This role offers full benefits and is located in Oakland, California
Incumbent is required to reside in the San Francisco Bay Area
The position fulfills the account collection function within CEB's Accounts Receivable Finance Operation.
CEB seeks qualified Collections Coordinator applicants to join a great Finance Team. The ideal candidate will possess solid skills in: customer service, teamwork, written/oral communication, organization, computers and cloud-based customer relationship management (CRM) software. Under the supervision of the Finance Operations Supervisor, this position will be responsible for collection on outstanding invoices and delinquent amounts for CEB customer accounts for print titles and online subscriptions. Will also provide additional support within A/R as assigned.
Continuing Education of the Bar (CEB) is nonprofit program of the University of California dedicated to the delivery of superior, California-specific legal resources and solutions to the state's lawyers. Founded in 1947 to help WWII veterans returning home resume the practice of law, CEB, now located in Oakland, supports the University of California's education and public service mission by providing the finest research, writing, and presentation by the best and brightest lawyers in the state.
8:00 am - 5:00 pm
CX-Clerical & Allied Services
The target salary range for this position is between $24.72 - $27.70 hourly.
Must be able to work independently and in an organized manner.
Must be detail oriented.
Pleasant telephone manners.
Ability to learn CEB credit and sales policies.
Ability to learn CEB order entry, accounting procedures and processes.
Knowledge of customer account and AR statement analysis.
Experience in computerized accounting system / Accounts Receivable.
Ability to resolve problems with both firmness and tact.
Knowledge of credit remedies, standard collection practices and policies.
Cash handling experience.
Working Knowledge of Microsoft Office and Salesforce.
UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.