The Membership Project Specialist provides support to the Membership Department through executing tactical project requests, fulfillment of administrative operations, and serving as a liaison with inter-dept. stakeholders to complete tasks. This position will report to the Project Manager, Membership to assist with the coordination and completion of tasks in a timely, accurate, and organized manner.
Provides ongoing administrative support for the membership dept. including but not limited to shipping, mailings, daily mail distribution, meeting requests, supply orders, answering emails and processing calls (20%)
Coordinates member recognition programs and projects through various platforms such as electronic and physical mailings, presentations and maintain the Legacy Program (5%)
Prepares and offers an analysis of monthly membership data-tracking reports including populating, maintaining, and reporting on the Membership Dashboard. Implement communication on any further action as needed (5%)
Partners with project manager and serves as a liaison to inter-department stakeholders to complete tasks for Membership projects and events including; Imperial Session, Membership Seminar, Associations, Frank Land and Masonic Relations meetings (15%)
Responsible for the creation of registration and feedback platforms for Membership events, programs, and survey (5%)
Provides support for membership staff meetings, SI committees meetings and SIEF webinars including meeting notices, scheduling, housing, food, room set-up, recording meeting notes and collating and preparing department, committee, and joint board reports (15%)
Responsible for the development and evaluation of existing operational processes with the intent to establish best practices and SOP’s for key Membership activities, programs, and events (5%)
Coordinates temple dispensation processes, correspondence, and files pertaining to the development of temples (5%)
Coordinates the completion of updates to Shriners Village Website, assists temples and members for WebFez accounts maintenance, Shriners Village login, Shriners Legacy program, membership products on Shriners Village shop and merchant card transaction entry (10%)
Additional project tasks as assigned by the Project Manager, Membership (15%)
Knowledge, Skills, and Competencies:
Team player who is willing to embrace new ideas and demonstrate an ability to change and grow as required by the position.
Excellent at building relationships
Prior experience as project coordinator and/or working for a nonprofit organization or association.
Knowledge of Project Gantt Chart and project toolkits
Experience in participating in project kickoff meetings
Strong willingness to learn new software programs is required.
Process all external and internal requests within a 24-hour time period during weekdays.
Skilled communicator with strong organizational abilities.
Multilingual or bilingual speaker preferred
The qualified candidate will have experience in the following areas:
3 years’ project management or program management experience required
3 years’ administrative support experience required
3 years’ Microsoft Office experience required
About Shriners International
Shriners International is a fraternity based on fun, fellowship and the Masonic principles of brotherly love, relief and truth with nearly 200 temples (chapters) in several countries and thousands of clubs around the world. Our fraternity is open to men of integrity from all walks of life.
Shriners International also supports Shriners Hospitals for Children®, a health system of 22 locations.