Job Title: Student Life Specialist - Single Stop and Special Services (Two Vacancies)
Job ID: 22077
Location: Borough of Manhattan CC
Full/Part Time: Full-Time
Student Life Specialist will report to the BMCC Single Stop Director or designee. This person will:
Assist in overseeing the daily activities of BMCC Single Stop services through a combination of direct service and program coordination.
Work with the Director to align and coordinate the integration of internal and external partnering service providers into holistic service to the BMCC community.
Assist with the student intake process, assess needs of students, facilitate referrals to internal and external partners, and follow-up with both students and partners regarding referrals and outcomes.
Ensure that the proper documentation of all student data, including contact, referrals, and outcomes is entered into Single Stop's case management database in an accurate and timely manner.
Assist in the operation of the Panther Pantry and SNAP application process, including but not limited to: screening for SNAP benefits, distributing of food from Panther Pantry to students, and Panther Pantry organization.
Aid in monitoring the emergency funds account.
Share in the responsibility for the coordination of the free tax preparation program for the BMCC community.
Oversee and monitor scheduling of client appointments partner providers, including but not limited to legal and financial counselors.
Produce reports and provide recommendations as needed.
Recruit and supervise volunteers for BMCC Single Stop program support as needed.
Assist with outreach to agencies and organizations, both internal and external, to provide referrals outside of the BMCC Single Stop services.
Implement an assessment and survey program that will evaluate learning outcomes and best practices.
Provide assistance with major college-wide events, such as: commencement, orientation, registration and honors convocation.
Participate in campus-wide retention and persistence outreach and activities.
Some evening and weekend hours as needed.
Bachelor's degree and four years' related experience required.
Bachelor's Degree (Master's preferred) in Social Work, Public Policy, Public Administration, Higher Education, Counseling or a related field required. Licensed Social Workers preferred.
Minimum of three years of related work experience, preferably in a nonprofit setting and/or in higher education.
Experience working with a large student population.
Experience with, and commitment to, working with low-income families and individuals.
Possess superior interpersonal, oral, and written communication skills, with attention to detail and proven leadership
Ability to work independently and on a team and collaborate with multiple offices and constituencies on new programs.
Be a dynamic individual who can provide courteous and accurate customer service to all students, visitors and the campus community
Highly organized and detail-oriented.
Must have proficiency in Microsoft Office Suite (including MS Outlook, Excel), Student databases. Experience with Social Media and Adobe Photoshop a plus.
CUNY TITLE OVERVIEW
Develops and implements programming, services, and learning opportunities for students, promoting the personal development of a diverse student population.
Administers one or more student affairs programs, providing program management, assistance with policy development, supervision and training of all professional and support staff, budget monitoring, and report preparation
Serves as a resource to student groups and/or populations as a consultant and advocate for their concerns
Researches and stays current on higher education programs, trends, and issues with student impact
Produces workshops and materials to support student programs; manages on-line communities; develops on-line social networking activities, and develops and maintains multimedia content on program web sites
Performs related duties as assigned.
Higher Education Assistant
COMPENSATION AND BENEFITS
Salary $49,253 - $58,812 ($50,238 - $59,988, hired after 11/15/2020)
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
Access CUNYfirst Portal
November 2, 2020
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Internal Number: 22077
About Borough of Manhattan Community College (CUNY)
Borough of Manhattan Community College (BMCC), a nationally recognized leader in urban-serving education, is one of 24 colleges within the City University of New York (CUNY) system. BMCC is the borough’s first Community College and the largest college in CUNY, enrolling approximately 27,000 students in degree programs and 12,000 more students in continuing education programs. Students represent 155 countries around the world. BMCC students obtain associate degrees in 31 fields and are instructed by over 414 full-time dedicated faculty members who must maintain a portfolio of scholarship and research. To meet the needs of its students, the College offers courses and programs online, in offsite locations, in the evenings, and on weekends. BMCC is committed to a student-centered education and advancing knowledge through scholarly research. Community College Week recently ranked the College fifth in the nation for the number of associates degrees awarded to underrepresented groups. It was also ranked #1 in awarding degrees to African-Americans in the Northeast; #2 for awarding associate degrees in business; and # 3 for awarding associate degrees in communications technology, by The U.S.... Department of Education and the Institute of International Education. For more information about BMCC, please visit us at www.bmcc.cuny.edu.