The Web & Technology Manager reports to the Director of Finance & Operations. Position responsibilities include developing, maintaining, and troubleshooting AWP’s website; upkeep of website content and information from all departments; coordinating site maintenance with the companies that provide website hosting; working with any consultants hired to work on website-related projects; responding to website-related requests from members; and overseeing the web department staff and budget. The Web & Technology Manager is in charge of all computer hardware and software in-house, performing regular updates, troubleshooting issues as they arise, and managing the data and security of AWP, as well as working at the Annual Conference & Bookfair to set up and maintain computer equipment and perform any other conference duties as needed.
Manage the AWP website and all associated microsites, including but not limited to: updating and maintaining existing content, removing and/or archiving old content, formatting, posting new content, and managing and organizing content folders in the CMS.
Data & IT
Serve as the primary point of contact for IT-related vendors, including onsite at the annual AWP Conference & Bookfair.
Responsibly manage and keep an orderly record of all contracts and expenditures for the website, including server fees, software, hardware, and technical consulting.
Track, analyze, and provide monthly and annual reports on website metrics to inform future enhancements, which includes expanding backend reporting capabilities
Skills and Qualifications
5+ years of progressive experience working in website management, with project management, preferably in an association or nonprofit organization.
Bachelor’s degree in web design, digital marketing, computer science, IT, or related field preferred. College courses with relevant work experience required.
Expert knowledge of web content management systems (AWS or equivalent CMS), PHP for server side language and MySQL for database management.
AWS administrator experience, familiarity with association management systems (Clear Vantage), and web development experience a plus.
Proficient with InDesign, Photoshop, MS Office suite, and the ability to troubleshoot functional and layout issues.
Working knowledge of Search Engine Optimization (SEO) practices.
Must be initiative driven and able to seek out new content, strategies, and projects to enhance the overall web objectives of the organization.
Must have strong interpersonal skills, written and verbal communication skills, organization skills, attention to detail, and proofreading and editing skills.
Must have the ability to problem-solve, think creatively and strategically, meet deadlines, budgets, and prioritize multiple tasks and projects.
Must have the ability to interact professionally and collaboratively on a team.
The Association of Writers & Writing Programs (AWP) provides support, advocacy, resources, and community to nearly 50,000 writers, 550 college and university creative writing programs, and 150 writers’ conferences and centers. As the only national professional association of creative writers and writing programs, AWP brings together independent writers, academic writing programs, journals, presses, and arts organizations. In addition to hosting the largest annual gathering of writers in North America, AWP’s extensive website, thriving mentorship program, and magazine dedicated to the craft of writing, we build supportive communities united by a love for the literary arts.?
AWP is a 501(c)3 nonprofit organization founded in 1967. Our mission is to amplify the voices of writers and the academic programs and organizations that serve them while championing diversity and excellence in creative writing.
The staff is passionate about writers and writing programs. Diversity, equity, and inclusion are at the forefront of their work amid calls for racial justice and a global pandemic, and they continue to refine and add value to existing programs that have proven to be of value to our members and the literary community.