Cures Start Here. At Fred Hutchinson Cancer Research Center, home to three Nobel laureates, interdisciplinary teams of world-renowned scientists seek new and innovative ways to prevent, diagnose and treat cancer, HIV/AIDS and other life-threatening diseases. Fred Hutchs pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nations first cancer prevention research program, as well as the clinical coordinating center of the Womens Health Initiative and the international headquarters of the HIV Vaccine Trials Network. Careers Start Here.
At Fred Hutch, we believe that the innovation, collaboration, and rigor that result from diversity and inclusion are critical to our mission of eliminating cancer and related diseases. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an antiracist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, antiracism, and inclusion.
With general guidance, the Systems Engineer III is expected to ensure the stability, integrity, and efficient operation of on-premise and cloud infrastructure systems that support core functions. The SEIII provides operational support for IPAM, authentication, logging, monitoring and alerting, server lifecycle management as well as messaging and collaboration (Microsoft 365), virtualization platform, storage and data protection systems. This person is responsible for monitoring, maintaining, supporting, and optimizing all operating systems and infrastructure systems performance to identify, resolve and communicate issues. The SEIII identifies opportunities to develop and implement medium-to-large scale systems. The SEIII will work on complex, non-routine assignments in addition to following tried-and-true standard procedures to keep systems running smoothly. In addition, this person is expected to periodically evaluate existing environments and make recommendations for improvement in partnership with Systems Engineering Leadership. The SEIII is responsible for the evaluation of systems and assisting with determining future needs to create and drive improvements of infrastructure technology, processes and standards. The Systems Engineer III reports to the Systems Engineering Manager (Engineering and Operations). Evening and/or weekend work may occasionally be required. Remote work allowed and may sometimes be required. Responsibilities - Fulfill day-to-day administration tasks associated with maintaining infrastructure systems including monitoring and reporting on usage, capacity and availability.
- Serve as technical lead or as team member for large complex projects.
- Provide 24/7 on-call support for mission critical infrastructure systems on a rotating basis.
- Respond to incidents and service outages to restore service interruptions in a timely manner.
- Control and limit access in compliance with security policies and best practices to maintain system integrity.
- Create and maintain current and accurate technical documentation and diagrams.
- Lead and promote the use of and offer improvements for departmental processes such as change management, incident management, and problem management.
- Participate in and present at infrastructure systems Design Reviews.
- Analyze, troubleshoot, and resolve infrastructure systems issues.
- Design, plan, build and lead system and disaster recovery tests.
- Collaborate and participate in the transformation of legacy workflows using cloud-native tooling.
- Train and excel in expertise of specialized technical area(s). Act as a subject matter expert in specialized technical area(s).
- Mentor entry and intermediate level staff.
- Perform complex planned maintenance after-hours / weekends as required.
- Perform analysis, capacity planning and performance planning.
- Collaborate with vendors, contractors and other staff to coordinate system installations and provide quality assurance oversight.
Qualifications Professional skills - Ability to effectively prioritize work, juggling daily support responsibilities with project driven tasks.
- Strong ability to analyze, troubleshoot and identify root causes for large and complex technical problems.
- Ability to interact successfully and communicate clearly. Able to exercise a high degree of discretion and judgment.
- Pursue continued professional and technical education and training.
- Ability to work and collaborate in a complex and dynamic environment.
- Strong work ethic, self-directed, and resourceful.
- Promote a positive and safe work environment.
Minimum qualifications - BS in Computer Science, Engineering or related field desired; or equivalent work experience.
- 7+ years of system administrator or engineer experience in an enterprise with increasing responsibilities.
- 5+ years of experience supporting 2 or more server operating systems in a large complex heterogenous environment.
- 5+ years of experience supporting enterprise environments preferably building and supporting virtualization platforms such as VMware.
- Advanced skills with server operations systems, such as Microsoft Server or Ubuntu.
- 3+ years of Python or PowerShell scripting experience.
- Intermediate technical knowledge with infrastructure automation tooling including Ansible, Packer, Terraform.
- Working knowledge of source code management and CI / CD platform, preferably GitLab.
- Expert skills administering Microsoft Active Directory; experience with multiple OSes authenticating to AD.
- Working knowledge of log analysis tools such as Splunk and with system performance tracking and reporting tools preferably Prometheus and Grafana.
- Up-to-date knowledge of network protocols, internet standards and client-server communication.
- Intermediate experience with enterprise level virtualization standards, preferably VMware.
- Broad understanding of interdependencies and strong ability to troubleshoot events (such as access rights or performance) across dissimilar platforms.
- Strong presentation, communication, and interpersonal skills.
Preferred qualifications - Advanced understanding of Linux / Unix operations processes and system administration.
- Strong understanding of systems automation.
- Working knowledge of Docker.
- Working technical knowledge of storage and storage protocols (iSCSI, NFS, and CIFS) and one or more Data Protection solutions.
- Strong understanding of Hyperconverged Infrastructure solutions
Lead Capabilities - Provide training and technical direction to others in the work area.
- Model desired work performance and behaviors.
- Independently provide daily supervision to team.
- Assign work to others and monitors quality of work performed.
- Provide second-tier problem resolution and escalates issues with broad/significant impact.
- Provide input to short-term operational goals and objectives.
A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and anti-racism in your career or that will be made through work at Fred Hutch is requested of all finalists. Our Commitment to Diversity We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700. |
