Katten is a firm of first choice for clients seeking sophisticated, high-value legal services in the United States and abroad. Our nationally recognized practices include corporate, financial services, litigation, real estate, environmental, commercial finance, insolvency and restructuring, intellectual property, and trusts and estates. Our more than 650 attorneys serve public and private companies, including a third of the Fortune 100, as well as a number of government and nonprofit organizations and individuals. We provide full-service legal advice from locations across the United States and in London and Shanghai.
Summary for the Pricing Operations Specialist
The Pricing Operations Specialist is responsible for overseeing the setup, update and maintenance of fee arrangements to ensure that bills may be issued promptly and accurately. As a member of the Pricing Team, the Pricing Operations Specialist works closely with colleagues in Pricing, Billing, IT and Finance. The Pricing Operations Specialist works both independently and collaborates with others to ensure the accuracy of rates and appropriate set up of fee arrangements as needed. The Pricing Operations Specialist maintains professionalism and strict confidentiality in all client and Firm matters.
The Pricing Operations Specialist position can be located in either our Chicago, Charlotte, Dallas, Los Angeles, New York or Washington, D.C. office.
Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Fee Arrangement Intake and Quality Control Process
Oversee the documentation and maintenance of agreed fee arrangements for clients and individual matters.
Manage the setup of the fee arrangements in the financial system for new clients and matters.
Review engagement letters, fee agreement terms and Outside Counsel Guidelines to determine how to implement the fee arrangements in the Firm’s billing system.
Ensure rate exceptions are properly entered.
Train Legal Executive Assistants on the policies, procedures and best practices for submitting fee arrangements in the course of the new business process.
Train Billing Team on best practices in implementing the fee arrangements and ensure that they are followed throughout the legal engagement.
Ongoing Rate Management
Responsible for managing fee agreement details and implementation instructions for all Firm clients.
Ensure that rate revision requests comply with current fee arrangement terms.
Support the annual rate increase implementation process.
Work closely with the Billing team and attorneys on rate related billing issues.
Identify opportunities to simplify and establish greater uniformity of legacy rate structures to streamline billing and rate management activities.
Knowledge, Skills and Abilities
Bachelor’s degree is required; minimum of two to four years of experience working in a law firm or professional services firm in areas related to pricing, billing or rate management is highly preferred; other similar work experience may be considered.
Strong understanding of legal billing software applications—SAP experience is highly preferred. Experience with database and financial reporting tools a plus.
Understanding of law firm billing processes preferred.
Superior analytical skills and strong financial capabilities.
Demonstrated ability to work across functional teams.
Ability to interact with all levels within the Firm, employing a high degree of tact, diplomacy, and professionalism.
Outstanding client service skills and a sense of urgency when responding to internal and external clients. Excellent interpersonal, verbal, and written communication skills. Ability to communicate with courtesy, diplomacy and discretion, efficiently follow written and verbal instructions, provide information and maintain effective relationships with a diverse group of attorneys, firm management, clients, staff and outside contacts.
Excellent organizational, planning and project management skills including record keeping, data collection and system information. Ability to compile and analyze data and furnish concise, detailed information in report format, written correspondence, e- mail or verbally.
Highly motivated, strategic focus: ability to understand and support Firm goals, services, culture and strategy in order to present self and the Firm in a positive, professional manner. Understand and stays up to date on current legal market trends, news, and innovations.
Exhibit high degree of initiative in managing multiple priorities simultaneously in a fast-paced, deadline-driven, high-stressed, detail-oriented work environment. Ability to work with frequent interruptions and adapt to changes in workflow.
Dependable team player with high energy, creativity and vision who works collaboratively and cooperatively with others in a team-oriented environment. Ability to act independently within scope of the position’s responsibilities as a decision-maker and contributor on all levels.
Excellent analytical and technical skills requiring an aptitude for detail, precision and logic with knowledge of all aspects of the business development process in order to perform the essential duties of the position. Proactive with excellent troubleshooting, problem resolution, and follow-through skills.
Ability to occasionally retrieve and distribute files, written documentation, or office supplies weighing up to 10 pounds.
Ability to work overtime.
We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution; transportation fringe benefit program; back-up care option; generous paid time off policy; and long-term and short-term disability policies.
Katten will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 to Chapter XVIII of the Los Angeles Municipal Code.
Katten Muchin Rosenman LLP is an Equal Opportunity Employer/AA-M/F/SO/Disability/Veteran.
Internal Number: 6302
Katten is a full-service law firm with more than 600 attorneys in locations across the United States and an affiliate in London. We strive to be a firm of first choice for clients seeking sophisticated, high-value legal services nationally and globally. While Katten offers an extensive range of legal services across numerous industries, our core areas of practice include corporate, financial services, litigation, real estate, commercial finance, intellectual property and trusts and estates. Among our clients are a wide range of public and private companies, including a third of the Fortune 100, as well as a number of government and nonprofit organizations and individuals.
The firm has a uniquely flexible and entrepreneurial culture that fosters partnerships with our clients. Knowing the law is not enough. We understand our clients’ business objectives and address their legal needs in a manner that is consistent with the “big picture.” We have earned a reputation for being trusted business advisors, and we demonstrate our value every day in the successful results we achieve.
Katten further understands the advantage of diversity within the firm, and is consistently honored ...for its diversity program. We value the talents and perspectives of our diverse teams of attorneys, which enhance our ability to successfully serve our clients.
Katten and its attorneys serve the community with the same unwavering dedication, commitment to hard work and legal excellence that they bring to all matters handled by the firm. Through our pro bono program, attorneys and other legal professionals give their time, resources and talent to serve individuals and organizations in need, to engage in important national litigation, and to partner with local legal service providers to ensure access to the justice system.
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