Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Are you a pet-loving, organized, and customer service focused Facilities Coordinator?
Trupanion is looking for you!
Trupanion is seeking an organized, efficient, and detail-oriented Facilities/Front Desk Coordinator to join the Facilities Team at our Seattle Headquarter location! While prioritizing and assigning our work orders to the team, you will greet team members, visitors, and guests arriving at the Seattle Office. Preference will be given to candidates who exhibit strong communication skills, are extremely organized, deliver excellent customer service, and are shown self-starters.
Key Responsibilities Include:
Reviews all incoming facilities tickets/requests, seeks more information if needed, and assigns to Facilities Associate for completion
Prioritizes urgent requests and marks them in the system for visibility
Coordinates various pick-ups and drop-offs at the office as needed
Issues access badges to new hires and loaner badges with appropriate access as needed
Handles access badge activation and deactivation requests
Completes office supply and equipment orders
Coordinates service calls with vendors
Greeting visitors/guests when they arrive at the office
Drive and Operate company vehicles as required
Other duties as assigned
Education, Registration & Certification:
Bachelor's or associate degree preferred
Valid driver's license, proof of insurance or insurability
Clean driving record for the last 5 years
Skills, Knowledge & Abilities:
Experience with work ticketing system required
Ability to work independently and as part of a collaborative team
Highly organized with excellent multi-tasking and time management skills
Customer service oriented with a "you got it" approach
Establish and maintain effective working relationships with staff, vendors and visitors to facility, working harmoniously with diverse groups of individuals
Proficiency in office software, such as Microsoft Word, Excel, Outlook, and Teams
Ability to quickly learn and adapt to new technology
Appropriately prioritizes work based on impact, time, and resources
Benefits and Perks:
Full medical, dental, and vision benefits at no cost to the employee
Four weeks paid time off
Five-week sabbatical after five years of employment
Restricted Stock Units
Open, casual, pet-friendly, and fun office environment
Free dog walking services for office pets during business hours
Free medical health insurance for your pet (1 dog or cat)
Paid time off to volunteer at nonprofit organizations
Free on-site gym
We're all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally and professionally. We strive to promote from within and reduce bureaucracy to allow creative thinking. We're focused on providing continuous training and support to all team members to encourage long-term happiness and success.
Take a look inside our office and see for yourself:
At Trupanion, we achieve great things together when we are:
Caring: We are kind to each other and assume positive intent.
Collaborative: We work together to achieve company goals (we not me).
Courageous: We are determined, take risks, and make bold moves.
Curious: We seek new information to continually better ourselves and our work.
Honest: We believe candid communication leads to successful teamwork.
Inclusive: We welcome and value all people and perspectives.
Nimble: We readily adapt and evolve in pursuit of progress and innovation.
For more information about Trupanion, visithttp://trupanion.com/about
Trupanion is an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.