Cures Start Here. At Fred Hutchinson Cancer Research Center, home to three Nobel laureates, interdisciplinary teams of world-renowned scientists seek new and innovative ways to prevent, diagnose and treat cancer, HIV/AIDS and other life-threatening diseases. Fred Hutchs pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer with minimal side effects. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nations first and largest cancer prevention research program, as well as the clinical coordinating center of the Womens Health Initiative and the international headquarters of the HIV Vaccine Trials Network. Careers Start Here.
Collaborative Data Services (CDS) provides scientific support to researchers at the Fred Hutch. We are currently seeking an interviewer who will be responsible for collecting data through telephone or in-person interviews with study participants, entering collected data into a data capture system, and assembling mail packets for study recruitment. The incumbent follows strict research guidelines in accomplishing work assignments. Non-routine decisions are referred to the supervisor. The position reports to the CDS Project Manager.
Please note that because of the COVID-19 pandemic we have suspended in-person interviews.
This is a full-time, benefitted, position for 40 hours per week. Interviewer is required to be available, Monday-Friday with an occasional Saturday (dependent on project needs).
Conduct research interviews over the phone or videoconference inbound and outbound calls.
Answer participant questions according to study protocol and frequently asked questions.
Scheduling appointments includes confirmation calls/emails; rescheduling; communicating updated information to the study team and other situations that could arise.
Managing phone message line or email inbox.
Follow complex data collection instruments to collect and record data according to study protocol.
Data enter and verify completed data material.
Transcribing recorded in-person or phone interviews using provided software.
Perform light clerical duties including electronic file maintenance and mail assembly.
Perform related duties as assigned.
Experience with Microsoft Office Applications
Ability to work independently from home, if necessary
High School graduation or the equivalent.
One year of experience in job involving telephone or in-person contact with the public (such as customer service).
Excellent verbal and written communication skills.
Comfortable speaking to diverse groups.
Ability to multitask.
Comfortable learning new software.
Excellent attention to detail.
Ability to read and follow written instructions.
Ability to neatly and accurately document information.
Bilingual (Spanish) speaking would be a plus, but not required.
A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.
Our Commitment to Diversity
We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at firstname.lastname@example.org or by calling 206-667-4700.
At Fred Hutchinson Cancer Research Center, teams of world-renowned scientists and humanitarians work together to prevent, diagnose and treat cancer, HIV/AIDS and other diseases. Researchers are discovering new ways to detect cancers earlier, improve treatments, and learn how to prevent cancers from growing. Although Fred Hutchinson opened its doors in 1975, its history began about 20 years before that. In 1962 Fred Hutchinson envisioned a center devoted to studying cancer, a disease that took his brother’s life. Today Fred Hutchinson is contributing to the next waves of breakthrough treatments and prevention strategies. Fred Hutchinson collaborates with the Seattle Cancer Alliance, the National Cancer Institute, and the University of Washington.