Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
The Benefits Manager is part of the Benefits & People Data team within the People Operations department. Our benefits philosophy is to strive to offer a comprehensive and choice-based benefits package that will support and enhance the physical, financial, and emotional wellbeing of our diverse team members and their family (two-, three-, and four-legged). This Seattle-based position will report to the Director of Benefits & People Data and help us achieve our philosophy by being responsible for the implementation, administration, and user experience of benefits offered to Trupanion team members in the United States and Canada.
Key Responsibilities Include:
Provide support for the day-to-day management and administration of Trupanion's team member benefit programs, including health insurance plans, disability insurance, life insurance, workers compensation, paid time off and leave programs, child care, retirement plans, employee discount programs, and employer-sponsored team member assistance programs (personal and financial).
Track market and industry trends to assess and make innovative recommendations that keep Trupanion's benefit packages market competitive.
Analyze and evaluate services, coverage, and options available through insurance and investment companies to determine if programs are meeting the needs of the organization finding opportunities for innovation and improvement.
Prepare and communicate information about benefit programs, procedures, changes, and government-mandated disclosures to team members and former team members.
Serve as the primary contact for benefit partners and vendors.
Coordinate transfer of benefits related data to internal partners and external vendors, plan providers, auditors, etc., keeping a critical eye on user experience and looking for ways to make process improvements.
Ensure compliance of team member benefits programs with all legal requirements; may partner with Director of Benefits & People Data and legal counsel to ensure that policies comply with federal and state/provincial laws in the U.S. and Canada.
Reconcile benefits accounts by approving billing statements.
Manage, coach and mentor members of the Trupanion Benefits team.
Participate in broader People Operations team initiatives to enhance the team member experience at Trupanion.
Qualifications(Please include a cover letter with your application!)
Education & Experience:
Must be pet-passionate and able to consistently model Trupanion's Team Member DNA
Bachelor's degree in Business Administrations, Human Resource Management or applicable field is required or the equivalent combination of education and experience
5+ years of progressive experience in professional benefits roles
2+ years of team leadership experience
Experience in various HRIS and Payroll systems, as well as system transitions and implementations
Experience managing benefits programs in both the U.S. and Canada
Preferred experience managing benefits programs outside of North America
Skills, Knowledge & Abilities:
Proven expertise in building relationships with business leaders to better understand their needs and offer relevant benefit solutions
Create strong relationships with vendor partners to ensure we are providing the right solutions and customer support to our team members
Leverage data, analytics, and feedback to create recommendations and influence change
Fiscally responsible with our benefit dollars,
Effectively communicate complex benefits information to all team members
Benefits and Perks:
Full medical, dental and vision benefits at no cost to the employee
Four weeks paid time off
Five week sabbatical after five years of employment
Restricted Stock Units
Open, casual, pet-friendly and fun office environment
Complimentary dog walking services for approved office pets during business hours
Company paid medical insurance for 1 pet (dog or cat)
Paid time off to volunteer at nonprofit organizations
Access to our on-site gym at no cost to the employee
We're all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally and professionally. We strive to promote from within and reduce bureaucracy to allow creative thinking. We're focused on providing continuous training and support to all team members to encourage long-term happiness and success.
Take a look inside our office and see for yourself: