems
Demonstrated ability to provide excellent customer service
Experience maintaining confidential information
Ability to travel 2-3 times per year
Bachelor's degree and 1 year experience working with an association or nonprofit organization.
Ability to respond to common inquiries. Ability to present information to management, and respond to coworkers, customers and management.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
To perform this job successfully, an individual should have demonstrated high technical proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe Acrobat, general computing skills, and the Internet, as well as the ability to learn and become a skilled user of AMS systems and a variety of communications platforms. Experience with Higher Logic communities and Impexium a plus.
Provide excellent service and teamwork with staff, members and volunteer leaders
Strong interpersonal skills and ability to communicate and contribute
Ability to anticipate conflicts and flexibility to react quickly
Ability to work independently and with a team
Must be able to work under tight time constraints and extended hours as required
Experience or interest in membership associations, public charities, accreditation services and events management a plus
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision and ability to adjust focus.
Salary and Benefits:
ISHLT offers a competitive salary with excellent benefits. We value a culture of shared success, development, equity and inclusion. We offer an excellent benefits package, including insurance, discounts, retirement program matching and generous time off.
Apply with a resume and cover letter through the career site. Explain why you are looking for a new position and why you would be a great fit at the ISHLT. To be considered for the position, include your salary requirements.
ISHLT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender, gender expression, place of origin, sexual orientation, protected veteran status, or any other characteristic protected by law.
About International Society for Heart and Lung Transplantation
The International Society for Heart and Lung Transplantation (ISHLT) is the world’s largest organization dedicated to research improving the care of patients with advanced heart or lung disease through transplantation, mechanical support and innovative therapies. ISHLT members represent more than 15 different professional disciplines, committed to international, multidisciplinary education and advocacy. For more information, visit www.ishlt.org. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender, gender expression, place of origin, sexual orientation, protected veteran status, or any other characteristic protected by law.