Coordinator of Individual Support

Reports to: Gift Officer

Supervises: None

Status: Exempt, Full-Time

Job Purpose

• The Coordinator of Individual Support provides essential administrative assistance to the Individual Support team with gift entry, acknowledgement letters, and benefit fulfillment. The Coordinator will function as ancillary support to the Manager of Development Operations and will serve as a Tessitura super-user across the Development Department.

Essential Duties and Responsibilities

• Assist with processing the daily mail deposit.
• Performs timely Tessitura data entry for Individual gifts to the Annual Fund, Endowment, and any special campaigns.
• Assists with posting and validation of daily deposits with Finance
• Responsible for all receivable billing for Individual gifts and follow up on declined and expired credit cards
• Responsible for generation of timely acknowledgement letters for Individual gifts

• Support the tracking and implementation of Individual donor benefits in tandem with Manager of Individual Support and Major Gifts team.
• Assist with regular data entry and management of donor records including but not limited to updating contact information, bios, obituaries, and plan steps, etc.
• Support the Individual Giving team’s additional communication with donors as needed
• This document is a summary of the typical functions of the job not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.

The specific statements shown in each section of the description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.

Pittsburgh Symphony, Inc. recognizes that an individual with a disability may require a job modification/ accommodation to enable them to successfully perform a job function. Consideration will be given to such requests. Such requests should be directed to Human Resources.

Pittsburgh Symphony, Inc. provides equal opportunity to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, genetic information, ancestry, national origin, age, physical or mental disability, marital status, veteran status, or any other class or category protected by local, state, or federal law. 

To apply, please send a cover letter and resume to hr@pittsburghsymphony.org