Associate Director - Master’s Programs and Financial Literacy - Office of Fellowships & Financial Ai
Location: New York, New York
Required Education: Bachelor’s
Higher Education Institution
Commensurate with experience and qualifications
Internal Number: 22503
The Graduate Center, CUNY is the focal point for advanced teaching and research at The City University of New York (CUNY), the nation's largest urban public university. With over 35 doctoral and master’s programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center’s commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences.
The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni—who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City’s intellectual and cultural life.
Reporting to the Executive Director of Fellowships and Financial Aid, the Associate Director plans, develops, and implements financial aid policies and processes in accordance with Federal, State, and University standards for the GC’s Master’s degree programs. The Associate Director performs standard financial aid duties such as needs analysis, verification, loan processing, and satisfactory academic progress monitoring.
Duties include but are not limited to: - Manages day-to-day administrative and systems operations for optimal efficiency and customer service; manages special processes as necessary. - Coordinates with the various Master’s programs to ensure that the Fellowships and Financial Aid Office is providing the services the students require. - Serves as a resource and liaison with program offices, administrative offices, and students regarding financial aid matters. - Manages School of Journalism financial aid matters. - Provides comprehensive financial counseling to current and prospective students. - Implements all necessary processes to support financial aid application, awarding and delivery cycles. - Oversees the coordination of financial aid activities with those of other College and University offices. - Implements and maintains a financial literacy curriculum, including online modules and future in-person sessions. - Represents the office, as needed, at meetings concerning financial aid matters. - May supervise support staff.
Bachelor's Degree and six years' related experience required.
A preferred candidate should have: - Master’s degree - Thorough knowledge of Federal, State, and institutional financial aid programs - Demonstrated ability to work effectively and collaboratively with faculty, staff and students - Effective technology skills including familiarity with Peoplesoft. Experience with SQL and/or query writing in PeopleSoft is strongly preferred. - Excellent customer service and organizational skills - Experience delivering a financial literacy curriculum - Experience in supervising staff - Experience working in a higher education institution - Ability to work occasional evenings and/or weekends - Experience in counseling, advising, and/or informing students - Experience in training colleagues or staff - Strong presentation skills
CUNY Title Overview:
- Plans, develops and implements financial aid policies and processes in accordance with Federal, State and University standards.
- Manages financial aid activities and represents the office at on-campus and off-campus meetings and forums
- Manages day-to day administrative and systems operations for optimal efficiency and customer service; manages special processes such as Return of Title IV Aid
- Provides comprehensive financial counseling to parents and students
- Implements all necessary processes to support financial aid application, awarding and delivery cycles
- Oversees the coordination of financial aid activities with those of other College and University offices
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Equal Employment Opportunity:
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
A graduate school of arts and sciences, a hub of some 30 centers of applied and theoretical research, and a platform for performance, discussion and debate, the Graduate Center is a community of students, scholars, and researchers dedicated to the idea that learning is a public good. The GC is home to a core faculty of approximately 140 teachers and mentors. The faculty is enhanced by more than 1,600 faculty from across the CUNY colleges, as well as from cultural, academic, and scientific institutions throughout New York City and beyond.