The Evans School of Public Policy & Governance is among the top-ten ranked schools of public policy and management in the nation and is an innovative leader in public administration teaching and research. The Evans School is dedicated to enhancing the capacity of leaders and managers in the public, nonprofit, and private sectors. Our approach to policy and management education is rigorous, hands-on, and professionally relevant.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
The UW and the Evans School promote diversity and inclusivity among our staff, faculty and students; we seek applicants for this position who are committed to these principles and whose experiences have prepared them to fulfill our commitment to inclusion and have given them the confidence to fully engage with audiences from a wide spectrum of backgrounds.
The Evans School has an outstanding opportunity for an Admissions and Student Affairs Specialist, Global MPA & PhD Programs to join the Admissions and Student Services Office at the Evans School, which serves nearly 500 enrolled students, across the MPA, Global MPA, EMPA and PhD programs. The Admissions and Student Affairs Specialist reports to the Director of Admissions and supports the MPA, Global MPA and PhD program recruitment and admissions efforts and processes, as well as provides management support for the Global MPA and PhD programs and general support for the Student Services Office, advising prospective students, supporting current students, events and activities. This position is responsible for staffing the office’s front desk, overseeing coverage with student office assistants, and provides general support as an office manager for the team.
The primary responsibility of this position is to provide advising and program management support for MPA, Global MPA and PhD admissions, for PhD program current students, and to support the Evans School’s Student Services office, providing general administration support at the front desk and providing excellent customer service to Evans School faculty, staff, students and visitors. The Admissions and Student Affairs Specialist has indirect supervision over student workers in order to accomplish administrative tasks.
Duties to include:
Manage the annual Ph.D. admissions process, including through the following activities: managing recruitment efforts to attract a diverse pool of strong applicants; advising applicants about the program and facilitating connections to relevant faculty; communicating and collaborating with the Graduate School and other UW units as needed; coordinate the admissions and faculty review process; manage the process of sending out admissions decision notifications. Work in close partnership of the Ph.D. Program Faculty Coordinator.
Plan and lead the coordination of key Ph.D. program annual and quarterly events, including: the Ph.D. Orientation for incoming students in the fall; the administration of the qualifying exams for 2nd year PhD students; the Ph.D. Committee quarterly check-in’s with current Ph.D. students.
In partnership with the Ph.D. Program Faculty Coordinator, manage the Ph.D. student travel budget and oversight of equitable allocations to students traveling for research conferences.
Curate and maintain information about funding opportunities to share routinely with Ph.D. students. Closely track relevant information from the Graduate School and national associations in the policy and management field regarding relevant funding opportunities for Ph.D. students.
Manage data and relevant tracking spreadsheets and information regarding current student academic progress, key milestones (such as the general exam), and funding information. Work in close partnership with the Ph.D. Faculty Program Coordinator, Associate Dean, Assistant Deans, and HR Manager on matters pertaining to funding obligations to Ph.D. students with guaranteed School funding through Research or Teaching Assistant positions.
Market across campus and monitor progress of the Evans School’s Concentration in Public Policy and Management (PPM) for Ph.D. students in other UW schools and colleges.
Support the Ph.D. Committee and implement faculty updates to the Student Handbook and other program materials. Advise students and interpret program policies and requirements to support their degree progress.
Global MPA Program
Manage the admissions process for the fee-based Global MPA program.
Serve as a liaison to partner international institutions, in coordination with the Global MPA program faculty lead, to manage the programmatic partnerships.
Serve as an academic advisor for current Global MPA students during their time at the Evans School and, as needed, during their time studying at their partner international institution.
Work in partnership with UW Continuum College, which oversees elements of fee-based programming, and other UW units as needed (including Financial Aid and the Office of Global Affairs), to ensure program success.
Student Services and Admissions
Oversee the staffing of the Student Services office front desk (generally 8:00 am to 5:00 pm on weekdays); this includes coordinating a team of student employees to provide front desk coverage and staffing the front desk directly when student assistants are not available.
Advise prospective MPA, Global MPA and Ph.D. students regarding programs in one-on-one online and in-person meetings, group presentations, walk-in visits, and other forms of correspondence (including email, phone, and online Zoom sessions).
Support the Director of Admissions in managing data and providing routine updates of application information and engagement data in relevant spreadsheets and databases, as well as providing routine reports on admissions data, with comparisons to prior years’ data.
Collaborate with team members to execute the development and delivery of all marketing and communication materials for prospective, admitted and incoming students.
Provide systems integration level of support in coordinating online tools such as Calendly (for scheduling); Zoom (for online meetings and webinars); Canvas (UW learning management platform); and MyGrad (UW Graduate School database for applicants and current students); etc.
Provide information, appropriate resources and customer service to Evans School staff, students, faculty and the greater community who visit or call the Student Services front desk, when it is not being covered by student employees.
Manage numerous general email accounts (including for admissions and student services, and for the Global MPA and PhD programs).
Support key events, including Orientation, Prospective Student Open House, Admitted Student Open House, Graduation, online admissions events, etc., (and oversee student employees in work to order supplies; prepare and print name tags and signage; staff registration tables; etc.)
Oversee work of student employees to prepare and print the annual certificates for student awards presented at the All School Picnic and Graduation, and other related tasks.
Other duties as assigned, in support of the Assistant Dean of Students, Director of Admissions, faculty coordinator of the Global MPA and Ph.D. programs, and the Student Services team.
Bachelor’s degree or equivalent
Two years of experience in admissions, student services or related field
Outstanding customer service and teamwork sills
Excellent organizational skills and attention to detail
Strong proficiency with spreadsheets and databases
Possess ability to make independent decisions, to set priorities, organize time and problem-solve
Ability to work, in a highly professional manner, with a wide variety of people, including prospective and current students, University faculty, staff, external partners, and visitors
Excellent communications skills including written, oral and telephone
Excellent attention to detail and accuracy
Ability to multi-task and work in a fast-paced environment with deadlines
Experience updating webpages and online content
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Skills with systems integration (coordination of different databases and online tools) would be desirable
Skilled in Microsoft tools such as Excel, Power BI (Data Visualization), and SharePoint
CONDITIONS OF EMPLOYMENT:
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.