The Coordinator of Individual Support provides essential administrative assistance to the Individual Support team with gift entry, acknowledgement letters, and benefit fulfillment. The Coordinator will function as ancillary support to the Manager of Development Operations and will serve as a Tessitura super-user across the Development Department.
Essential Duties and Responsibilities
Assist with processing the daily mail deposit.
Performs timely Tessitura data entry for Individual gifts to the Annual Fund, Endowment, and any special campaigns.
Assists with posting and validation of daily deposits with Finance
Responsible for all receivable billing for Individual gifts and follow up on declined and expired credit cards
Responsible for generation of timely acknowledgement letters for Individual gifts
Support the tracking and implementation of Individual donor benefits in tandem with Manager of Individual Support and Major Gifts team.
Assist with regular data entry and management of donor records including but not limited to updating contact information, bios, obituaries, and plan steps, etc.
Support the Individual Giving team’s additional communication with donors as needed
This document is a summary of the typical functions of the job not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.
The specific statements shown in each section of the description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.
Pittsburgh Symphony, Inc. recognizes that an individual with a disability may require a job modification/ accommodation to enable them to successfully perform a job function. Consideration will be given to such requests. Such requests should be directed to Human Resources.
Pittsburgh Symphony, Inc. provides equal opportunity to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, genetic information, ancestry, national origin, age, physical or mental disability, marital status, veteran status, or any other class or category protected by local, state, or federal law.
To apply, please send a cover letter and resume to email@example.com
Required Education, Experience and Abilities:
Bachelor’s degree or equivalent work experience
1-2 years of experience working in an office setting
Exceptional computer skills; proficiency in excel, word and using mail merge; familiarity with database management
Excellent editorial, written, and verbal communication capabilities, including clear and concise writing skills and attention to detail
Ability to work independently but also as a member of a team
Ability to meet deadlines and perform well under pressure
Ability and willingness to work irregular hours, including evenings and/or weekends when necessary
Preferred Education, Experience and Abilities:
Previous work in a nonprofit setting
Familiarity with Tessitura database software
Knowledge of and experience in the Pittsburgh area’s business and philanthropic communities
Ability to work on a computer for extended periods of time
Ability to operate related equipment, i.e. computer, copier, scanner
About Pittsburgh Symphony
The 2018 GRAMMY Award-winning PITTSBURGH SYMPHONY ORCHESTRA, known for its artistic excellence for more than 120 years, is credited with a rich history of the world’s finest conductors and musicians, and a strong commitment to the Pittsburgh region and its citizens. Past music directors have included Fritz Reiner (1938-1948), William Steinberg (1952-1976), Andre Previn (1976-1984), Lorin Maazel (1984-1996) and Mariss Jansons (1995-2004). This tradition of outstanding international music directors was furthered in fall 2008, when Austrian conductor Manfred Honeck became music director of the Pittsburgh Symphony. The orchestra has been at the forefront of championing new American works, and gave the first performance of Leonard Bernstein’s Symphony No. 1 “Jeremiah” in 1944 and John Adams’ Short Ride in a Fast Machine in 1986. The Pittsburgh Symphony has a long and illustrious history in the areas of recordings and radio concerts. Its “Pittsburgh Live!” series with Reference Recordings has resulted in back-to-back Grammy Nominations in 2015 and 2016. As early as 1936, the Pittsburgh Symphony broadcast on the airwaves coast-to-coast and in the late 1970s it made the ground breaking PB...S series “Previn and the Pittsburgh.” The orchestra has received increased national attention since 1982 through network radio broadcasts on Public Radio International, produced by Classical WQED-FM 89.3, made possible by the musicians of the Pittsburgh Symphony Orchestra. With a long and distinguished history of touring both domestically and overseas since 1900 — including international tours to Europe, the Far East and South America—the Pittsburgh Symphony continues to be critically acclaimed as one of the world’s greatest orchestras.