Sr. Program Manager of Economic Partnerships and Workforce Development
University of Southern California (USC)
Location: Los Angeles, California
Internal Number: REQ20105414
Senior Program Manager of Economic Development and Workforce Development
Office of University Relations
Civic Engagement and Economic Partnerships Department
University of Southern California
Since its founding in 1880, USC has been an anchor civic steward and part of the economic, social, and cultural fabric of Southern California. Today, the university enrolls 48,500 undergraduate and graduate students and features a distinguished faculty of 4,000 innovative scholars, researchers, teachers and mentors. Keck Medicine of USC operates two acute care hospitals, a community hospital and more than 40 outpatient facilities. USC is also the City of Los Angelesâ largest private employer with over 28,000 employees and generates $8 billion annually for the local economy.
The University Relations Division at the University of Southern California is dedicated to enhancing USCâs relationships by building meaningful connections between the university and its various stakeholders, and offering programs and services that enhance the quality of life in the community. Our Division accomplishes this by collaborating with others to inform and engage stakeholders, by enlisting stakeholders in the advancement of the University, and by creating and promoting educational, cultural, and artistic programming through the work of its seven departments: Civic Engagement and Economic Partnerships; Government Relations; Public Relations; Educational (K-12) Partnerships; Government Partnerships; and Marketing; USC Radio; Protocol and University Events; and the office of the senior vice president.
The Department of Civic Engagement and Economic Partnerships (CEEP) within the Office of University Relations is seeking a Senior Program Manager of Economic Partnerships and Workforce Development to support the management of all University Relations economic development initiatives.Â These economic development initiatives support the overall mission of University Relations and the specific mission of CEEP which is to develop strategic partnerships and University programs that support housing justice, community-based organizations, workforce development, and small businesses, with a goal of creating inclusive social and economic ecosystems that support thriving communities and long term sustainability. The position will report directly to the Vice President of Civic Engagement and Economic Partnerships.
This position is a tremendous opportunity to be part of USCâs continued development and expansion of its inclusive and equitable economic ecosystem for community sustaining programs.Â
Essential Duties and Responsibilities
Support CEEP Vice President to evaluate, expand, and increase impact of existing University Relations economic development initiatives, including but not limited to inclusive small business programs such as the Bridges to Business program, Nonprofit Resilient Leaders Program, the Office of Business Diversity and Economic Opportunity, the USC Good Neighbors Program in support of local, community-serving non-profits, the USC Housing Law Clinic, and other efforts to further environmental sustainability and equity in our region.
Develop strategic planning models and implement project management systems with CEEP staff to track CEEP program goals, outcomes, metrics and budgets, and align those elements with university priorities, using the project management tool Asana, or other similar programs.
Serve as a thought partner to Vice President to develop creative and innovative economic development projects with potential local and regional impact to increase equitable outcomes for marginalized and disadvantaged communities.
Prepare and conduct presentations using a variety of techniques and methods such as briefing memos, reports, charts, graphs, infographics, and other visual representations of CEEP programs, activities, and accomplishments.Â Perform basic and intermediate statistical analysis, as needed for such presentations and reports.
Support University Relations in efforts to develop and expand workforce development programs that lead to greater economic opportunity for South Los Angeles and Eastside communities, as well as for the Greater Los Angeles Area generally.
Identify, analyze and develop strategies for securing potential federal, state, local and private sector grants and development of public-private partnerships to support community and regional economic development efforts.
Work closely with the Vice President to establish, develop and strengthen relationships and potential partnerships with internal and external partners with a focus on promoting community building principles and programs.
Represent CEEP in various internal and external meetings.
Support the Vice President by partnering with USC schools and departments to identify additional education, training, mentorship, and networking opportunities to support CEEP and university priorities.
Support the Vice President in identifying opportunities to improve employee wellness, satisfaction, professional development, workplace integrity, process efficiency, and customer service.
Support the Department of Civic Engagement and Economic Partnerships and perform other duties as assigned by the Vice President, Civic Engagement and Economic Partnerships.Â The university reserves the right to add or change duties at any time.
Established leadership skills including setting and executing strategy
At least 3 years of relevant work experience, including managing teams in an education, nonprofit, social enterprise, public sector, or business start-up environment
At least 2-3 yearsâ experience managing targeted workforce development initiatives with established deliverables
Advanced strategy and planning skills, including an ability to think strategically on both organizational and systemic levels over multi-year horizons
Advanced complex stakeholder, project management and data analysis and tracking skills using Asana or another similar program
Advanced skills in managing programs using MS Teams
Advanced Excel skills in managing budgets and programs
Exemplary oral and written communication skills, exercising diplomacy, tact, discretion, and confidentiality
Strong facilitation and presentation skills before multiple types of audiences
Flexibility, with the ability to adjust to changing demands and ability to work with diverse constituenciesÂ
Strong organizational and critical thinking skills and the ability to approach tasks from a holistic 360-degree perspective
Ability to compile and summarize information in succinct, understandable reports and formatsÂ Â
Ability to create, compose and edit correspondence in a fast-paced environment
Attention to detail; ability to hold complex confidential conversations both internal and external to CEEP
Knows how to shepherd highly coordinated tasks through hierarchical matrix organization
Measured project management approach with high attention to detail, accountability, and ownership of projects and initiatives
Strong interpersonal skills that reflect honesty, integrity, respectful and inspiring leadership
Ability to work well with others, patience, a sense of humor, humility, and willingness to be a âservant leaderâ
Advanced Degree in a related field (Masters or higher)
At least 2 yearsâ experience implementing programs or analysis based on statistical modeling, including regression analysis
Experience working with public officials at the city, county, state, or national level
Experience working with South LA and or East Area Los Angeles stakeholders and familiarity with the local area and economic issue areas of University Relations (Workforce Development, Small Business Development, Housing Stability, Nonprofit Community Based Programs/Grantmaking, and Environmental Sustainability)
Expertise in managing complex organizations and systems
Entrepreneurial spirit that can identify emerging opportunities
Ability to work collaboratively across multiple departments to develop positive working relationships, build consensus strategies, and execute plans
Proven experience fostering environments of trust, transparency, and accountability
COMPENSATION for the position is competitive and commensurate with experience.
USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six (6) months of employment; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events.
The University of Southern California values diversity and is committed to equal opportunity in employment.
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at firstname.lastname@example.org. Inquiries will be treated as confidential to the extent permitted by law.
TO APPLY Applicants are requested to apply only by applying through USCâs Career website. Please attach a cover letter and resume with relevant experience and qualifications. You are encouraged to use the cover letter to illuminate experiences, values, roles outside of work environments and personal goals.
The position will remain open until filled.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 3 yearsMinimum Field of Expertise: Directly related professional and supervisory experience in area of program specialization
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.