Responsible for processing endowed and gift funded scholarships, implementing various departmental communications across multiple modalities, and providing initial point-of-contact customer service to parents and students. The SFS Scholarship Representative reports to the Assistant Director.
Duties and Responsibilities:
Determines office processing procedures to ensure compliance with the donor designated restrictions as defined on the Memorandum of Agreement. Formulates procedures that meet the requirements with consideration of audit standards.
Assists with programming need-based endowed scholarships, and re-awarding of funds as needed.
Establishes financial aid funds for all endowed scholarships and special gifts. Collaborates with Accounting and Advancement to identify new scholarships available to award.
Develops and maintains a student institutional scholarship application to identify student attributes needed to accommodate established donor scholarship restrictions.
Establishes and maintains a resource for Wheaton College students about the availability and application process for departmental endowed scholarships.
Collaborates with campus departments in awarding departmental scholarships, including overseeing the communication process about recipients and award amounts.
Coordinates the Bennett Fund for Missionary Service program, including promotion to generate eligible applicants, responding to inquiries, reviewing applications for eligibility, and scheduling the selection committee meetings.
Consults with Accounting on annual spending levels and fund balances for endowed and special gift funds.
Acquires and maintain working knowledge of NCAA Division III scholarship regulations as related to financial.
Acquires and maintains a working knowledge of higher education laws and regulations regarding diversity and inclusiveness scholarships.
Serves as a resource for the Advancement Endowed Scholarship Manager and Regional Directors relating to establishing endowments or other named funds including reviewing donor requests for potential scholarship restrictions and troubleshooting.
Completes monthly and annual final reconciliation of endowed and special gift funds ensuring endowment income spending was timely, accurate and complete. Consult with Accounting and Investment departments to reinvest unspent balances into the endowed fund.
Provides customer service responsibilities as needed including:
Providing a welcoming and professional presence at the front desk. Greet students and parents that visit the office and provide general information about costs, billing, payments, scholarships, and financial aid.
Responding to email inquiries from current and prospective students, parents, and campus personnel regarding general College account and/or financial aid information. Responsible for maintaining a high level of customer service and timely responses for inquiries with a high level of confidentiality
Performs marketing and communication responsibilities including:
Updating the SFS website content.
Collaborating with the Marketing Communications department in planning, designing, and printing promotional materials.
Coordinating distribution of office communications through batch emails, social media, website, signage, and mailings.
Processes the outside scholarships reported by students, including revising awards to accommodate the additional funding.
Processes federal work study forms including revising awards to accommodate the funds, completing the SFS portion of the Human Resources' student employment forms, and serving as initial point-of-contact for off-campus partners and on-campus departments.
This job description is intended to represent key areas of responsibilities; specific assignments may vary from time to time, and other duties may be assigned.
Bachelor’s degree preferred.
Strong organizational skills with a high level of attention to detail.
Excellent interpersonal, communication, math, computer and writing skills.
The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 10 pounds
FLSA Status – Non-Exempt
As a Christ-centered community, Wheaton College faculty and staff must affirm the College’s Statement of Faith as expressing their own theological convictions and agree to live by the moral standards in Wheaton’s Community Covenant, modeling these commitments for the Christian formation of our students. Wheaton College faculty and staff also support the Christ-Centered Diversity Commitment which highlights our desire to treat all individuals as equal image-bearers of Jesus Christ through diversity, inclusion, justice and unity.
About Wheaton College
Wheaton College is an evangelical Protestant Christian liberal arts college whose faculty and staff affirm a Statement of Faith and adhere to lifestyle expectations of the Wheaton College Community Covenant. Wheaton is an equal opportunity employer committed to recruiting and retaining a diverse and talented workforce and student body. We encourage the expression of multiple perspectives within a Christian worldview, inside and outside the classroom. For more information about Wheaton College visit www.wheaton.edu.
Additionally, Wheaton College aspires to provide a physically safe environment for students, staff, and faculty to learn and work. In support of this objective, the College requires background checks for final candidates, after an employment offer is extended. Employment is contingent upon successful completion of a background check.