The Client Services Coordinator will support client services and industry partnerships of Gamma Iota Sigma. This position will be responsible for account maintenance, sponsorship support, and project administration. Execution of this role will support Gamma Iota Sigma’s strategic plan and be done in coordination with the GIS Leadership Team, Executive Committee, and Board of Trustees.
Account Servicing – Sustaining Partners (SP)
Assist in the servicing and support of Sustaining Partner accounts
Function as a key contact for SPs following the initial sale of the partnerships
Monitor individual SP engagement and usage of SP benefits to ensure partnering organizations are maximizing the benefit of their financial contributions
Track SP satisfaction and retention
Address SP questions and concerns that may arise regarding SP participation in events and other benefits in a timely manner
Fundraising & Sponsorship Support
Assist in the development of target lists for client prospects
Coordinate and track fundraising projects and initiatives
Serve as a key contact for sponsors following the initial sale of event sponsorship
Assist with sponsor communications, key dates and deadlines, and other logistics
Address sponsor questions and concerns in a timely manner
Project & Resource Administration
Assist with new projects which enhance Sustaining Partner and sponsor value perception and allow for their increased/improved access to GIS students
Manage client database and recordkeeping
Responsible for client invoice records and bookkeeping management
Prepare account service-related documents such as reports and meeting agendas
Other duties as assigned
Education & Experience
Bachelor’s Degree required. Degree in Business, Communications, Nonprofit Management, or related field preferred.
1-2 years related experience required.
Gamma Iota Sigma alumnus preferred.
Insurance industry experience preferred.
Experience with trade association, non-profit, or membership organization a plus.
Excellent written and verbal communication skills
Excellent interpersonal and customer service skills.
Excellent organizational skills, record-keeping skills, and meticulous attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Desire to learn and grow professionally.
Ability to thrive in a fast-paced environment.
Team player with a collaborative mindset.
Strong work ethic.
Adept in QuickBooks or similar accounting software preferred.
Work Environment and Physical Demands
This role requires:
A remote office location with internet.
Approximately 10-25% travel, including air travel and driving.
Work nights and weekends as necessary to attend meetings and events.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds when required on-site at events.
Telecommuting is allowed.
About Gamma Iota Sigma Grand Chapter
Gamma Iota Sigma (GIS) is a 501c3 educational organization centered around our mission to promote, encourage, and sustain student interest in careers across all functional areas in insurance. With a growing network of 5,000 students and 35,000 alumni from a over 90 colleges and universities throughout North America, GIS leads the sustainable growth and diversification of the insurance industry’s student talent pipeline. GIS members benefit from world-class programs, innovative partnerships, critical industry support, expansive campus engagement, and an unrivaled lifelong professional network. Incorporated in 1965, GIS has over 50 years of experience engaging students and preparing them for careers in insurance. For more information, visit: gammaiotasigma.org.