Communicates effectively and with influence; an amazing communicator, who has presence and can simplify messaging/ incorporate storytelling.
Display emotional intelligence; emotionally intelligent and self-aware with the ability to read a room and respond to reactions in others.
Work with stakeholders across the organization to help them adapt to new changes and embrace transformation goals.
Perform change impact and readiness assessments, evaluate results and present findings in a logical and easy-to understand manner; collaborate with team to implement plans to help impacted individuals and groups embrace change.
Strong networking and collaboration skills and an ability to communicate with stakeholders at all levels in the organization.
Seek opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.Â
Has a deep understanding of business process analyses, needs assessments, and preliminary cost/benefit analyses. Solves complex problems relating to computer equipment capacity, limitations, and operation time.
Utilizes thorough understanding of business systems and industry requirements to translate business and user needs into system requirement specifications.
Performs other related work as needed.
Coursework in project management, business, change management, finance, economics, analytics, library and information science, or non-profit management.
Professional experience in nonprofit management, development, alumni relations, marketing, public relations, sales or similar professional work experience.
Change Management delivery experience, preferably in implementing large scale changes in multi-faceted projects.
Working knowledge in change management areas such as communications, training and support, leadership engagement or change network management.
Technical Skills or Knowledge:
Strong analytical acumen, with practice solving problems using data and providing business insights.
Build workflows in Visio.
Project management skills developing project plans, activities, and supporting execution of deliverables.
Support facilitation in virtual and live environments.
Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Griffin (the University's Donor Relationship Management System), Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint, Visio and Tableau. Knowledge of Salesforce a plus.
Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively.
Manage confidential information with discretion and tact.
Act with integrity, professionalism, and confidentiality.
Work collegially and collaboratively in a team setting.
Support translating strategy, challenges, and emerging priorities into action.
Work with all levels within an organization and strong executive presence.
Strong decision making and time management skills with the ability to successfully prioritize and handle multiple tasks.
Demonstrated strong leadership skills: negotiation, conflict management skills, influencing skills, ability to give and receive positive, constructive feedback within team and cross-functional teams.
Participate in the business process re-engineering discovery sessions to identify key change impacts and prepare related documentation.
Flexible and adaptable with the ability to build rapport easily and adapt style to suit different audiences.
Proactively identify improvements to the change management strategy and methodology.
Highly organized and creative change professional with a good sense of humor.
Standard office environment
Willing and able to travel to campus and/or non-campus locations for University business.
Willing and able to work evenings and weekends.
Fast-paced team environment with changing priorities.
Cover letter (preferred)
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About University of Chicago (UC)
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