Centers for Civic Impact is seeking a Senior Director for its Center for Government Excellence (GovEx) who will be responsible for overseeing the implementation of technical assistance efforts which support the use of data and evidence for improved decision making by the public sector. In addition, the Senior Director is responsible for managing a growing team of subject matter experts, as well as daily coordination with funders and partner organizations.
The selected candidate will be responsible for designing, updating, and implementing GovEx’s service delivery model which focuses on the areas of data management and use, open data, performance management, and advanced analytics. In addition to real-world experience using data in the public sector, the Senior Director must be a strong leader with excellent management skills and proven experience. The Senior Director will continue to build and direct a team which supports Mayors’ offices and other city leaders to build sustainable data programs in all What Works Cities (WWC) as well as with governments who engage in fee-for-service technical assistance. The Senior Director is also responsible for coordinating and collaborating with the Directors of the Centers for Civic Impact including GovEx Academy and the Center for Applied Public Research.
The Senior Director must have a forward thinking mindset and the vision to build out an organization, provide strong leadership to a rapidly growing team, as well as design and deliver impactful programs that benefit cities and their residents. The selected candidate must possess a proven track record of success in the public sector, have experience navigating an academic environment, and be able to build relationships at all levels, from residents to elected officials.
Civic Impact is committed to working with communities that are focused on ending legacies of structural, entrenched racism. The Senior Director must be willing to think about a reimagined city hall and engagement models through the lens of dismantling these legacies.
This position reports to the Deputy Director.
Specific Duties & Responsibilities:
Creating and overseeing a long-term strategic vision for GovEx
Managing multiple programs in coordination with staff, partner organizations, and philanthropic funders
Managing a growing and diverse team overseeing a diverse portfolio of programs
Managing and appropriately growing a team of GovEx subject matter experts
Identifying needs to training and skill development among government employees and collaborating with the GovEx Academy Director to support the development of related trainings and courses
Overseeing the development of materials presenting data trends and results seen in cities
Developing and documenting best practices in the field of government data usage
Conducting outreach to government executives and senior staffers in support of GovEx Senior Advisors’ efforts
Serve as an internationally recognized thought leader for data management, performance management, and advanced analytics
Onboarding and providing regular training to GovEx staff in best practices and delivery methods
Assigning GovEx staff to technical assistance projects and overseeing their successful completion of these efforts
Leading in the development of GovEx resources for all scopes, services, activities
Reviewing MOU drafts for scope content before they are submitted to JHU legal review)
Refining and overseeing implementation methods for service delivery, including scoping sessions
Building and maintaining strong relationships with city leaders, elected officials, and critical stakeholders
Representing GovEx to external stakeholders including governments, philanthropy, nonprofit organizations, and academic and public sector leaders
Overseeing the planning of appropriate center strategies and objectives
Developing and maintaining fidelity to a strategic plan to create and offer programs responsive to the needs of the public sector, as well as funders
Defining clear goals for the center and measuring progress towards those goals with the support of Civic Impact’s Monitoring & Evaluation team
Maintaining an understanding of trends in government innovation and data usage, including open data, performance management, analytics, and other areas as identified by Civic Impact and its associated centers
Supporting the teams at Civic Impact and its associated centers in the effective development of best practices related to government data usage
Collaborating with outside institutions and organizations to develop approaches and materials that are locally applicable
Other duties as assigned
Minimum Qualifications (mandatory):
Master’s degree in public policy or related field
At least five years experience in the field of public sector data use
Experience managing diverse teams
Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula
Experience in the creation or direction of performance management or data analytics programs
A record of strong professional achievements in public policy, public administration, or a related field
Proven ability to develop, manage, and thrive in relationships with public sector executives and senior staffers
Seasoned personnel skills to manage a team of mid-level professionals
Ability to work in and lead teams in an result-driven workplace
Extensive familiarity with government, nonprofit, and philanthropic stakeholders
Understanding of and ability to communicate stories about the impact data usage has on the public sector
Special knowledge, Skills, and Abilities:
A strong understanding of quantitative research methods, and the ability to work with, and understand, complex datasets
Familiarity with presenting complex quantitative and qualitative research and analytical findings
Knowledge of how to create data visualizations in D3.js, RStudio,or Tableau
Experience with Microsoft Office, G Suite, and project management applications
Familiarity with learning management systems
Experience using project management and collaboration software such as Asana and Slack
Demonstrated effectiveness in coordinating with subject matter experts
Understanding of qualitative and quantitative research methods
Excellent oral, written, communications, and research skills
Commitment to a collegial workplace
Capacity to work independently and in a results-oriented workplace
Ability to work on multiple projects concurrently
Classified Title: Sr. Program Manager Working Title: Director, Center for Government Excellence (GovEx) Role/Level/Range: ATP/04/PG Starting Salary Range: Commensurate with Experience Employee group: Full Time Schedule: 5/37.5 Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 60006654-KSAS - Centers for Civic Impact Personnel area: School of Arts & Sciences
The successful candidate(s) for this position will be subject to a pre-employment background check.
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