Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.
Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.
Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.
About the Opportunity:
The Graduate Programs Coordinator is a key position within the College of Science, focused on the support and success of our graduate (Masters and PhD) programs and the students within those programs. Specifically, the Graduate Programs Coordinator is to provide advising support (in partnership with faculty advisors) to students - monitoring progress, recommending pathways, and proactively identifying impediments to graduation. The Graduate Programs Coordinator is also charged with overseeing aspects of student accounts, including the awarding of financial aid, scholarships, tuition remission, stipends, and other funding support.
The Graduate Programs Coordinator is to be well-versed in university, college, and department academic policies and procedures. This, coupled with their management of graduate student funding packages, makes them a critical part of student success and degree completion.
Student Advising: provide overall guidance to graduate students on their academic progress towards goals. Interpret and explain relevant academic policies to students. Monitor student progress towards graduation and work with their home department and faculty advisor (PhD students) to proactively address issues. Advise students on other academic issues as needed; connect them with appropriate resources in instances of personal issues or grievances. Assist students with all aspects of course registration, including course overrides, cross-program and cross-college course registration, and late registrations. Explain course registration requirements to students as needed.
Student Services: monitor and coordinate student funding (financial aid, scholarships, awards, stipends, fellowships, tuition remission etc.), including working with departments to understand available funding packages, reconcile funding by student, enter into appropriate systems and ensure funding is correctly applied to student accounts. Follow up and troubleshoot any issues related to student funding and support, and provide reporting and analysis as needed. Serve as academic SEVIS contact for the Office of Global Services. Review and process submitted OGS forms for accuracy and provide general advice to students and faculty regarding visa compliance. Assist with the development and/or execution of events aimed at building community for current graduate students.
Support Student Intake and Admissions: working with academic departments, who will make admissions decisions, and Enrollment Management, who will process most of admitted student materials, the Graduate Programs Coordinator will play a supporting role in confirming incoming student program registration, funding packages, setup in various required systems, and other work as needed to properly begin their program of study within the College.
Special Advising and Student Support Projects As Assigned: the Graduate Programs Coordinator will be asked to provide data tracking and analysis on occasion regarding students and their funding, as well as provide support for department-wide initiatives such as new program setup, special events, and other duties related to this position.
Bachelor's degree in higher education and/or related field required, Master's Degree preferred. Two years or more of experience working in a higher education, nonprofit, or related professional environment required. Previous experience in higher education preferred. Strong organizational, case-management, and interpersonal communication skills required. Ability to work with enterprise-level databases and proactively manage tasks across a variety of systems required.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.