What we're looking for: We are seeking a talented professional to perform a variety of detailed administration tasks, including data entry and processing payments. The Customer Information Management Specialist will provide data entry services for various projects ensuring the integrity of our AMS records, and strive for accuracy and efficiency in the management of information.
Please submit a cover letter with your application.
What you'll do:
Assist in maintaining the accuracy of the database records (conformity with RSNA Data Entry Standards) via entry of new customer records, updating and formatting name, address, contact information and financial disclosure statements on existing records, and identifying and reducing duplicate records in Personify
Process cash receipts including membership dues and journals, subscriptions, R&E contributions, technical exhibits, advertising, course and various meeting registrations, and all other miscellaneous receivables as directed
Enter membership applications into Personify as directed and process attached payments
Enter orders including meeting registrations, membership dues and journals, R&E contributions, and all other miscellaneous charges as directed
Maintain committee data including membership, nominations, positions, activity, and events
Scan and index documents for digital storage, ensuring document integrity
Provide customer support to all inquiries from members, subscribers, meeting registrants, and non-members via phone calls, voicemail and email, keeping within the 24-hour guideline
Enter data from various survey and program evaluation projects
On-site participation at the RSNA Annual Meeting
What you'll need:
Excellent organizational skills
Strong attention to detail
Strong editing and proofreading skills
Ability to collaborate professionally with a diverse group, including peers, direct reports, senior leadership, and volunteers
Ability to manage multiple projects simultaneously in a cross functional environment
Strong interpersonal skills
Excellent written and oral communication skills
Proficiency in Microsoft Excel & Word
Proficiency in Outlook functions and scheduling meetings
RSNA requires all employees to be fully vaccinated against the COVID-19 virus. Vaccination verification is required. Employees seeking an exemption from this requirement for medical or religious reasons will need to provide proof of exemption and submit to regular COVID-19 testing.
The Radiological Society of North America is an equal opportunity employer and prohibits discrimination and harassment of any kind. RSNA is committed to hiring and employing qualified people without regard to race, color, religion, sex, marital status, national origin, age, disability, veteran status, citizenship status, genetic information, sexual orientation, unfavorable military discharge, ancestry, order of protection status, pregnancy, or any other legally protected characteristic. All employment decisions at RSNA are based on business needs, job requirements, and individual qualifications.
The Radiological Society of North America (RSNA) is headquartered in Oak Brook Illinois and is a 50,000+ member medical specialty society with a staff of 200 and a budget of $40 million. RSNA holds the largest medical meeting in the world, with around 55,000 - 60,000 attendees, in Chicago each November following Thanksgiving.